Customer reviews for Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker

Customer reviews for Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker for

Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker

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4.1 out of 5 stars

stars1,144 ratings604 reviews

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Oct 14, 2020

JackieR11

1 out of 5 stars review

Quit working after a month - Don't waste your $$$.

Worked great for a little less than a month of part-time usage. Quit making ice after a month of use. Per the User Manual I contacted the manufacturer. Warranty process takes quite a long time. Once approved, I was issued a check for only half of the purchase price because I used a gift card for the other half. I asked that the unit be replaced in lieu of a refund. That didn't happen. So now, I not only don't have an ice maker, I also wasn't given a full refund.

Helpful?

reply from Curtis International Ltd.

Hello JackieR11, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Dec 27, 2022

Cortne

1 out of 5 stars review

Difficult to Clean

I have had this ice maker for a year and I noticed today that in the very back behind where it makes ice that there was mold and it is pretty much impossible to get to and clean. A friend of mine has the same ice maker with the same issue. Designed very poorly.

Helpful?

reply from Curtis International Ltd.

Hello Cortne, we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jan 15, 2022

Becky

2 out of 5 stars review

ice maker

This is the second one I’ve owned. They both lasted about 8 months before they stopped making ice.

Helpful?

reply from Supplier Response

Hello Becky, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel 26lb Bullet Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 8, 2022

Larecypr

2 out of 5 stars review

Worked for a short time

Stop working after 16 months of use. Glad I bought the warranty able to receive money back.

Helpful?

reply from Supplier Response

Hello Larecypr, we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations

Sep 19, 2022

Sharaina

1 out of 5 stars review

Horrible

Only had for about 4 months just stopped working

Helpful?

reply from Supplier Response

Hello Sharaina, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Aug 1, 2021

Chuck

3 out of 5 stars review

Great when it worked..

Lasted 20 days after the warranty expired and then died... It was great while it lasted.

Helpful?

reply from Supplier Response

Hello Chuck, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Jan 20, 2023

Ashley

1 out of 5 stars review

Hard to clean

Can't keep it clean and can't reach places to clean without taking it fully apart!!!

Helpful?

reply from Curtis International Ltd.

Hello Ashley, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Oct 29, 2021

jennifer

1 out of 5 stars review

Always fail

Second time it has failed in under a year. Sam's club doesn't care as long as it lasts 90 days

Helpful?

reply from Curtis International Ltd.

Hello jennifer, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Oct 19, 2021

CR3

2 out of 5 stars review

DO NOT waste your money!

Mine died literally after a year and a few months!

Helpful?

reply from Supplier Response

Hello CR3, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Nov 8, 2020

Steve

5 out of 5 stars review

Verified Purchase

Good product

Easy to use and works quickly. A little noisy though.

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