I went to Sam's Club to get tires. I wasn't sure if I needed 2 or 4. I had no idea what size tires I needed. The guy at the service dept was wonderful. He told me that they would get the car from where I parked it and check them out and let me know. I didn't have an appointment. Within 2 hours, I had new tires put on. They kept my old tires at no additional cost. I was very pleased with my experience.

I purchased the tires the week before and made the installation appointment at 8 AM for the next week. When I arrived for installation they told me I didn't have an appointment. When the lead (salesman) arrived he tried to tell me my appointment was the day before. I knew that I did not make it for that day because It had a prior commitment for that day. Two and a half hours later I had my tires. There is no waiting room. No where on my receipt did it have my appointment. I did not receive any text or email reminding me of my appointment.

I ordered 4 tires and 4 sensors. Had to wait for almost 2 weeks to get installed. Then had an appointment at 5 did not get done until 720. They called to ask if I wanted tire sensors as my light was on, I said yes, I paid for them, he said for 4 I said yes I have the receipt. Once car was done they appear to be good. Everyone has been very nice in general. Will purchase again and hope it doesn't take that long.

I came in to get a mug put in my tire. There was a nail in the flat portion of the tread. They informed me that side wall was worn and thought that I should have seen that. They refused to repair the nail and I had to purchase a new tire……I felt like they took advantage of me! I could have gone to Tire Kingdom and they would have put a plug in. The side wall issue had no bearing on the tire……

Starting with a good name brand is generally a good beginning. Having fast, friendly and capable personnel to install the tires is the next step, and the men at Sam's certainly performed that task quickly and completely. In what seemed like no time at all we were back on the road, just in time to safely and confidently drive through some lousy winter weather.

We read a good many reviews and comparisons about all weather tires. We picked these because of the performance in rain and snow. Now that we have them on the SUV for about a month, I can say that my husband loves them. They are responsive and perform well in the rain. They are mushy or slidey. He's very happy with them. Love the SAMS price. We did learn that it is best to make sure you are purchasing this years manufacture date, because over the years that rubber does deteriorate. So if you are looking on-line and see that the MaxLife is the older generation than the MaxLife 2, and they are cheaper (some are the exact same price, go figure), be careful because they could be a year or two older than the MaxLife 2.

We had to purchase this replacement passenger side tire for an unanticipated damage situation, as described below, but along with that replacement, Mr. Matthew, the Sam's Club technician recommended we also include a TPMS Kit small purchase price to assure proper functionality of the tire wheel air valve stem. Tire Damage Situation: While driving about 1.5 miles at night from our house in our vehicle, we heard very significant vehicle vibrations from the passenger side. So, we then stopped and noticed the rear-passenger side tire was flat. Thankfully, we were able to re-inflate it with a special tool stored in the vehicle, and we were able to drive back to the house, but at that time we did not know why the tire became flat. The next day we realized the tire had been flattened by a large nail into the tread surface and the tire wall surfaces were subsequently and permanently damaged due to its flat rolling condition. After all work service completion by Mr. Matthew, while driving we also noticed the vehicle's “excessive low tire-pressure” dash-board indicator light was now shut-off. This indicator light had been staying on for the past two years, and our regular auto repair technician had previously suggested we frequently check tire pressures or pay a very large price estimate to figure out and fix which of our 4-vehicle tire valve stems was the cause for it to have remained on so long.

I bought these tires but 2 weeks later BEFORE they were installed, i decided to get a refund.. I went back to the tire area to get a refund and the technician told me without even looking up my account that I would get a refund ! He Didn't remember me and he didn't know me so I felt very uncomfortable that i was never getting a refund , so I went to the store manager , joe... Almost 2 hours later, and 3 different associates later, i finally got my refund.. That reminds me of the only other time i had to return an item and the grief i went through trying to get my refund there.. Sam's Club does have some good prices, but never never ever hope you have to return an item.They just will not want to take it back.And will do everything they can to stop you !!

The staff significantly overinflated the tires. When I went to the store to discuss, the woman immediately told me that the indicator light on my dashboard was probably because the weather had gotten cooler. For starters the light came on the same afternoon I had the tires installed and the temperature was only a few degrees cooler (like 68 vs. 72) and secondly the ultimate issue was them being improperly overinflated. The entire experience made me decide to not ever trust Sam's again because the inflation to the proper level is the easiest part and they can't even get that right.

Our OEM Michelin tires had problems of leaking air that the driver's tire finally went flat. These Goodyear tires had similar tread patterns, were on sale with $100 off when you buy 4. The installation was fast, under an hour and the ride and handling felt better than our originals on the car.