Customer reviews for SAMSUNG 75” Class U8000F Series 4K Crystal UHD Smart TV forMember photos
Great interface/design, but light blooming is baad
[This review was collected as part of a promotion.] I wanted this TV to be great. And it has great aspects, such as the UI, and response, the thinness of it, and the small wire and how it looks on a wall. However, the brightness is absolutely terrible, and the bloominig/bright spots on the screen are absolutely horrible, and this is after I exchanged for a new panel. It makes watching dark scenes impossible.
Hi jg8045, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000FD TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
Picture is great, but . . .
I love the picture and the price on this TV, but overall, it has several faults. The "smart" menu system on this TV SUCKS, and the remote is worthless. This is the sixth Samsung TV that I've owned, but it may be my last. The remote that comes with the TV is worthless. I've already replaced the remote that came with the TV through customer service, because it was dead on arrival. No problem, except it took over two weeks for the replacement to arrive. The replacement works most of the time, but I've found that one of the old non-smart remotes I have from a previous Samsung TV works much better than the new smart one. I also downloaded the Samsung TV app for my phone, and I've found it works better than either remote. The second major problem I have is the menu system on the TV. I have the TV hooked up to an antenna in my office, and it takes about six clicks and several minutes, yes, minutes, to navigate to the over-the-air channel I want when I initially turn the TV on in the morning. This is ridiculous. It usually takes at least three attempts through the menu to get the channel to play on the TV. The last problem is in trying to add apps. I've added the Xfinity Stream app three times, but it does not appear on the list of possible "channels" to navigate to. There are at least ten different choices of "channels", two or possibly three that I will use, but Xfinity does not appear. It does appear in the APP section if I search for it. Overall, the TV works great. I'll be replacing our main large screen TV in the Family Room in the near future, but I'm really not sure if I'll get another Samsung or change to a different brand. My son purchased a 65 inch LG that has a menu system that is efficient and works and the picture is amazing. Of course it was about $500 more than this TV. But price should not have anything to do with functionality.
OrygunDuck, Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000FD TV model to view or download the available guides. The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides. Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you’d like more assistance, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Specialist
Fantastic Picture
I upgraded from a 50” Seiki TV that I received for Christmas a number of years ago. It had the worst sound quality, and I could never get a bright enough picture. With this years Christmas money and purchased a 65” Samsung. The picture quality is amazing, but the sound is not as good as I expected. The primary reason I am giving a 4 star is what I went through to connect my Bose Soundbar. Samsung is one of the companies who has opted to eliminate the Optical connection for an HDMI eArc only connection, and my older Bose soundbar, which sounds awesome, and I have no reason to replace it, does not have an HDMI connection. After trial & error, I found the correct adapter
Great picture and value
[This review was collected as part of a promotion.] We have had the 75" version of this TV since September so far I am pleased with the picture. The colors lights and darks are vibrant and the contrast is amazing. The Smart features are just what we would expect from Samsung. Having Samsung products in the house complement the Smart things eco system. Only 2 small issues keep me from giving a 5 star review. First the speakers are not great so to truly match the picture and have an immersive experience I had to pick up a Samsung soundbar with the wireless woofer. The second issue is the Samsung TV plus app is very buggy, the intro sound is way too loud and half the time the live TV guide does not load properly. Overall the experience has been positive on this TV.
sync issues
[This review was collected as part of a promotion.] I called customer service to have them assist me to sync my Amazon Firestick. After several tries they couldn't get it to work either. They also assisted me to sync my surround sound. The remote would turn the surround sound on but wouldn't adjust the volume. I took the TV back to the store and bought a LG works great no issues.
Hi, We are sorry to hear about the issues you experienced that resulted in a return. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website. ~ Samsung Advisor
BEST BANG for your buck!
[This review was collected as part of a promotion.] Hands down the best deal if your on a budget and want a quality picture & brand! The picture is surprisingly bright and the dark tones show up bolder than expected. Not sure you can find anything else on the market that can compete. I would absolutely purchase this tv again.
Awesome accessibility
[This review was collected as part of a promotion.] I absolutely love this TV. The Apps, the quick connection to the wifi for steaming the Samsung TV network which is awesome. The vibrant color is fantastic. Its great to attach your Xbox in which it recognizes it automatically and creates the Xbox apo for easy access. Love the curved screen.it give more viewing area. You can also use the smart things app in your phone to create a remote control, very accessible and simple. All in all a fantastic product.
Versatility Without Compromise
[This review was collected as part of a promotion.] and versatile television.When evaluating a screen I look at , several key factors contribute to the overall visual experience. Brightness levels are crucial for comfortable viewing in various lighting conditions. The resolution determines the sharpness and detail of the images displayed. Contrast ratios significantly impact the depth and vibrancy of colors, differentiating between the darkest blacks and brightest whites. Furthermore, the refresh rate dictates how smoothly motion appears on screen, which is especially important for fast-paced content. Finally, viewing angles affect how consistent the image quality remains when observed from different perspectives. Considering these elements together provides a comprehensive understanding of a display's performance.am thoroughly impressed with the user-friendliness of this television. Its intuitive interface makes navigation and operation remarkably straightforward. Furthermore, the seamless connectivity to a wide range of devices is a significant advantage. It truly integrates well with my existing technology ecosystem. I have found that having one in every room enhances the overall home entertainment experience. The ability to effortlessly connect to various platforms simplifies media consumption. This t.v has certainly met and exceeded my expectations!!
Hi Capricornu8, Thank you for your feedback. If there's anything we can do to assist you, please do not hesitate to reach out to us. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website. ~ Samsung Advisor
Greatest brand of TV on the market
[This review was collected as part of a promotion.] Samsung TVs are always the best in this by far has been no exception. From its intense contrast great resolution and gorgeous color pop I could never go any other way. It will always be Samsung and always will be
Best features on television I've ever seen
[This review was collected as part of a promotion.] I love this television pollution is excellent it automatically changes the brightness for the lights in the room contrast but for the movies Home Videos the viewing is wonderful . the resolution on this television even the cheesiest movies look great the refresh rate it's a slow with the remote but it does everything well and better than the previous versions of the televisions I own . I have five Samsung televisions and this is the best of purchased so far .









