Customer reviews for SAMSUNG 50" Class U8000F Series 4K Crystal UHD Smart TV forMember photos
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Awesome accessibility
[This review was collected as part of a promotion.] I absolutely love this TV. The Apps, the quick connection to the wifi for steaming the Samsung TV network which is awesome. The vibrant color is fantastic. Its great to attach your Xbox in which it recognizes it automatically and creates the Xbox apo for easy access. Love the curved screen.it give more viewing area. You can also use the smart things app in your phone to create a remote control, very accessible and simple. All in all a fantastic product.
Amazing all around!
[This review was collected as part of a promotion.] The tv amazing, I love the color is provides and the brightness! The refresh rate and resolution is perfect for my video games. My movie viewing experience as also been elevated! The size of the tv, colors, and contrast makes watching movies so much better.
TV has issues connecting to network
[This review was collected as part of a promotion.] I've had this TV for one month. Three times it has not been able to connect to my network so I have had to (per instructions) unplug my at&t fiber box & TV for a minute each & then plug them both back in for the TV to connect. Doing one or the other wouldn't do the trick, I had to do them both together. This was in no way do to my at&t. Returning this TV.
Hi Purrr, Thank you for your feedback. Please ensure your TV is running the latest Firmware, version 1132.0. Go to Settings> Support> Software Update. If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV: 1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File. 2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files. 3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them. 4. Connect the USB drive containing the software upgrade into a USB port on your device. 5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted. Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website. ~ Samsung Advisor
Only samsung tv
[This review was collected as part of a promotion.] love my Samsung TV great resolution the picture is just right . the brightness level can be seen easily Sunshine's in or not . contrast perfectly and can be adjusted Matic or manually . you can refresh your TV and it'd be perfect but the viewing is and I wouldn't have any other TV besides the Samsung the best pictures
Love The Web /Internet Feature
[This review was collected as part of a promotion.] the on TV the contrast is beautiful and to refresh the menu is tomorrow the biggest tea I love my TV is the biggest TV I've is the bomb ever had in my whole life I love Samsung I love all of the features I cannot live without it on my phone or my TV connects and and all of that good stuff thank you so much Samsung I appreciate it I have the remote control is a blast but I like about to put us through I like about the TV about to put us through I like about the TV I like how it's big you see everything very very good Netflix is the bomb on that television what else do I like about TV see oh one thing I don't like oh one thing I don't like a timer there's no timer on the television turn it off at night that's about it is good the refreshing button is good the resolution is good and the viewing is good and the brightness is good
Some issues I've found
[This review was collected as part of a promotion.] I like the tv, however it is difficult to set the tv's start up channel. I finally got it so I don't have to use 2 remotes to get to regular stations. I have Comcast remote & tv remote. Another issue is that every once in a 5, when I turn the tv on, there is no sound. It's a pain to get the tv remote and toggle through the options to get the sound back on. Outside of those flaws, the tv is ok.
Hi Evie, Thank you for your review and for sharing your experience with your U8000F TV. If you’re not hearing any sound, whether using TV speakers or an external audio device, here are several steps that can help get things working again. 1. Start with Basic Checks • Make sure the TV isn’t muted and the volume is turned up. • If using an external audio device, ensure it’s powered on, set to the correct source, and the volume is turned up there as well. • Unplug your TV for 30 seconds, then plug it back in and power it on. 2. HDMI ARC / eARC Connection • Use a certified High-Speed HDMI cable with Ethernet. Connect it to the HDMI eARC ports on both the TV and the soundbar/receiver. • Enable these settings: o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On • Check the digital audio format: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format o If you're not sure what your connected device supports, set it to Auto. 4. Bluetooth Audio Connection • Pair your Bluetooth device: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List • If your Bluetooth device doesn’t appear or won’t connect, move it closer to the TV, ensure it’s in pairing mode, and select Scan. • If paired but no sound, unpair the device and try reconnecting. 5. Wi-Fi / Wireless Speakers • Confirm the speakers and the TV are on the same Wi-Fi network. Use: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup • Reboot both the TV and the Wi-Fi speakers, and check your router for connection strength. 6. Other Helpful Tips • Run a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test • Update TV firmware to rule out compatibility issues: Settings > Support > Software Update > Update Now • If using a cable box or external streaming device, double-check that the device’s audio output settings are set to HDMI or the appropriate output. If you still don’t hear sound after following these steps, please don’t hesitate to reach out so we can assist further. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor
4k is awesome
[This review was collected as part of a promotion.] 4k as a wonderful picture! The blacks are excellent , and the colors are vibrantly bright! The remote controls, doesnt have numbers etc on it, I find that a bit distracting when having to user on board keys to enter numbers! No refresh issues! All in all a very good tv for the money!
Class crystal
[This review was collected as part of a promotion.] my class Crystal TV is absolutely one of a class crystal clear worth the purchase and absolutely worth the experience. I wouldn't trade it for any other TV been with this brand for years now not one complaint. the brightness is amazing and the contrast is Pitch Perfect . amazing for viewing movies resolution doesn't go down and this tv does not need to continuously refresh unlike other brands
Great tv!
[This review was collected as part of a promotion.] This TV gets a bad rap, and I have no clue why. The picture resolution, color, and brightness are beautiful. It's easy to access all my apps to watch things. The picture contrast on all live events is amazing, and it works really fast with my Wi-Fi. The only thing that is bad about it is the standard TV remote it comes with. You have to point it directly at the eye on the bottom left of the TV to get it to work. But we have other remotes that work better and have no issues with, so it's refreshing to know I can use other remotes. That's my only qualm, I guess, is the remote, but that's an easy fix.
Great interface/design, but light blooming is baad
[This review was collected as part of a promotion.] I wanted this TV to be great. And it has great aspects, such as the UI, and response, the thinness of it, and the small wire and how it looks on a wall. However, the brightness is absolutely terrible, and the bloominig/bright spots on the screen are absolutely horrible, and this is after I exchanged for a new panel. It makes watching dark scenes impossible.
Hi jg8045, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000FD TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor