We are so happy to hear your new MVEL2125X is outperforming your old microwave and giving you all the features you need, MeBE! Delivering great performance and overall value is exactly what we strive for, and we're delighted to know it's been a great addition to your kitchen. We also appreciate your honest feedback regarding the pull-out over-the-range fan's steam suction. For the best ventilation performance, we recommend ensuring the mesh filters underneath are clean and securely clicked into place. Feedback like yours helps us continue improving the experience for all our customers. If you ever have questions about your microwave or need additional assistance, our LG CareQ team is always happy to help at 1-888-542-2623 or via https://www.lg.com/ca_en/support/contact-us/. Thank you for being part of the LG family, and we hope you continue enjoying your new microwave for years to come!

Hello. Thank you for taking the time to share your feedback regarding your LG Over-the-Range Microwave MVEL2125X. We recognize your experience with the control panel visibility and audio settings for your unit. To help optimize visibility and panel operation, ensure the control lockout feature is not accidentally engaged by holding the STOP/CLEAR button for 3 seconds, and keep the glass surface clean using a soft microfiber cloth to prevent residual touch delays. We want to help ensure your kitchen setup operates smoothly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James