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Customer reviews for Aura 10" Carver Digital Photo Frame for
Aura 10" Carver Digital Photo Frame
4.9 out of 5 stars
stars983 ratings983 reviews
  1. 5 stars95% (930)
  2. 4 stars3% (33)
  3. 3 stars1% (10)
  4. 2 stars1% (8)
  5. 1 star0% (2)
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Showing 161-170 of 983 reviews
Sep 21, 2023
JefreC
5 out of 5 stars review

Best Gift ever

Probably the best gift to receive or share. Truly connects families much better than social media ever could. Family and friends come over and are glued to it like it’s watching TV…. Everyone loves it. For anyone reading this...Don’t try knockoffs, get this one.

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
Nov 8, 2022
MerikaT
5 out of 5 stars review

We love our Aura frame

We love the ease of uploading pictures. My grandkids sit and watch it for hours and are so excited when they see pictures of themselves pop up. I just ordered one for my mother who is moving into an apartment and doesn't have as much room for all her framed family pictures. This way family members from across the country can contribute for her "viewing pleasure"

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
May 8, 2023
SindyM
4 out of 5 stars review

Great Customer Service

Overall, I do recommend this product! I love my frame and the ways in which you can personalize your own slideshows. I also love that when you buy one as a gift, they let you pre-load pictures to it so that when the person receives it and plugs it in, they'll already see photos! The app, however, seems to crash a lot. I contacted customer support due to the fact that my over 500 photos are set to "shuffle" every 2 minutes. I was only seeing a handful of photos. After giving them the serial numbers to both my Aura frames, they were able to do something that actually helped them shuffle better. So far, all seems to be working better, except the app. It still crashes.

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
Sep 16, 2023
GordonF
5 out of 5 stars review

Good Customer Service

This is a review of my customer service experience, not the frame itself. It was overall a positive experience, but there is a good news/bad news element. First the bad. My original Aura frame from about 5 years ago just stopped working. That's not a long time for modern electronics. But I guess Aura acknowledges that to some degree and they make it easy to buy a replacement. Reminds me of how Keurig would do the same with their coffee makers back in the day. I emailed customer support and described the symptoms (it wouldn't turn on) and the troubleshooting I had already done. They informed me that it's out of warranty so I'd have to pay for the repair. Or I could get 40% off a new one. I chose option B of course. When the frame arrived I email support with the serial number and they moved all my pics from the old frame to the new. I was happy with the fast responses throughout the process and the professionalism of the service rep.

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
Feb 23, 2023
sharona
5 out of 5 stars review

great way to enjoy your family

My family loves these frames! We each have a frame and send pictures to each other. I gave are very easy to set up and It only takes a few minutes and you'll be sending pictures and enjoying your new frame. I highly recommend this frame to everyone that wants to laugh and enjoy the day. Just go out and buy one and enjoy it

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
May 20, 2023
HenryY
5 out of 5 stars review

More Than I Expected

I bought the Aura frame for my wife for Mother’s Day. My wife loves it and I couldn’t be happier with the ease of setup and, unexpectedly, how much our family loves to share pics, especially recent pics of your grandkids at all of their activities. The Aura frame is a five start gift and made me a five start gift giver. Thanks Aura!

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
Mar 14, 2023
PeggyF
5 out of 5 stars review

Suggestions

I love my aura! It calms me down and gives me an endorphin boost. There’s 3 things I wish it did. And I apologize in advance if it does these things and I’m just technically challenged. 1. I wish it told you that the pic you’re adding is a duplicate so you knew not to add it. 2. I wish you could send pics from my aura to my sister’s auras because we’d enjoy many of the same photos. 3. I really wish there was a way to show my aura on a big screen. When my 50th anniversary comes up or my funeral 😬😉 I’d love to save my kids work and just hook my aura up to a video screen. It’s all my favorite family and friend pics. It would honor the guests I think.

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
May 17, 2023
DavidR
5 out of 5 stars review

Very Happy!

My wife and her siblings bought an Aura frame for their mother this past Christmas. My wife and I placed the order and configured the frame as a gift. We invited the other siblings and their families to create accounts so everyone could easily add pictures from the Aura app. It was quite intuitive, and the app made it very easy to accomplish! My mother-in-law is thrilled with the Aura frame and loves seeing up to date pictures of kids and grandkids! At the same time as we were ordering the gift, and unbeknownst to us, our own kids were ordering one to surprise us with for Christmas! Needless to say, we were thrilled. Now we have experienced the Aura electronic frame from both the side of the gift giver, and also the gift receiver! We enjoy seeing the pictures every day and seeing what the rest of our family is up to through their pictures. We are so happy with this product; I just ordered another one for my own mother and today is her first day of getting to enjoy it! I am sure it will be a big hit!

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
Dec 5, 2023
LeighALundefined
5 out of 5 stars review

Awesome frame

Great customer service. Great frames. The quality of the picture are superb. I have bought 5 frames for gifts after my daughters purchased us one for us. My sister in law bought a frame and best friends have after viewing ours. You will LOVE Aura Frames.

Review from auraframes
Helpful?5G1BAG7U84GG16039955097
Mar 3, 2023
JoAJ
5 out of 5 stars review

Carver frame

I love this frame. My children got me another one for a present. I ended up taking it back and buying this one. The only thing that I’m disappointed in is that I had asked for a discount. Now you’re talking about giving me a discount. Why didn’t I get that on the first one?

Review from auraframes
Helpful?5G1BAG7U84GG16039955097