Customer reviews for LG 48" Class C5 Series OLED evo AI Smart TV forJust what I wanted
[This review was collected as part of a promotion.] This is the 2nd LG OLED I've purchased. They really have the best picture quality out of all high end televisions. I use this to play on my PS5 too and the response times really are faster than a non OLED tv.
Hello, Jeremy. Thank you for sharing your thoughts about your LG OLED TV. We’re delighted to hear that this is your 2nd LG OLED and that you feel LG TVs really have the best picture quality out of all high end televisions. It’s wonderful to know you also find the response times really are faster than a non OLED tv when you use it to play on your PS5. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Brilliant TV
[This review was collected as part of a promotion.] If you are looking for the ultimate centerpiece for your home theater, the LG OLED77C5PUA is effectively the "gold standard" TV of 2025. Succeeding the wildly popular C4, the C5 doesn’t reinvent the wheel—it polishes it to a blinding shine. I have spent two weeks with the 77-inch C5, throwing everything from 4K Blu-rays to high-frame-rate PC games at it. Here is why this TV is an absolute beast. 1. Picture Quality: Intelligence Meets Intensity The headline feature this year is the new α9 AI Processor Gen8. LG talks a lot about "AI" in their marketing, but this year you can actually see it working. Brightness: While the C5 doesn't have the Micro Lens Array (MLA) tech reserved for the pricier G5, it is noticeably brighter than last year's C4. The "Brightness Booster" tech pushes highlights—explosions, streetlights, stars—with an intensity that makes HDR content pop off the screen. SDR Performance: This is the sleeper hit feature. The C5 takes standard content (like older TV shows or 1080p streams) and revitalizes it. The upscaling is cleaner, sharper, and brighter without looking artificial. Color & Contrast: You get the infinite contrast OLED is famous for. Blacks are inky and perfect. Colors are rich but natural. 2. Gaming: The Best Just Got Better If you are a gamer, stop looking. You have found your TV. The 77-inch canvas is immersive enough to replace a multi-monitor setup. 144Hz Refresh Rate: PC gamers can push frame rates up to 144Hz for buttery smooth motion. VRR & ALLM: With full support for NVIDIA G-Sync and AMD FreeSync Premium, screen tearing is nonexistent. Game Optimizer: The dashboard puts critical settings (black stabilizer, genre presets) one click away. Input lag is virtually undetectable. 3. Design & Usability The "C" series aesthetic remains undefeated. The panel is razor-thin—thinner than your smartphone—and the 77-inch model sits on a sturdy, premium stand (though it begs to be wall-mounted). webOS 25: The new operating system is snappier than ever. The "AI Concierge" actually learns what you like rather than just pushing random ads. Navigating between Netflix, GeForce Now, and HDMI inputs feels instant. 4. The "Wow" Factor There is something visceral about a 77-inch OLED. It fills your peripheral vision. Watching Dune: Part Two or playing Cyberpunk 2077 on this screen isn't just "watching TV"—it’s an event. The sheer scale combined with the pixel-perfect contrast creates a 3D-like depth that LED TVs still can't quite replicate. Any Downsides? Sound: The built-in 2.2 channel audio is surprisingly decent with clear dialogue, but if you are spending this much on a visual masterpiece, do yourself a favor and buy a Dolby Atmos soundbar. The TV deserves it. Glass Reflection: Like all glossy OLEDs, you’ll want to control the lighting in your room. It handles reflections better than the C3 or C4, but direct sunlight is still the enemy. Final Thoughts The LG OLED77C5PUA is a triumph.[1] It sits in that perfect sweet spot: significantly better than entry-level OLEDs, but much more affordable than the flagship G5 Gallery Series. If you want a TV that will make your jaw drop every time you turn it on for the next 5 years, this is the one. Pros: Stunning HDR brightness and contrast Class-leading gaming features (144Hz, 0.1ms response)[1] New Alpha 9 Gen 8 processor makes everything look 4K[2] Gorgeous, ultra-thin design[3]
Hello, Satya. Thank you for sharing such a detailed and passionate review. We’re thrilled to hear that your LG OLED77C5PUA has delivered jaw-dropping picture quality, smooth gaming performance, and a sleek design that truly elevates your home theater experience. It’s wonderful to know the Brightness Booster, and immersive 77-inch panel have impressed you across movies, sports, and gaming alike! We also appreciate your honest notes about the built-in audio and reflections in bright rooms—feedback like this helps us continue to improve. Overall, it’s fantastic to hear the C5 has hit that sweet spot for you between performance and value. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great TV with excellent video quality
[This review was collected as part of a promotion.] The LG OLED77C5PUA is a masterpiece of modern television design. The visual quality alone feels like stepping into another world—deep, inky blacks, flawless contrast, and incredibly vibrant colors that make every scene pop. Movies look cinematic, sports feel lifelike with silky motion, and gaming is a whole new level of immersive thanks to near-instant response times and support for high refresh rates. Sound quality is surprisingly rich for a slim panel, though pairing it with a soundbar or home theater setup really brings out its full potential. The ultra-thin frame and minimalist stand make it a stunning centerpiece for a living room, whether wall-mounted or on a console. Overall, the LG OLED77C5PUA is one of those rare tech products that completely delivers on its promise. It’s a premium, future-ready display that transforms everyday viewing into a cinematic experience.
