I purchased this king mattress for the cooling factor & the fact the company had a 100% refund policy if not satified after trying for 30 days. I even purchased the mattress protector & ghost sheets. My boyfriend & I were excited to try out. Unfortunately, we both had terrible nights sleep. Of course, I figured it's new & were getting used to it. But, it continued every night where we were both hot & it was just too soft for us. I emailed the company as requested & got asked numerous questions..what sheets I'm using, temperature of the room, home. I answered with the main reason that we were both so hot & that was my initial focus on this "coolest mattress in the world", but was told being too hot is not a reason for a refund. I wish I would've done a better google search of this company as I would have saw the numerous complaints just I have encounter. I'm still trying to get ahold of someone in management, but have not been contacted. I'll keep continuing to fight this issue, but I highly suggest you use another company.

After suffering for years with chronic back pain and night sweats, I was desperate for relief. My ghost bed mattress has been a dream come true. it has relieved my pain and the cooling technology keeps me cool, comfortable, and asleep all night. Couldn’t recommenced this bed more!!!

We got this during the holiday sales, and it has been fantastic. The plushness is neither too soft nor too hard to move around in. Back pains = completely gone! The cooling technology is also amazing. As someone who sleeps warm, this has been a lifesaver for a great night’s sleep!

Was skeptical about buying a bed without trying first. The sleep guarantee sold me. No issues, love the mattress it provides the correct support for a good nights sleep. The box frame is solid, way better than the one with my previous bed. Would recommend this product and would buy again.

Took a few weeks to get use to this bed but now I’d say we love it! My back doesn’t ache like it use to with old traditional mattress. Only thing I don’t like is when you sit on edge it sinks. Wish this could be improved! Also bought mattress cover and sheets! Sheets are well worth the price- fit the bed perfect!

My wife had back pain everyday with our old mattress. With this new Ghostbed, her back pain is completely gone. She gives a 5 star rating. I give a 4 star rating because I don’t feel any “cooling” on the mattress once we put sheets on the mattress. Without sheets, I do feel the cooling feature of the mattress, but it’s not really practical to sleep with no sheets. That said, I don’t have any other experience on a different memory foam mattress, so it may be cooler than others. As for the rest of the mattress, I agree with a prior review. It feels like a slab of concrete when i first laid on it, but I feel that I subtly sink in a little during the night. It took me a week or so, but I sleep very well on this mattress.

The GhostBed Lux Mattress seems to be very well made. It appears to be very straight and square and heavy duty. The cover looks like it is of very nice quality. The mattress is very firm even though when you sit on the edge it seems to squish down quite a bit. I had high hopes for the mattress when I first got it. I weigh about 245 pounds and am a side sleeper. I read that the GhostBed Lux mattress would be good for someone my size for sleeping on my side. However, the longer I sleep on it the worse my back and joints ache. I think the problem is that the top of the mattress is so firm that, when I sleep on my side, it does not allow my hips and my shoulders to sink into it deep enough. This causes my mid section to sway downward which, in turn, causes my back, hips and shoulders to ache. My wife weighs about 150 pounds and does not sink in at all, whether sleeping on her side or sleeping on her back. She is predominately a back sleeper and when she sleeps on her back her butt does not even dent the mattress. This causes her whole body to be arched up which is very uncomfortable for her. I would give the mattress 4 stars if the problem was only the fact that it was firm but since it is causing my back and joints to ache I gave it 3 stars. I think 3.5 stars might be more appropriate. For a larger person, maybe 300 pounds, it might be perfect, but for me, at 245 pounds and my wife especially, at 150 pounds, it is way too firm.

I love the feel and firmness of our luxe mattress! Didnt have any priblem with unpacking or with smell. I haven't been able to tell if it helps me stay cool. That is one of the most important reasons I chose this mattress. I have an autoimmune disease and remaining cool is a must so....jury is out but I am optimistic! I will take advantage of the fantastic return policy if need be.

We bought this bed a few weeks ago with the adjustable base. Shipping was fast and assembly was easy! Just screw the legs into the base and you’re done. The mattress is definitely a medium firm. I’d prefer something a little softer but it’s comfortable. My husband is so happy with the purchase. He was hesitant at first. We sleep so well and the adjustable base was a must! Customer service is excellent.. as is the return/trial policy.

Transitioned from an old Sealy memory foam. I was worried this mattress was going to be too hard, but it's perfect. The core holds up enough for support, while the top layer feels like a plush layer on your standard mattress. I'm going to buy the mattress protector next, because I think it's my old one from my previous mattress keeping in the heat some nights. I notice a difference with it off. Definitely a lot cooler than your standard memory foam!