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Customer reviews for Kenmore 20.5 cu. ft. Top Mount Refrigerator for
Kenmore 20.5 cu. ft. Top Mount Refrigerator
3.9 out of 5 stars
stars107 ratings107 reviews
  1. 5 stars36% (39)
  2. 4 stars31% (33)
  3. 3 stars23% (25)
  4. 2 stars7% (7)
  5. 1 star3% (3)
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Showing 1-10 of 107 reviews
Jul 1, 2025
melody
5 out of 5 stars review

Verified Purchase

Review from walmart.com
Helpful?59T8MW64AFNI16701258070
reply from Kenmore customer service

Thank you for purchasing Kenmore and for your 5 star review! We are thrilled to hear you love your Kenmore refrigerator and hope that you will consider Kenmore for all your future home appliance needs! If you need assistance or have any other comments you would like to share please call 844-553-6667, we would love to hear from you! Kenmore Customer Support Team

Dec 28, 2025
Glennhungg
5 out of 5 stars review

Extremely Quiet.

I was given the fridge as a gift 2 weeks ago and am extremely happy with it. I can't believe how super quiet it is. I just need to figure out how to take off the lower door hinge bracket since I want to reverse the doors to swing in the opposite direction. All on all I would strongly recommend this fridge.

Review from Kenmore
Helpful?59T8MW64AFNI16701258070
Aug 26, 2025
Sandy R
5 out of 5 stars review

The perfect garage fridge with lots of storage

[This review was collected as part of a promotion.] We recently bought a house and our current fridge in our kitchen has french doors with very narrow shelving. We cook a lot, so our current fridge doesn't have the best set-up for storage. Enter the Kenmore 20.5 cu. ft fridge/freezer. This fridge has been PERFECT for our garage! It has nice wide shelves, they're clear so you can see everything, and because it doesn't have an ice maker or water dispenser, it can store so much more! It's also incredibly quiet, and energy efficient. It was really easy to set-up, and came with additional parts if you want to change the orientation of the door opening (which I did pretty easily). This fridge has been perfect for keeping all of our drinks cool in the summer and is going to be a game-changer come the holidays when we need a place to defrost a turkey or other large cuts of meat!

Review from cohley.com
Helpful?59T8MW64AFNI16701258070
Jun 2, 2025
Megan M
5 out of 5 stars review

Amazing refrigerator!

[This review was collected as part of a promotion.] We got this fridge for drinks for our garage and wow it’s absolutely perfect! It sleek stainless steel, comes with humidity adjustable vegetable and fruit drawers as well as an adjustable freezer temperature. One thing that I did not know about this amazing Kenmore refrigerator was that it comes on wheels, making it super easy to set up and move! This is such an amazing refrigerator/freezer combo and I can’t wait to use it more!

Review from cohley.com
Helpful?59T8MW64AFNI16701258070
Sep 11, 2025
Olya R
5 out of 5 stars review

So Much More Spacious Than I Expected!

[This review was collected as part of a promotion.] We’ve got a big family and were constantly running out of space in our main fridge. This refrigerator/freezer has been such a relief. The freezer is spacious enough to stock up on meat and frozen foods, and the fridge side has plenty of room for drinks and extras that never fit before. What surprised me most was how big it feels in person — I thought it would be smaller, but it holds so much. The design is clean and minimal, and it looks nice even in our garage. Honestly, it’s made shopping in bulk so much easier, and I don’t have to stress about running out of room anymore

Review from cohley.com
Helpful?59T8MW64AFNI16701258070
May 7, 2025
Jocelyn G
5 out of 5 stars review

Modern stainless steel fridge

[This review was collected as part of a promotion.] We’ve been really happy with this Kenmore fridge, it’s surprisingly spacious for the size and fits our needs perfectly at home. I especially love the humidity control feature on the veggie drawers; it’s such a thoughtful touch that I know we’ll use a lot. The freezer has a good amount of room, and both doors close smoothly and quietly, which I appreciate. We were looking for a modern stainless steel fridge, and this one looks great in our kitchen. There’s also plenty of storage space in the doors, which makes organizing everything easier. Setup was a breeze—just unbox it and plug it in. It looks exactly like it did online, and it really lives up to the description and photos.

Review from cohley.com
Helpful?59T8MW64AFNI16701258070
Nov 11, 2025
enrique
4 out of 5 stars review

Verified Purchase

it had a small chip and it was painted over on the side of the door, doesn't affect the performance, and i did got it on sale, overall is a very good refrigerator

Review from walmart.com
Helpful?59T8MW64AFNI16701258070
reply from Kenmore customer service

Thank you for purchasing Kenmore! We hope you are enjoying your Kenmore refrigerator and would love to hear how we could better your Kenmore experience. Due to privacy restrictions, we are unable to access your personal information to contact you directly but would appreciate if you gave us a call at 844-553-6667 to discuss how we can improve your experience. We look forward to hearing from you! Kenmore Customer Support Team

Dec 3, 2025
cyndi
2 out of 5 stars review

Verified Purchase

I don't like it. Exchange for refrigerator with bottom freezer. I have to bend down to see inside. I have a failed back surgery and I can't see both lower sleeves. Please help me. Thank you and God Bless.

Review from walmart.com
Helpful?59T8MW64AFNI16701258070
reply from Kenmore customer service

Thank you for purchasing Kenmore. We are sorry your refrigerator has not met your expectations and would like the opportunity to discuss the issues you are having with your Kenmore appliance. Due to privacy restrictions, we are unable to access your personal information to contact you directly but would love for you to give us a call at 844-553-6667 to discuss how we can better your experience. We look forward to speaking with you soon! Kenmore Customer Support Team

Aug 9, 2025
Tony
2 out of 5 stars review

Verified Purchase

Incomplete translation

I paid for for my old refrigerator to be removed, but it wasn’t. I would like the refrigerator removed ASAP.

Review from walmart.com
Helpful?59T8MW64AFNI16701258070
reply from Kenmore customer service

Thank you for purchasing Kenmore. We are sorry the delivery services of your Kenmore refrigerator has not met your expectations. Due to privacy restrictions, we are unable to access your personal information to contact you directly but would love for you to give us a call at 844-553-6667to discuss. We look forward to speaking with you soon! Kenmore Customer Support Team

Sep 17, 2025
Tammy
1 out of 5 stars review

Verified Purchase

I have issues with the product and can not get a response from anyone to get it corrected. I am very frustrated. I have never been more disappointed

Review from walmart.com
Helpful?59T8MW64AFNI16701258070
reply from Kenmore customer service

Thank you for purchasing Kenmore. Your experience is not what we strive for and we would love the opportunity to better your Kenmore experience. Due to privacy restrictions, we are unable to access your personal information to contact you directly but would love for you to give us a call at 844-553-6667 to discuss how we can better your experience. We look forward to speaking with you soon!<br />Kenmore Customer Support Team