Hi. Thank you for sharing your thoughts about your LG TV. We’re thrilled to hear how much you’re enjoying the LG OLED77C5PUA and that it’s delivering such a cinematic experience with deep blacks, flawless contrast, and vibrant colors. It’s wonderful to know movies, sports, and gaming all feel so immersive, and that the design and sound quality have made it a true centerpiece in your living room. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Incredible picture
[This review was collected as part of a promotion.] Picked this TV because it had to best picture in store. But I had no idea how great the picture was until we hung the TV on the wall here at home. The picture on this tv is unbelievable. I had no idea what I was in store for. Words can not describe the beauty of picture quality and the magic remote make things even better. If you are considering a new tv then think no further. You won’t be disappointed.
Hello. Thank you for sharing your wonderful review of your LG TV! We’re thrilled to hear that the picture quality has exceeded your expectations once you set it up at home, and that the Magic Remote has made the experience even better. It’s great to know the TV has truly impressed you and become such a source of enjoyment. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Excellent display. Menu, remote need improvement
[This review was collected as part of a promotion.] Display on content is breathtaking in clarity, vivid colors.Contrast was, of course, excellent due to the OLED screen. Of course, this is when watching the appropriate media. (I was watching an UHD disk of a movie). Out of the box, menu was really cluttered with apps I didn't need (not subscribed to most) and unwanted ads. I deleted the unused apps to de-clutter. Remote is nice with a point-at-screen-and-click feature. However, the precision of the pointing is a tad off. You get used to it. My package came with an LG soundbar which worked with the LG TV remote, which is a huge plus and allows me to put away the soundbar's remote. Overall, I'm very happy with my purchase
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are delighted to hear about the breathtaking clarity, vivid colors, and excellent contrast of the OLED65C5PUA display. We understand that you are very happy with your purchase, especially the stunning picture quality when watching UHD media. We also understand your feedback regarding the initial clutter of the menu with unnecessary apps and ads, as well as the need for improvement in the pointing precision of the remote control. Your detailed feedback on the software interface and remote functionality is very important to us, and we appreciate you noting the huge plus of the LG soundbar working seamlessly with the TV remote. We assure you that we are committed to continually improving the user experience, including both the physical accessories and the software interface. https://www.lg.com/us/tvs/lg-oled65c5pua-oled-4k-tv For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Huge upgrade
[This review was collected as part of a promotion.] I recently upgraded from a 65” c2 to the 77” c5. I was just thinking about the increase in size but did not realize how impressive the picture would be. That is saying a lot because I didn’t think it could get much better than the c2, but watching anything is like a new experience. So crisp and detailed, truly is eye candy! Most popular streamers are there by default and you can add many more with no trouble.
Hello. Thank you for sharing your thoughts about your LG TV. We’re so glad to hear that upgrading from the 65” C2 to the 77” C5 has exceeded your expectations, delivering such crisp, detailed picture quality that makes everything feel like a brand-new experience. It’s wonderful to know you’re enjoying the ease of access to popular streamers and the ability to add even more with no trouble. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Great picture, perfect brightness, & awesome sound
[This review was collected as part of a promotion.] This tv is an excellent add on to my living room, the picture quality is great, the resolution is perfect, the speed is awesome and the contrast even from the edge of my room is great. The connectivity is easy and the refresh rate between the apps is also nice. Overall I like the product.
Hello, Anusha. Thank you for sharing your review of your LG TV. We’re delighted to hear that the great picture quality, perfect resolution, fast performance, and strong contrast from any angle have made this LG TV an excellent addition to your living room. It’s wonderful to know that the easy connectivity and smooth refresh rate between apps have added to your overall enjoyment. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Amazing picture and great for gaming
[This review was collected as part of a promotion.] I bought this TV after having an older LG product for 10+ years, and I am blown away by how good it looks. Picture quality is great, especially when gaming. Incredibly thin so it looks great on the TV stand.
Hi, Lawrence. Thank you for sharing your wonderful review about your LG TV. We’re thrilled to hear that the stunning picture quality, excellent gaming performance, and incredibly thin design have made this TV such a great upgrade after 10+ years with your previous LG product. It’s fantastic to know it looks amazing on your TV stand and delivers the experience you were hoping for. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Terrible remote, no setting to fix
The remote is genuinely terrible. It constantly activates a very ugly and cumbersome pointer. I thought upon setting up the TV that I could easily go into settings and disable it, but no, I discover that it is a permanent built in feature that cannot be disabled. I do further research and find that this has been a problem for years, with people begging for another option and LG ignoring them. For a premium OLED TV, that is honestly unacceptable, the TV should be easy to use out of the box and not feel like it is actively fighting against you as you try to navigate content and settings. It may be a solvable issue using third party hardware, but due to the fact that the TV is very annoying and difficult to use without additional purchases and doesn’t give a tiny toggle in the settings to disable “magic pointer” forever (while loading up the TV with bloat and software that the user will never want to use, such as an AI chatbot), I am not able to give this TV higher than one star. Hopefully, if enough people speak out, LG will listen and the TV will be usable out of the box.
Hello, Jadon. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the Magic Remote pointer functionality and the usability concerns you’ve raised. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this remote pointer usability issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Everything I could have asked for
[This review was collected as part of a promotion.] Purchased the 77' C5 LG OLED for my home. It is the best television i have owned. It has great color, great sound. The AI features help so anyone can get a good picture and sound without having to calibrate. It has enough hdmi ports to allow you you to be able to add a number of devices.
Hello there, thank you for sharing your review of the LG OLED77C5PUA. It’s great to hear this TV has delivered the color, sound, and AI features you were looking for, along with the flexibility of multiple HDMI ports. For any further assistance, feel free to DM us at @LGUSSupport. – LG Digital Care Team ^Rich