[This review was collected as part of a promotion.] When we decided to move our laundry from the basement to the first floor, we thought we'd have to choose either side-by-side machines or the small, ugly over/under units we had seen. Stackable units weren't an option, because the dryer is too far off the floor; a stool would be needed to reach deep into the dryer, and even to reach the controls. The WashTower was a surprise! With a vertically central control panel, operating either machine is easy; the dryer is low enough that we can reach the back; the capacity is greater than the units we replaced; and it looks good, too! The decision was made easier by comments from friends who had WashTowers; all of them told us how much they loved them. The only downside is that the smart features may not work with all wi-fi systems. At the moment, it seems the smart features aren't essential, so we're using the basic functions available on the control panel. If you're going to use the steam dry feature, you need four hoses. Although we've had it for only a short time, the WashTower is impressive, and works well.

[This review was collected as part of a promotion.] The LG wash tower has been my family’s safe for years and now a dream has come true for us all. Washing and drying clothes is faster and freshen the bedroom with ease. I was a happy woman when I took this home with me and keep it open for full time use at my residence. How did I ever live without my LG machine before? I was using internet to work from home and study on my lawn for gardening. Walking on long roads and along the mountains for comfort, now that I am looking for a newer apartment I chose this piece because safety and comforts the same qualities I look for when I get on my bicycle and speed off into the sunset or by ocean for a perfect view. My day as a patron is complete, not as a way to a ending of my day but as a means to an end.

[This review was collected as part of a promotion.] I bought this machine a couple of month ago. so far I love it. I am short and it is way lower then most stackable machines making it easy for me to use. One downside there are features that can only be used with the app which is annoying

[This review was collected as part of a promotion.] Space saving, sleek looking, steam clean machine! Super happy with the unit so far and I love that through the app, I can set it up to alert me when a wash/dry cycle is complete. Who knew one could be so excited about laundry!

Took a bit of getting used to electronic controls - previous machines were 18 years old! Just the right size to fit into our narrow space. Cannot use high spin on delicate cycle which leaves my delicate cycle towels (yes they require it!) a bit too wet.

[This review was collected as part of a promotion.] After reading all the reviews I had high hopes that this washer/dryer would do an adequate job but it seems like that isn't the case. As others mentioned the controls take a bit to get used to but after using it for a couple of weeks my view is that it's not too flexible when it comes to customizing the wash/dry cycles. I'm hoping that it's just me not knowing how to use it but I don't think that's the case. For my washes and drying I usually don't use the default settings since it's either not at the temperature I need or the length of time I need the cycle to last. With my old washers I can easily change the settings manually but with this unit I have to go through a somewhat extended process to achieve what I want. There really should be a way to save my choices as a custom setting so that I don't have to do it every time but it seems like there isn't. Another thing that's disappointing is that I don't think it's washing the clothes clean. I even used they heavy soil setting but it didn't help. My kid is in basketball and lately the clothes have been soaked with sweat. I used to not wash it right away and as you can imagine the smell of the clothes was awful. I had to presoak the clothes to get rid of the smell. This time I decided to wash it right away. Knowing that the sweat drenched the clothes I added Lysol pretreatment to the wash and set the soil level to heavy. When the wash was completed (to over two hours) I started emptying the clothes into the dryer but noticed that there was still some lingering scent is sweat. This leads me to think that the unit isn't doing a good job with the wash. As for the drying, similar to the wash there's not custom setting to save my choices. What's even worst is that I can't seem to find a way to manually set the unit to dry my clothes for longer than 60 minutes. If I known how restricting this set was I might have not purchased it. I'm hoping that LG can update their software to this unit so that it'll allow more customization. I doubt it but I can hope, right?

[This review was collected as part of a promotion.] Have had this unit about a month now. Love it. Easy to use, clothes come out looking great. Love the controls in the middle. I'm short and this makes it very easy to read without using a step stool. Attractive and looks great in laundry room. Have owned LG in past and have been happy with them.

[This review was collected as part of a promotion.] We've had LG washer/dryer appliances for over five years. Bought this one to get the larger washer tub (house we moved to had another brand with a smaller tub). Only done one load but worked fine, just as expected.

[This review was collected as part of a promotion.] We waited 4 months for our unit and we are so glad we did. It’s does a great job AND it’s soooo quiet. I pretreat stains on a regular basis and I have to remember that can cause the suds overload but I’m learning how to handle that. We are really happy with our purchase. Would definitely recommend this this tower unit.

[This review was collected as part of a promotion.] We’ve had the machine for two weeks. First front load and first stackable we’ve owned. Since we modify almost all default settings, it has taken some getting used to (we like cold water wash and light heating dry), but it gets the job done in less time and better than our old top load set by another maker. Very quiet; no agitator, which tore things and always got unbalanced on the old machine, so no babysitting needed. Drys better when sort by size and fabric like the manual says, but sometimes needs a second (timed dry) pass. Fits well physically in our older house. Energy efficient also. Well made, built to last. Wish the drum lights were automatic for loading and unloading, but overall great —- very pleased. First LG appliance also.