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Customer reviews for SAMSUNG 50" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 50" Class U8000F Series 4K Crystal UHD Smart TV
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4.6 out of 5 stars
stars
1,450 ratings1,398 reviews
  1. 5 stars74% (1,077)
  2. 4 stars15% (218)
  3. 3 stars5% (76)
  4. 2 stars3% (44)
  5. 1 star2% (35)

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Showing 761-770 of 1,398 reviews
Feb 17, 2026
Randy
2 out of 5 stars review

Bad audio

[This review was collected as part of a promotion.] Tv is great... but audio is very not good by any means.. it keeps going out. And you have to unplug the TV and plug it back.. or factory reset it 50 times a day

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
reply from Samsung Advisor

Hi Randy, We're sorry to hear about the audio issues you are experiencing. To best assist you, please contact us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Mar 23, 2026
Boss
5 out of 5 stars review

Awesome speed and features

[This review was collected as part of a promotion.] Really love the quality and refresh rate, everything looks great and little to no pixelation while gaming

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Feb 6, 2026
MrsWard
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Im overjoyed with the picture quality and the sound is amazing. The resolution and contrast is also top tier

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Feb 28, 2026
Frustrated
3 out of 5 stars review

Difficult Set Up

[This review was collected as part of a promotion.] Difficult to maneuver channels. Can't figure out how to slow the TV to operate outside of Samsung channels with Wi-Fi connections. It's a mess to operate if you do not have cable and using antenna.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
reply from Samsung Advisor

Hi Frustrated, We're sorry you are experiencing issues. To best assist you, please contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website. ~ Samsung Advisor

Mar 23, 2026
MoneyMont123
5 out of 5 stars review

4.7 out of 5

[This review was collected as part of a promotion.] Almost a 5 in my book except it's not voice control with Alexa. That was what I was told when I bought it but it's not. Everything else is a 5+.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jan 21, 2026
Inteloptimist
3 out of 5 stars review

I want to like this TV

Sound goes loud without warning. Tried all online recommendations and still happens. I know OLED is newer technology so some older viewings could look different, but seems like it happens with a lot of new programs too.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
reply from Samsung Advisor

Hi Inteloptimist, Thank you for sharing your experience with volume fluctuations on your Samsung U8000FD TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps. Please try the following adjustments to help stabilize your TV's audio: 1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps. 2. Change Sound Mode. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.) 3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio. 4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now If the issue persists after these steps, please don’t hesitate to reach Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor

Mar 23, 2026
Ratscat
5 out of 5 stars review

Excellent picture quality

[This review was collected as part of a promotion.] Great product I would recommend it to anyone seeking a great television for sport and movie viewing

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Feb 17, 2026
Jaldn
5 out of 5 stars review

Great Experience

[This review was collected as part of a promotion.] This tv is great quality! Movie nights with the family does not get any better when watching on a Samsung Tv.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Feb 17, 2026
Angellow
5 out of 5 stars review

Beautiful TV

[This review was collected as part of a promotion.] It's a great TV. I really like the panel quality, the screen resolution, and how clearly every detail stands out. I use it to watch my favorite shows and to play games. 🎮📺

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Mar 1, 2026
Anonymous
5 out of 5 stars review

Love Samsung

[This review was collected as part of a promotion.] absolutely love my Samsung TV Best Picture and sound ever when viewing it's like the scene is in the living room with us

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247