Hello Julie! We are so sorry to hear that you had trouble finding your favorite cleanser during your recent trip to Sam's Club. Please be assured that we have not discontinued the CeraVe Hydrating Facial Cleanser, as it remains fully a cherished part of our skincare family. Individual wholesale club inventories and product assortments can sometimes vary by location, which is likely why it was not available on their shelves at that moment. A helpful tip when tracking down your preferred size or twin pack is to check our online store locator or speak directly with a store associate to see when their next shipment is scheduled to arrive. We truly appreciate your loyal support over the years, and we are happy to share your feedback with our retail coordination team.

Hello DEBORAH! We are very sorry to hear about your experience with our Foaming Facial Cleanser. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #48000640. We look forward to speaking with you!

Hello KATHALENA! We are very sorry to hear about your experience with our Foaming Facial Cleanser. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET for assistance and provide the reference #45928995. We look forward to speaking with you!

Hello there! We are very sorry to hear about your experience with our Foaming Facial Cleanser. We would like to speak to you directly about this. Please contact us at 888-768-2915 M-F 9:00 am – 5:30 pm ET and provide the reference #46489047. We look forward to speaking with you!