Somewhat happy with product. Not what I ordered! Store could not find two of the four tires. Had to take substitute tires. Waited FOur hours to have them installed!

This is the second tire I purchased (this year) from Sam's. After having this tire installed, the front end of my car developed a vibration. I assumed it was the front end needing an alignment, so I took it to the Ford dealership. When they checked the car out they found neither of the tires installed by Sam's was properly balanced. The newest tire had 5 ounces of weights on it and it only needed 2.25 ounces. This cost me $145.00 to have the tires properly balanced. Not sure if it was the attendant or their machine needs recalibrating. I still like shopping at Sam's and love the ScanNGo feature.

I bought these tires but 2 weeks later BEFORE they were installed, i decided to get a refund.. I went back to the tire area to get a refund and the technician told me without even looking up my account that I would get a refund ! He Didn't remember me and he didn't know me so I felt very uncomfortable that i was never getting a refund , so I went to the store manager , joe... Almost 2 hours later, and 3 different associates later, i finally got my refund.. That reminds me of the only other time i had to return an item and the grief i went through trying to get my refund there.. Sam's Club does have some good prices, but never never ever hope you have to return an item.They just will not want to take it back.And will do everything they can to stop you !!

I came in to get a mug put in my tire. There was a nail in the flat portion of the tread. They informed me that side wall was worn and thought that I should have seen that. They refused to repair the nail and I had to purchase a new tire……I felt like they took advantage of me! I could have gone to Tire Kingdom and they would have put a plug in. The side wall issue had no bearing on the tire……

We had to purchase this replacement passenger side tire for an unanticipated damage situation, as described below, but along with that replacement, Mr. Matthew, the Sam's Club technician recommended we also include a TPMS Kit small purchase price to assure proper functionality of the tire wheel air valve stem. Tire Damage Situation: While driving about 1.5 miles at night from our house in our vehicle, we heard very significant vehicle vibrations from the passenger side. So, we then stopped and noticed the rear-passenger side tire was flat. Thankfully, we were able to re-inflate it with a special tool stored in the vehicle, and we were able to drive back to the house, but at that time we did not know why the tire became flat. The next day we realized the tire had been flattened by a large nail into the tread surface and the tire wall surfaces were subsequently and permanently damaged due to its flat rolling condition. After all work service completion by Mr. Matthew, while driving we also noticed the vehicle's “excessive low tire-pressure” dash-board indicator light was now shut-off. This indicator light had been staying on for the past two years, and our regular auto repair technician had previously suggested we frequently check tire pressures or pay a very large price estimate to figure out and fix which of our 4-vehicle tire valve stems was the cause for it to have remained on so long.

I purchased the tires the week before and made the installation appointment at 8 AM for the next week. When I arrived for installation they told me I didn't have an appointment. When the lead (salesman) arrived he tried to tell me my appointment was the day before. I knew that I did not make it for that day because It had a prior commitment for that day. Two and a half hours later I had my tires. There is no waiting room. No where on my receipt did it have my appointment. I did not receive any text or email reminding me of my appointment.

After pricing out in the area, Sam's had the best price for the value. I ordered them Sunday and got the call Monday they had arrived. The whole process was smooth and with the sale and membership plus discount I was under my expected cost. Everyone was friendly and professional. These tires have a long mileage warranty and I am very happy with the tires and the experience.

I got these for my Kia Sorento and like them very much. I especially appreciate the long wear rating, it's more than the old tires, and they weren't that old- just worn out. I find these to be about the same in regards to road noise, fairly quiet. I'm happy with them and the installation was super fast and easy.

The staff significantly overinflated the tires. When I went to the store to discuss, the woman immediately told me that the indicator light on my dashboard was probably because the weather had gotten cooler. For starters the light came on the same afternoon I had the tires installed and the temperature was only a few degrees cooler (like 68 vs. 72) and secondly the ultimate issue was them being improperly overinflated. The entire experience made me decide to not ever trust Sam's again because the inflation to the proper level is the easiest part and they can't even get that right.

Our OEM Michelin tires had problems of leaking air that the driver's tire finally went flat. These Goodyear tires had similar tread patterns, were on sale with $100 off when you buy 4. The installation was fast, under an hour and the ride and handling felt better than our originals on the car.