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Customer reviews for Keter 11' x 7' Signature Collection Resin Outdoor Bar Pine Gazebo with Awning for
Keter 11' x 7' Signature Collection Resin Outdoor Bar Pine Gazebo with Awning

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Showing 1-5 of 5 reviews
Sep 2, 2025
Backyard entertainment
5 out of 5 stars review

Backyard entertainment

We put this product in our backyard between our fire pit and pond. Love the colors and the fact that you can choose either side for your side bar. Both sides open up for awnings. Lots of shelf space for barware. Love that there is a foot rest included on each side of the bar. I thought assembly was easier than many pre-engineered pieces - everything fit together well. I would caution that some assembly, such as the roof, required a third person.

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Sep 10, 2025
BH22
5 out of 5 stars review

Great by the pool

We put this by our pool, it is the perfect addition. Well worth the cost, and like that a tv can be hung as well as the shelves which are included.

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Nov 21, 2025
LUKE
3 out of 5 stars review

Very frustrating. The unit came with 2 different sets of construction directions. One is in the awning box the other with the main body. I built the unit based on the first set of instructions only to find out after I finished building it that there was a different set of instructions buried in the awning box. attaching the awning requires steps that are very different and require steps from the first stages of building. At this point I am not going to unassemble and completely break down the entire structure to add the awning. I ended up creating my own solution to attach it. why anyone would include 2 different sets of instructions is beyond me especially if I ordered the unit with the awning. just give customers one set of directions that are correct for the corresponding product.

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May 16, 2026
DrD
2 out of 5 stars review

Poor engineering and assembly instructions

I have over a decade of engineering and engineering management experience, so I am not writing this as just a casual home-project hobbyist. After completing the main gazebo structure using Boxes 1 and 2, I fully understand and share the frustration expressed by another reviewer regarding the awning extension kit. The extension kit includes a completely different set of assembly instructions for installing the awnings onto the gazebo. Realistically, no customer would open the final box first and begin construction from there. It is clear the manufacturer designed this as a base gazebo package (Boxes 1 and 2) with a separately added extension kit (Box 3), which explains the two different instruction sets. However, this creates a very confusing and frustrating assembly experience. The overall documentation strategy needs significant improvement. In addition, the engineering design itself lacks sufficient attention to manufacturability and assembly tolerances. The engineers who designed this product appear to have overlooked some very basic GD%26T and assembly alignment considerations. The holes in the beams should be larger. The screw sleeves must pass through five or six aligned holes across both beams and brackets, yet the tolerances are so tight that hole alignment becomes unnecessarily difficult during assembly. Please spend more time refining the design details and assembly process before bringing products like this to market.

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Feb 26, 2026
David
1 out of 5 stars review

awful customer service will never buy from again

item was missing instructions for installing the awning. I reached out to company 2 weeks ago. still haven't heard back. customer service was company is an absolute joke. if anything goes wrong don't expect help

Helpful?4E7V3DNJ24ZT17007256494
reply from keter-global team

Thank you for your feedback, we have sent you an email today via your open cases. Please contact us back if you have any questions. Keter Customer Service at 1-888-374-4262 Calls are answered Monday – Friday 8 am – 5:30 pm EST.