Skip to Main Content
Sams Club
Sams Club
Customer reviews for Aqua Joe 50' Superlight Fiberjacket Garden Hose, 5/8 Diameter for
Aqua Joe 50' Superlight Fiberjacket Garden Hose, 5/8 Diameter
Back to item details
3.2 out of 5 stars
stars607 ratings552 reviews
  1. 5 stars45% (271)
  2. 4 stars9% (54)
  3. 3 stars4% (26)
  4. 2 stars6% (34)
  5. 1 star37% (222)

Member photos

Sort by |
Showing 91-100 of 552 reviews
Dec 18, 2022
ignacio
1 out of 5 stars review

Verified Purchase

Waste of money

Just after 3 weeks of use a hose star leaking for no reason , use this hose once a week to clean my RV, worse investment so far for me in 2022

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Valued Customer,<br /><br />So sorry to hear that you&#39;re having an issue with our product. We take each matter very seriously and want to make sure you are happy. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through Friday from 8am-8pm EST, Saturday and Sunday from 8am-8pm EST). We promise to do our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Mar 3, 2023
WalmartCustomer
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] So far the product is good, although I’ve only used it for a couple of days.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Aug 15, 2023
carley
1 out of 5 stars review

Verified Purchase

Cheap

The hose lasted a month before it burst open and now has a terrible leak. I’ve had to throw it away.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Carley,<br />We understand your frustration and disappointment that the hose didn&#39;t meet your expectations, and we would like to apologize for any inconvenience caused.<br /><br />We take all feedback seriously and are currently reviewing the manufacturing process to identify any areas that need improvement. We stand behind our products and would like to offer you a replacement hose at no cost.<br /><br />Please feel free to reach out to our customer service team with your order details. Our toll-free number is 866-766-9563 (Monday through Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). And we will be happy to assist you. <br /><br />Once again, thank you for bringing this to our attention. We hope to have the opportunity to serve you better in the future<br /><br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Oct 5, 2020
Donna
2 out of 5 stars review

Verified Purchase

kinks

When no water is in the hose it kinks up as you try to move it, also gets in knots. I would not recommend this hose.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Jul 4, 2023
William
5 out of 5 stars review

Verified Purchase

Good everyday hose

Durable and easy to use once you get it unwound. Not as small as the collapsible hoses but more durable.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Jul 31, 2023
savannah
1 out of 5 stars review

Verified Purchase

We had the hose for 2 weeks and it broke water was leaking out the sides, and the hose wouldn’t spray.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Savannah,<br />Thank you for taking the time to provide feedback on your recent purchase of the Aqua Joe AJFJH50-58-MAX. We apologize for any inconvenience caused by the difficulties you experienced with the product. At Snow Joe &#43; Sun Joe we stand behind each product we manufacture. Our toll-free number is 866-766-9563 (Monday through<br />Friday from 9am-8pm EST, Saturday and Sunday from 9am-5pm EST). We promise to do<br />our best to make sure you are satisfied 100%.<br />Thanks<br />Customer Service Team<br />Snow Joe &#43; Sun Joe

Oct 30, 2023
sharon
5 out of 5 stars review

Verified Purchase

I like this brand of hose

I always defer to this brand of hose because they don't kink and meet my gardening, outdoor cleaning needs. Hold up well.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Jun 20, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

MAX is the better option

Would highly recommend the MAX version over the PRO. It's super lightweight and easy get around the yard with it.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
Sep 25, 2022
a1b2dsfs
1 out of 5 stars review

Verified Purchase

Cheap hose

It started leaking in few days. Plastic is very cheap. Once connected to tap, it is very hard to remove as plastic connector broke.

Review from Walmart.ca
Helpful?3CTNH6SNFIDS15990571873
Aug 6, 2023
Neal
1 out of 5 stars review

Verified Purchase

Disappointedly defective.

Defective product. We bought two over a three month period, and both developed leaks. Walmart gladly refunded us at customer service desk.

Review from walmart.com
Helpful?3CTNH6SNFIDS15990571873
reply from Snow Joe + Sun Joe

Dear Walmart Customer, I&#39;m sorry to hear about the inconvenience you experienced with your Aqua Joe AJFJH50-58-MAX Superlight Fiberjacket Max Garden Hose. We understand the frustration of having a leaking hose that does not meet your expectations for your garden use. I&#39;m glad that Walmart was able to refund you for the defective hose. Your feedback will also help us improve our products and provide a better experience for all our customers. Thank you for bringing this matter to our attention, and we look forward to assisting you further. Best Regards, Snow Joe &#43; Sun Joe Customer Care