Customer reviews for LG 48" Class C5 Series OLED evo AI Smart TV forLG OLED C5 Stunning Picture with Great Sound
[This review was collected as part of a promotion.] The screen quality on the 83-inch LG OLED C5 is outstanding. OLED truly shines here—deep blacks, excellent contrast, and rich, accurate colors. Dolby Vision content looks especially impressive. Shows like Stranger Things look incredible, with dark scenes retaining detail while highlights really pop. I already own a 77-inch LG OLED C3, so this comparison comes from real-world use. Even though the size difference between 77 inches and 83 inches doesn’t seem large on paper, it is very noticeable in practice. Installed in a dedicated media room, the 83-inch screen feels significantly more immersive and delivers a true home-theater experience. Another pleasant surprise is the sound quality. For a TV, it’s much better than expected—clear dialogue, decent bass, and a fuller soundstage compared to most flat-panel TVs. It’s good enough that you don’t immediately feel the need for a soundbar. The new webOS UI feels smooth, modern, and responsive. Navigation is intuitive, apps load quickly, and the overall experience feels polished. Overall, the LG OLED C5 is an excellent upgrade, especially if you’re coming from a 77-inch OLED. Exceptional picture quality, surprisingly strong built-in audio, and a refined user experience make it a fantastic choice for a media room.
Hi, Abhi. Thanks for sharing your experience with your LG TV—what an awesome deep dive! Love hearing how the 83" OLED C5 is delivering that true home‑theater feel with its stunning picture, rich colors, and those beautifully detailed dark scenes. It’s great that the jump from 77" to 83" made such a noticeable impact in your media room. And we’re thrilled the sound quality and smooth new webOS UI are exceeding expectations too. Sounds like the upgrade hit all the right notes. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Excellent display. Menu, remote need improvement
[This review was collected as part of a promotion.] Display on content is breathtaking in clarity, vivid colors.Contrast was, of course, excellent due to the OLED screen. Of course, this is when watching the appropriate media. (I was watching an UHD disk of a movie). Out of the box, menu was really cluttered with apps I didn't need (not subscribed to most) and unwanted ads. I deleted the unused apps to de-clutter. Remote is nice with a point-at-screen-and-click feature. However, the precision of the pointing is a tad off. You get used to it. My package came with an LG soundbar which worked with the LG TV remote, which is a huge plus and allows me to put away the soundbar's remote. Overall, I'm very happy with my purchase
Hello there. Thank you for sharing your experience with us. We understand your inquiry and are delighted to hear about the breathtaking clarity, vivid colors, and excellent contrast of the OLED65C5PUA display. We understand that you are very happy with your purchase, especially the stunning picture quality when watching UHD media. We also understand your feedback regarding the initial clutter of the menu with unnecessary apps and ads, as well as the need for improvement in the pointing precision of the remote control. Your detailed feedback on the software interface and remote functionality is very important to us, and we appreciate you noting the huge plus of the LG soundbar working seamlessly with the TV remote. We assure you that we are committed to continually improving the user experience, including both the physical accessories and the software interface. https://www.lg.com/us/tvs/lg-oled65c5pua-oled-4k-tv For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^LG Digital care team -Renzo
Great Image and Sound Quality
[This review was collected as part of a promotion.] I’ve been really impressed with my LG C5. Even with light coming in from a nearby window, the picture still looks great, bright and clear, and barely affected by the ambient light. Sound quality is solid too; playing music through the TV is crisp and enjoyable. I love the convenience of AirPlay. Being able to cast straight from my devices without needing an HDMI cable (though HDMI works perfectly as well) makes everything easier. All my streaming services connect with no issues, and navigating between apps is smooth. The TV itself looks incredibly sleek despite being around 60 pounds. The design is thin and modern, and I love the remote’s pointer feature. Typing through my phone using the LG ThinQ app is a huge plus and makes setup and searches much faster. Overall, very satisfied with my purchase.
Hi, Brian. Thank you for sharing your thoughts about your LG C5 TV. We’re delighted to hear that you are really impressed with your TV! We are happy the convenience features like AirPlay and the LG ThinQ app are making your experience easier and that you are very satisfied with your purchase. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
just over 1 year and panel issues
[This review was collected as part of a promotion.] just over the 1-year warranty and a black line streaking across the whole screen
Hi, Chesca. We appreciate you sharing your feedback regarding your LG OLED77C5PUA TV. We recognize your experience with the vertical line appearing across your display screen. To help resolve this visual anomaly, we recommend performing a Pixel Cleanse or Pixel Refresher cycle through your TV’s OLED panel care settings to refresh the pixels on your screen. You can find detailed steps to troubleshoot display anomalies by visiting https://www.lg.com/us/support/help-library/lg-tv-lines-spots-dots-on-screen--20154768377272?srsltid=AfmBOopSiKn7RAKypyalof9iRQgEO-tgOQZ294hXe3XJ9DsFzV33RCDx. We want to help ensure your home entertainment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Audio is terriblr
[This review was collected as part of a promotion.] Audio is not good! Optical Input Cable little door broke off and now the cable won’t stay locked in. Sound has breaks during music and videos. Very disappointed.
Hi. Thank you for sharing what’s happening with your LG TV. We understand how important consistent audio and a secure optical connection are, and we appreciate you pointing out the issue with the optical port door and the sound breaks you’re hearing during music and videos. We want to help you get the best performance from your unit. To allow us to properly investigate the details of your specific product model and to see how we can assist with your audio and optical input issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for guidance on optical audio troubleshooting: https://www.lg.com/us/support/help-library/lg-tv-audio-problems--1388777718317OLT ^James
Buffering
Very pleased with this tv overall, but very irritated by the excessive buffering after a few hours of streaming. I have to unplug the tv for 1-2 hours to let it reset.
Hello. We appreciate you sharing your experience with your LG OLED55C5PUA TV, and we want you to feel confident that we’re here to support you. It’s great to hear you’re enjoying the overall performance. Power‑cycling can help temporarily, but reviewing your network connection, checking for app updates, and ensuring the TV’s software is current can help keep streaming smooth for longer periods. Our guide walks through steps that can improve playback stability and reduce lag: https://www.lg.com/us/support/help-library/tv-video-lag--20150774974899 If you’d like us to take a closer look at your setup or explore next steps together, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care ^James
We are unable to control the volume. It’s a lot louder on different channels and we have to turn it up to 90 to hear some channels. We would like some instructions o; how to work the tv
Hi, Charles. Thanks for letting us know what’s happening with your LG TV. We appreciate the details about the volume levels changing between channels and how high you need to raise it just to hear certain programs. We want to take a closer look at your specific LG model so we can determine the best way to assist and review the options available for your situation. To allow us to properly investigate the details of your specific product model and to see how we can assist with your sound‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-volume-fluctuations--20154720349404 ^James
LG OLED65C5AUA
Thumb wheel on the remote control failed two times in six months. Both replacement remote controls took 7-10 days, no remote no TV. I would not buy this LG OLED65C5AUA again.
Hi. Thank you for sharing your experience with your LG OLED65C5AUA TV. We understand how important it is for the remote to perform reliably, and we appreciate you pointing out the repeated thumb‑wheel issue. We want to make sure your LG OLED TV is working the way you expect, and your feedback about the replacement wait time is helpful for us to review. To allow us to properly investigate the details of your specific product model and to see how we can assist with your remote control issue, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on your LG TV Remote: https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809OLT ^James
The actually
[This review was collected as part of a promotion.] I like this TV because the brand is so good ‘ and the picture is hd ‘ I will recommend to everyone this tv ‘ I like so much ‘ I look very beautiful and they like at cinema
Hi, Yonairi! We’re thrilled to hear how much you’re enjoying your LG TV. It’s wonderful knowing the HD picture, beautiful design, and cinema‑like experience are all hitting the mark for you. Your recommendation means a lot, and it’s great hearing the brand continues to impress you! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com Thanks for choosing LG! #LifesGood ^James.
easy and beautiful picture
[This review was collected as part of a promotion.] easy setup. beautiful picture . We are really enjoying the TV so far
Hi there, Chipper! Thanks for the awesome review. Glad to hear the setup was smooth and that the picture is hitting the mark. If you ever need a hand down the road, @LGUSSupport is always here to help. #LifesGood ❤️