Customer reviews for LG 5.8 cu. ft. Gas Single Oven Slide-in Range with New Handle and Printproof®

Customer reviews for LG 5.8 cu. ft. Gas Single Oven Slide-in Range with New Handle and Printproof® for

LG 5.8 cu. ft. Gas Single Oven Slide-in Range with New Handle and Printproof®

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4 out of 5 stars

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Showing 21-30 of 88 reviews

Nov 22, 2023

Strawberry01

1 out of 5 stars review

Verified Purchase

Pretty to look at and that’s about it

We received delivery in July This is one of the most beautiful stoves we have ever owned And that’s where it ends range top is a royal pain to clean We have tried several products recommended by LG none are any better Next the cast iron grates no matter how careful you are they will scratch the range top The elastic time clock always runs at least 20 minutes behind time.The burner caps have discolored along with the knobs One last thing look for something else

Review from lg.com

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reply from Customer Care

Hi there, we understand you're not satisfied with the experience with your range and would like to learn more. So that we can make the necessary improvements to this model range: http://spr.ly/6420uflQA. We'd appreciate the submission as we rely on feedback such as yours to help improve the customer experience. Moreover, please use a small amount of stainless steel appliance cleaner along to clean the stainless steel surfaces. Warm water will make things easier to clean this type of surface. Feel free to reach out to our social media team for cleaning tips. Our handle is @LGUSSupport on social media. We'd be happy to help! ^Chris

Apr 27, 2023

Lynnemay

5 out of 5 stars review

Verified Purchase

Great looking an working stove

[This review was collected as part of a promotion.] I was looking for a new stove and found this one. I love the way it looks! So far it has worked better than expected. I already have an air fryer so I do not know if I will use this function although the air fryer basket comes with this stove. Some other gas stoves do not have that.

Review from lg.com

Helpful?

reply from LG Social.

Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Range. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line at(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.

Dec 26, 2023

De623

1 out of 5 stars review

Verified Purchase

RACKS NOT FLUSH IN I EN. EVERYTHING COMES OUR LOP.

[This review was collected as part of a promotion.] I got this range a year ago. Unfortunately the racks are not sitting flushed. All my cakes come out half bigger than the other. But this thanksgiving when I did the Turkey it toppled over and split. The racks just don’t sit flush. PLEASE HELP ME.

Review from lg.com

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reply from LG Digital Care Team

Hi there, we're grateful for the time you took out of your day to write us this feedback. Please know that we work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Trust us when we say that your comments do not go unnoticed. Please send us a private message on Facebook or X using the handle @LGUSSupport with the serial/model number of your unit and a good contact number so that we can aid in a speedy resolution. ~Tanisha

Apr 25, 2023

Christy1

3 out of 5 stars review

Verified Purchase

Great Oven not Delivery

[This review was collected as part of a promotion.] Oven was delivered with the wrong hose kit and we had to make several trips to stores to find the right adapter. Also came with a bad igniter so oven did not work but LG support came out quickly and replaced.

Review from lg.com

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reply from LG Social Media

We're so grateful that you took the time to share your feedback with us about your LG 5.8 cu ft. Smart Wi-Fi Enabled Fan Convection Gas Slide-in Range with Air Fry & EasyClean®, model LSGL5833D. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000 and we'll be happy to assist. ^Danee

Dec 16, 2023

I kane

3 out of 5 stars review

Verified Purchase

Poor display design.

The display for the range Timer and +|- is a very pale grey color and extremely difficult to see. It is not illuminated. Very poor design and not very inclusive for all sight abilities.

Review from lg.com

Helpful?

reply from LG Digital Care Team

Thanks so much for the chance to make things right. We’re disappointed to learn that your previous experience did not meet your expectations. Thanks for your openness, we will use your feedback as a tool to improve in areas where we've fallen short. If you need additional assistance with your unit don't hesitate to reach out to us. ~Tanisha

May 3, 2024

dw123456

5 out of 5 stars review

Verified Purchase

Great Gas Range

[This review was collected as part of a promotion.] I bought this during a kitchen remodel and while I did have to exchange the gas range due to a small gas leak in the oven, the replacement (and the speed of receiving the new oven) was excellent!

Review from lg.com

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Oct 1, 2023

Krol

4 out of 5 stars review

Verified Purchase

Love the blue interior’

[This review was collected as part of a promotion.] Not happy with the middle flame burner. The burner is too short for the included griddle and when the griddle is in use, a pot or pan does not sit centered on the flame

Review from lg.com

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Nov 25, 2023

kato111

5 out of 5 stars review

Verified Purchase

nice features

cooks quickly, like the position of the dials in the front of the range. like the various size of burners BUT, THE OVEN RACKS BIND AND ARE HARD TO SLIDE IN AND OUT. COULD BE A HAZARD. THIS SHOULD BE ADDRESSED

Review from lg.com

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Jul 6, 2023

Lon1538

5 out of 5 stars review

Verified Purchase

Great engineering

We’ve been using the range for over a year and love it. The only negative we have is the griddle between the burners. It works great but sometimes gets in the way of larger pans. Good thing you made it re-movable.

Review from lg.com

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Nov 26, 2023

KyraG

5 out of 5 stars review

Verified Purchase

Beautiful Work Horse Gas Range!

[This review was collected as part of a promotion.] I bought this a few months ago and I love it. the design and functionality couldn't be better. I highly recommend this to anyone looking for a new gas range/oven combo.

Review from lg.com

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