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Customer reviews for Samsonite Ridgeway Hardside 2-Piece Luggage Set, Assorted Colors for
Samsonite Ridgeway Hardside 2-Piece Luggage Set, Assorted Colors
4.5 out of 5 stars
stars139 ratings63 reviews
  1. 5 stars72% (100)
  2. 4 stars14% (19)
  3. 3 stars9% (12)
  4. 2 stars2% (3)
  5. 1 star4% (5)

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Showing 21-30 of 63 reviews
Aug 6, 2024
Barbara
3 out of 5 stars review

Verified Purchase

Wheels weak

Handles weak

Helpful?3OJOF5EBMM2S16511918711
reply from Samsoniteproductexpert

Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.

Jan 7, 2024
Lady Sandy
4 out of 5 stars review

Verified Purchase

Need Other Pieces

A very nice set. However, I wish there were additional pieces to complete the set.

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Mar 31, 2025
Frequent Traveler
3 out of 5 stars review

Samsonite Ridgeway Hardside

Positives: Nice looking, spacious room for clothes and shoes with smooth rolling wheels. Negatives: When open both sides, the luggage seems big, hard to manage. The outside material not sturdy enough, and scratches easily.

Helpful?3OJOF5EBMM2S16511918711
reply from Samsoniteproductexpert

Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.

Dec 14, 2023
Eva
5 out of 5 stars review

Verified Purchase

Satisfied customer

Loved this set, I've always bought Samsonite luggage and it is great quality and Sams service was right on time, I would highly recommend them

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Mar 18, 2025
El Bibi
5 out of 5 stars review

So Far so Good!

[This review was collected as part of a promotion.] I bought in Jan 2025, haven't used the checked bag but will now in May however the carryon worked great, just used in Feb and really liked it seems durable. Also went online and signed up for the 10-year warranty.

Review from samsonite.com
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Jan 18, 2024
olddawg105
2 out of 5 stars review

Lousy Zipper

On my first trip with this luggage, the large bag's zipper came completely open twice - once when I put it in the back of an SUV and once during baggage handling on the return flight. It is a poor quality zipper and/or poorly designed! The TSA lock is located on the opposite end from the bag's wheels. That leaves one leg of the zipper having to hold one entire long side plus 1-1/2 short sides. Having the TSA lock in the center of the zipper closure would definitely help. It appears that the problem occurs when the flat side of the bag is compressed and then quickly decompressed. The zipper then separates. The total weight of my bag and contents was just under 40 pounds, so the bag was definitely not over-loaded! I will be returning this set and looking at a better-made brand.

Helpful?3OJOF5EBMM2S16511918711
reply from Samsoniteproductexpert

Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.

Dec 9, 2023
LisaB
3 out of 5 stars review

Carryon NOT Expandable

The carryon was not expandable as stated in two separate answers in the Q&A section. I like the luggage and the burgundy color was nice; however, I will be returning these as I need both the carryon and the checked luggage pieces to be expandable. Would have given a much better rating if both pieces were expandable.

Helpful?3OJOF5EBMM2S16511918711
reply from Samsoniteproductexpert

Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.

Dec 15, 2023
Thomas
5 out of 5 stars review

Verified Purchase

hunting trip

the luggage did well, love the rolling, carry on was the right size for me

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Feb 4, 2026
Becc
4 out of 5 stars review

Ridgeway Large Suitcase

[This review was collected as part of a promotion.] I took the large suitcase on just one trip internationally and it held up nice. The wheels go glide/rotate a little nicer but they were doable.

Review from samsonite.com
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Oct 1, 2024
R Kate
5 out of 5 stars review

Great company, great product, great set!

[This review was collected as part of a promotion.] I've been shopping for luggage for months. I feel like I know more about luggage than anyone should ever know. This set ticked all the boxes for me and I love them!!

Review from samsonite.com
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