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Customer ratings & reviews for
Häagen-Dazs Vanilla Ice Cream (64 oz.)
4.3 out of 5 stars
stars1,121 ratings1,121 reviews
  1. 5 stars75% (838)
  2. 4 stars8% (86)
  3. 3 stars4% (41)
  4. 2 stars5% (52)
  5. 1 star9% (104)
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Showing 1,051-1,060 of 1,121 reviews
Sep 22, 2020
pateczp
1 out of 5 stars review

Too sweet unfortunately. Used to Love this brand.

Too sweet. Seems like someone is equating "delicious" with "lots of sugar". You can't taste the cream with this much sugar. The vanilla bean used to have a more smokey/earthy. After taste feels like sugar syrup :(

Review from icecream.com
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reply from Häagen-Dazs® Brand Ambassador

We're sorry to hear that the Vanilla Ice Cream had a syrup, too sweet taste. We'd like to know more about your experience, so we'll email you shortly.

Feb 23, 2021
Marathonwoman
2 out of 5 stars review

Who Took the Cream Out of Your Ice Cream?

Recent pints I've purchased have the thin, unappealing texture of ice MILK. You are no longer the premium brand I remember, and you've lost me as a customer.

Review from icecream.com
Helpful?0VQ0R01O8FT715973960018
reply from Häagen-Dazs® Brand Ambassador

Hi, we're sorry to hear the Vanilla Ice Cream had an icy milk taste and unappealing texture. We'd like to know more about your experience to prevent it from happening again. Please keep an eye out for an email from us.

Jan 17, 2017
Lindy
5 out of 5 stars review

Smooth elegance

I absolutely love, love the Vanilla ice cream. It hits my palate like silk and oh so yummy! I love the fact that its made with ingredients you recognize!!! ... Plus its simply made with only five ingredients.

Review from icecream.com
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Jan 7, 2022
Lin.
2 out of 5 stars review

Very disappointed

Because it is so expensive, I buy it for special treats. I was leery of the new packaging. So excited to have Hagen-Daz and was sooo disappointed. Tasted like any other cheap vanilla ice cream.

Review from icecream.com
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reply from Häagen-Dazs® Brand Ambassador

We're sorry to hear you were dissapointed in our Vanilla Ice Cream. Please, keep an eye out for an email from us, as we'd like to learn more about your experience.

Apr 27, 2019
Scotty
1 out of 5 stars review

Improve product or fail market comeback

Not the same product...you know it and so does your customers..I hate to say it but the Häagen-Dazs brand will lose its market standing..unless you make quality your main objective..

Review from icecream.com
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Dec 6, 2020
JKM1
1 out of 5 stars review

I miss the high quality version

I want to add myself as another disappointed former fan. HD was the best vailla -- rich, creamy... It tastes like cheap, icy ice cream now. I won't purchase it again, as I tried it multiple times, thinking it might have been my freezer, etc.

Review from icecream.com
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reply from Häagen-Dazs® Brand Ambassador

We're sorry to hear you have not been enjoying our Vanilla Ice Cream. Please, keep an eye out for an email from us, as we'd like to learn more about your experience.

Jun 25, 2017
becky
3 out of 5 stars review

it does seem less dense :(

The ice cream does seem less dense than it was for years. I live in an area where other premium ice creams are available, so at least i have other options.

Review from icecream.com
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May 24, 2017
Mamalat
2 out of 5 stars review

DISAPPOINTED

As I sat in watching my favorite TV, I popped open the vanilla ice cream only to be puzzled that something was amiss. It was too sweet, not as creamy and flavorful as I remembered it to be. disappointed.

Review from icecream.com
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reply from Haagen-Dazs

We're sorry to hear that this carton was too sweet and not as creamy or flavorful as you remembered it to be. We'd like to speak with you in greater detail about your experience. Look for one of our Brand Ambassadors to reach out via email.

Jun 17, 2019
Dockandy
1 out of 5 stars review

New vanilla recipe

Bought two to three boxes of vanilla almond each week. No longer will I buy anymore. The new recipe is icier , with after taste. Probably t save costs but you will lose sales.

Review from icecream.com
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reply from Haagen-Dazs Brand Ambassador

Thank you for your contact. We are sorry that you are having an issue with the product having an icy taste as well as an aftertaste. We do stand behind our products and we would like to obtain more details. You will be receiving an email from us shortly.

Feb 17, 2019
Joana617
1 out of 5 stars review

Going Down hill

The new recipe is gross. Can't believe the price is the same and ingredients cut down. Permanent freezer burn consistency. Even the color is different. Big lossses to come due to changes.

Review from icecream.com
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reply from Haagen-Dazs Brand Ambassador

We're sorry your ice cream was freezer burned. Expect an email from us shortly!