Dear James,<br /><br />We are sorry to hear that you had a negative experience with the Aqua Joe AJFJH50-58-MAX Superlight Fiberjacket Max Garden Hose , 50-Foot. We understand the frustration this may have caused as we take matters very seriously and want to make sure you are happy. Our Aqua Joe AJFJH50-58-MAX Superlight Fiberjacket Max Garden Hose , 50-Foot includes a 2 year manufacturer&#39;s warranty and we are happy to replace it with a new hose. Please contact our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Amanda,<br />We sincerely apologize for the inconvenience caused by the AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Nancy,<br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very<br />seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind<br />each product we manufacture. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Eric,<br /><br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Karen,<br />We sincerely apologize for the inconvenience caused by the Aqua Joe AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Jennifer,<br />We sincerely apologize for the inconvenience caused by the AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Dear Linda,<br />We are sorry to hear about your negative experience with the Aqua Joe AJFJH50-58-MAX hose. We take customer satisfaction very seriously and we apologize for any inconvenience caused. If you would like to discuss this issue further or explore potential solutions, please do not hesitate to reach out to us at &#43;1-866-766-9563 from 9:00 AM to 8:00 PM EST on weekdays and 9:00 AM to 5:00 PM on weekends. You can also send us an email at help&#64;snowjoe.com. Have a nice day!

Dear Ronny,<br />Thank you for taking the time to leave a review of the Aqua Joe AJFJH50-58-MAX garden hose. We are sorry to hear that you have had a negative experience with this product.<br /><br />We take customer feedback very seriously and are committed to providing high-quality products that meet the needs of our customers. We understand that you are disappointed with the hose cracking after only a week of use. This is not the experience we want our customers to have.<br />At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe