The Customer Service staff was excellent! I needed to replace the original frame (stopped working and was out of warranty), and Ebony the rep I spoke with was understanding and proposed an excellent solution, which I wanted to do. I was leaving town for an extended time and she said she would “hold” the offer until I returned, going out of her way to help me in this situation. Upon returning, I contacted her and not only did she help me make the purchase (at a discount), but transferred the many pictures I had on the old frame. I love the Aura frame, especially that others are also able to add pictures to it, one of the many features of the Aura. It’s so enjoyable to glance over or sit and watch as pictures, taken long ago or currently, appear. I cannot recommend the Aura Frame highly enough nor convey what a pleasure it is to own. Five stars to the frame and another five stars to the people who work there!

I first got it for my husband as a father's day gift. He puts it on his office desk and he's been loving it. I then got it for my mother and mother-in-law for this coming Christmas as I know they will both enjoy seeing updated pictures of the grandkids daily! I can't wait for them to enjoy the frames.

[This review was collected as part of a promotion.] I have the frame working in my kitchen/dining area. It brightens every day, comes on when I come down for breakfast, flashes through a large part of my life, reminds me of the best of it, and wonderfully replaces the hard copy old photos that I had set all over the house in pre-Aura days. The only problem is that I find it sometimes hypnotizing. I have it set for random display and I am fascinated to watch different parts of my life slip into each other every fifteen seconds. A lovely gift for me that really feels to improving my quality of life in deep old age.

We bought a frame for our dining room after seeing how nice it was at a friend's house, and it has been lovely. The frame is attractive and high-quality. I like the the brightness automatically adjusts, and it turns off if the room is dark. You can customize everything from the order of the photos to the length of time each is shown to the volume of the videos. It's quick and easy to add photos from the app (unlimited storage!), and you can even "Like" photos while they are showing on the frame, which then shows up on the app as well. It is a really great way for us to get to see lots fun pictures and videos and relive great memories without having to put all of them in their own frames or sit there scrolling through photos on a device.

Very easy set up, with quick & easy links for my family to share their pics; There is a simple adjustment for aligning pictures; but! the scrolling stalls for several minutes on videos, and there isn't an option for styling the swipes like other frames offer

My experience was wonderful! Efficient, easy to order, easy to use, and such a blessing! I bought this for myself & my grown children, near & far. Everyone said, "best gift ever"! But I am so thrilled to daily see kids, grandkids & family memories past & present daily on my frame. It brings such joy & a connection. Love it! Get it for your Moms!

My family uses 2 Aura frames, one for each set of grandparents. It’s a very helpful tool for my grandma with dementia as we can upload reminders here or there for medications, appointments, birthdays, etc. My other grandma just gets lonely so the frame makes her feel more connected seeing new photos added weekly.

This is the second aura frame and my family, but the first one I purchased. I wish I had read the instructions on set up first. Thankfully I was able to walk My mom threw it for my grandparents when she gave it to them for me. Now they love it.

A friend has this frame and when I saw it, I fell in love with it! Simple to load pics from my phone on the app. I just redid my kitchen and have it on my counter.

I bought this for my father years ago. Then ended up buying it for my grandmother, ourselves, and my grown son last year. Here I am buying two more frames for more family members. They make the best gifts!