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Customer reviews for Aqua Joe 50' Superlight Fiberjacket Garden Hose, 5/8 Diameter for
Aqua Joe 50' Superlight Fiberjacket Garden Hose, 5/8 Diameter
3.2 out of 5 stars
stars607 ratings552 reviews
  1. 5 stars45% (271)
  2. 4 stars9% (54)
  3. 3 stars4% (26)
  4. 2 stars6% (34)
  5. 1 star37% (222)

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Showing 21-30 of 552 reviews
Sep 28, 2020
Cifenn
5 out of 5 stars review

Verified Purchase

It is very good design and very light weight. It especially important for longer hose Light weight is needed However I think I need to handle them carefully to avoid bruises the hose to avoid potential leaking. If it is enhanced with scratch or bend proof , this hose will be super star. I will buy this no other, I use so many hoses just this summer, thus is the best one

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Jul 17, 2023
josie
1 out of 5 stars review

Verified Purchase

Junk!!!

Well I purchased the hose and hooked it up. I turned the water on and the ENTIRE seam on the hose leaked. Some areas worse than others but from one end of the hose to the other. I would give it no stars at all but I do not have that option. Don't spend your money on junk!

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Josie,<br />We sincerely apologize for the inconvenience caused by the Aqua Joe AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Sep 2, 2020
Rebecca
5 out of 5 stars review

Verified Purchase

BEST HOSE I HAVE EVER OWNED!

So far so GREAT! I have a bad back and I can pick up this entire 50-ft hose and carry it anywhere without the pulling, dragging and straining of a regular hose. And it un-kinks itself too! I don't know why anyone would ever go back to buying a "regular" hose. I have only had it a few weeks so hopefully it is also long lasting, but time will tell. The only caution I would give is if you are using it for something that you need a large volume of water with a really strong jet stream, see if there is one with a larger hose diameter. The hose is smaller in diameter than all my other hoses, but still works perfectly for watering plants, washing the car, etc.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
May 24, 2023
Charlie
5 out of 5 stars review

Verified Purchase

Glad I bought it when I did.

I have a detail business at my home and I also do a lot of yard stuff plus keep my carport driveway rinsed off daily. This has to be the best hose I’ve ever had and I’ve had a bunch of styles and brands and nothing I’ve had to date beats this hose. It’s like having a small version of a fire hose very durable.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Aug 12, 2023
Karen
1 out of 5 stars review

Verified Purchase

Garbage is when it ends up

DO NOT buy these. I was so excited and loved the first few weeks! Was so careful with them. And of course they both burst in the middle. I never left water on and sprayed most water out. Just so frustrating and wast of Money. I have others that lasted for years before breaking. Believe me this is a sad product/ they should be ashamed of the lack of quality

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Karen,<br />I&#39;m sorry to hear that you had a bad experience with the Aqua Joe AJFJH50-58-MAX garden hose. I understand that you were disappointed with the quality of the hose, especially after it burst in the middle after only a few weeks of use. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do our best to make sure you are satisfied 100%. <br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Feb 25, 2023
Velva
5 out of 5 stars review

Verified Purchase

Love it. Used it summer and winter.

Hey, y'all! I leave my hoses out all the time, Winter and Summer. At least once a year, I am the numb-nuts that will leave my hoses out AND on the ground and then have to dig them out of the snow and thaw them. this year I realized it at 9:30 at night in a nasty snow storm. Soooooo... wanted to let y'all know. I bought this hose this summer. Wasn't sure how it'd work, how it'd hold up, or if I'd like it. I wish I had bought 10 of them! It's SUPER light, super heavy-duty, very rugged aaaaaannd it DOES NOT HOLD WATER! Therefore, IT DOES NOT FREEZE!! So if you're look for a lightweight, heavy-duty super great hose. Get this one!

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Oct 2, 2023
anonymous
1 out of 5 stars review

Verified Purchase

Make another choice.

I bought two hoses, one popped within a couple of uses. I contacted the company and after some back and forth, I received a new hose. But, they are very picky about how the hose is used. So, unless you are gentle with hoses (LOL) don't chose this one.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Walmart Customer, <br /> <br />Thank you for taking the time to provide us with your feedback regarding your experience with our Aqua Joe AJFJH50-58-MAX Superlight Fiberjacket Max Garden Hose. We apologize for any inconvenience caused by the hose that popped within a couple of uses. We are glad to hear that our customer care team was able to assist you with a replacement hose. <br /> <br />We understand your concerns regarding the usage instructions. Our aim is to ensure that our products are used correctly to maximize their lifespan and performance. However, we appreciate your feedback and will review our usage instructions to see if we can make them more user-friendly. <br /> <br />Thank you again for choosing our product, and we hope to serve you again in the future. <br /> <br />Best Regards, <br />Snow Joe &#43; Sun Joe Customer Care

Apr 11, 2023
Colby
1 out of 5 stars review

Verified Purchase

Waste of money.

This was the biggest waste of money. I bought 3 because of the length needed to get from point A to point B to water 18 horses. The hose was horrible. It worked for a week then it sprung 3 leaks in all 3 hoses. One in the connector part, two in the middle of the hoses. And no we don’t beat them up. They don’t get driven over or left out or dragged over rough ground. Just awful. I’m so upset about spending the money on this, times are extremely tough. This made it so much worse. Now we need 250 feet of hose AGAIN.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Colby,<br />I&#39;m sorry to hear that you had a bad experience with the AJFJ50-58-MAX hoses you purchased. We understand that it must have been frustrating for you, especially since you purchased 3 of them. We take customer feedback seriously, and we apologize for any inconvenience caused. It&#39;s possible that the hoses were defective, or perhaps there was an issue with the installation or usage. Either way, we would like to help resolve this issue for you. Please call us at &#43;1-866-766-9563 on weekdays from 9:00 AM to 8:00 PM EST and on weekends from 9:00 AM to 5:00 PM.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Jun 14, 2022
AFussell
1 out of 5 stars review

Verified Purchase

Don’t waste your Money!

I purchased 4 of these very expensive hoses.. 2-100ft, 1-50ft and 1-25ft this Spring. I was initially very pleased.. these hoses rarely kink and are very lightweight! However, they do not last. 2 of the 4 have already busted and spew water through the mesh making the water pressure stream to weak to use. The first one to do this was in the trash within the first 2 weeks after purchase! I thought it had something to do with turning the water on while still wrapped in my hose holder.. but the second one busted today while stretched out and in use! I am super disappointed because wrestling a water hose is the absolute worst!

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Walmart Customer,<br /><br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Jul 29, 2023
JAMES
2 out of 5 stars review

Verified Purchase

hose failure

the hose works pretty well as far as no kinks and ease of use. in fact in bought the 50' hose because of my like of a 25' hose i got 6 wks ago. however i noticed this morning the 25' hose has a long split and upon inspection appears to have deteriorated quite severely - i'd guess due to the Florida summer sun. clearly i cannot recommend the hoses unless they be stored away from the direct sunlight. they are a bit more expensive as well so all things considered not a good product for me.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear James,<br />We sincerely apologize for the inconvenience caused by the Aqua Joe AJFJH50-58-MAX hose you purchased. We take our product quality seriously and would like to make things right for you. Please contact our customer service team at 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). with your order details and a description of the problem you experienced, so we can assist you with a resolution.<br /><br />Thank you for bringing this to our attention.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe