Hey there! It’s disappointing when a 2-year-old appliance faces challenges like this. While service calls can feel costly, our team can provide support to assess the situation. Please send us a private message on social media @LGUSSupport to explore potential solutions, including troubleshooting steps and repair options. We're here to help get your range back to working order! ^ Diego

Hey there! It's great to see how much you've been enjoying your LG range, especially during the holiday season. We know with so many features available, like air frying, it's hard to know which feature to use, but it can be made easier by connecting your range with the ThinQ app (https://www.lg.com/us/lg-thinq). This way, you can see more features that are available and prepare your range all from your phone. Our doors are always open on social media at @LGUSSupport if you ever need anything! *Josh

Hey there! Your safety is always a priority for us whenever you use your LG range, and we want to make sure that you're fully taken care of. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about your previous conversation with support, and we'll be ready to help! *Josh

We’re so glad to hear you’re enjoying your new oven! 🔥 The quick-heating range top is just one of the many ways we’re here to make your cooking experience faster and more efficient. We’re excited for you to explore all the incredible features—it’s only going to get better from here! 🍳 Thanks for choosing LG to elevate your kitchen! ^Anthony

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hey there! Sounds like your new gas range is doing an amazing job! Gotta love that quick boil time and those helpful oven reminders—enjoy your cooking! 🔥😊 ^ Diego

Dear customer, Thank you for bringing this to our attention. We are saddened to hear that you've had inconsistent experience with our product. Your safety is our priority and we take quality control very seriously, and we would like to investigate this further. Please contact us directly at 1-888-542-2623 so we can discuss your experience and find a solution.