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Customer reviews for SAMSUNG 50" Class U8000F Series 4K Crystal UHD Smart TV for
SAMSUNG 50" Class U8000F Series 4K Crystal UHD Smart TV
4.5 out of 5 stars
stars
1,732 ratings1,680 reviews
  1. 5 stars73% (1,261)
  2. 4 stars15% (261)
  3. 3 stars6% (104)
  4. 2 stars3% (51)
  5. 1 star3% (55)

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Showing 171-180 of 1,680 reviews
Jun 20, 2026
Reviewer name: Rich
2 out of 5 stars
2 out of 5 stars review

Meh

[This review was collected as part of a promotion.] Picture is good. Sound is terrible, and speakers are already distorting! Additionally, for no apparent reason, the TV will abruptly just turn off (an no, the timer isn't set). I've tried a hard reset and everything else to no avail

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
reply from Samsung Advisor

Hi Rich, We’re sorry to hear your U8000F TV is turning off on its own. Please try the following troubleshooting steps which may help resolve the issue: 1. Unplug the TV from the wall outlet or surge protector for at least 30 seconds. 2. Inspect the power cord for any visible damage. If damaged, the cord may need to be replaced. 3. Plug the TV directly into a wall outlet, bypassing any power strip or surge protector for now. 4. If the TV remains on long enough, try updating the TV’s software: Home > left directional key > Settings > Support > Software Update > Update Now. Note: If your TV powers off during the update, it could result in damage, so only proceed if the TV is stable. Next, check the TV’s Power and Energy Saving settings to ensure no timers or auto-off features are enabled: • Sleep Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer • Auto Power Off and Off Timer: Settings > All Settings > General & Privacy > Power and Energy Saving > Auto Power Off/Off Timer Also, if you have devices connected via HDMI, check if Anynet+ (HDMI-CEC) is enabled, as this can allow external devices to control the TV and may cause it to turn off: Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = Off If your TV continues to power off unexpectedly, please call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor

Jul 8, 2026
Reviewer name: Hgrace
5 out of 5 stars
5 out of 5 stars review

Amazing view

[This review was collected as part of a promotion.] The home screen layout is super easy to navigate, especially for my grandmother. The picture is very clear and vivid. It almost looks like we are actually on set with the actors. The sound is exceptional! I dont have to set the volume over 20 because at its low volume level it is loud enough!

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jul 5, 2026
Reviewer name: Woodworker
3 out of 5 stars
3 out of 5 stars review

Great resolution, but complex navigation

[This review was collected as part of a promotion.] The Tv is brilliant, and loaded with features, so many in fact, as a retired IBM Service Engineer, it got so cumbersome to navigate, I finally had to switch to the relative simplicity of Roku. Now I can get to the apps in a couple of steps and life is good.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jul 6, 2026
Reviewer name: Shark
2 out of 5 stars
2 out of 5 stars review

Slow processor

[This review was collected as part of a promotion.] Picture is fine, the processor is very slow and buffers way too much. I have conducted speed tests close to the tv and it receives excellent speeds. It's as if the tv is running 100 programs in the background.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jun 20, 2026
Reviewer name: Ricc
4 out of 5 stars
4 out of 5 stars review

Nice TV but not without issues

[This review was collected as part of a promotion.] Well packaged. Easy set up. Clear picture and sound. 2 weeks in, all apps stopped working. A YouTube search told me to fix any Samsung issues try doing a reboot by holding the power button down. That worked thankfully. Hoping the issue does not repeat. App responsiveness is slow.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jun 7, 2026
Reviewer name: 10 Samsungs
4 out of 5 stars
4 out of 5 stars review

Picture very good. Remote is just fair.

[This review was collected as part of a promotion.] Appears to be have very good resolution and color. In large family room and comfortable to view screen from about 15 feet. Remote overall good but moving icon to the menu bar appears to be impossible. Older Samsung TV remotes more functional.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jun 15, 2026
Reviewer name: Happy
1 out of 5 stars
1 out of 5 stars review

I hate this TV. It's horrible.

[This review was collected as part of a promotion.] I hate this TV. I hate it. I hate it. I hate it. It always freezes it locks my cable box so it won't change channels. I have to turn off the TV and the cable box regardless of what I was watching lose everything I was watching. I hate it I hate it. I hate it.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
reply from Samsung Advisor

Hi Happy, We appreciate you sharing the issues you’re experiencing when connecting your U8000F TV to your cable box. To ensure everything is set up correctly, we recommend using the Connection Guide, which provides step-by-step instructions for connecting external devices. Navigate to: Home > left directional key > Connected Devices > Connection Guide Also, please double-check that your cable box is powered on and that the HDMI cable is securely connected. To change input sources, go to: Connected Devices > Sources You can also run HDMI Troubleshooting, which checks the connection between your TV, HDMI cable, and external device. This takes approximately 2 minutes and can be found under: Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting Finally, please ensure that the broadcast signal or network your cable box is connected to is functioning properly. If you continue to experience issues, don’t hesitate to reach out to Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 5, 2026
Reviewer name: TheBoz
4 out of 5 stars
4 out of 5 stars review

I have to reboot the tv

[This review was collected as part of a promotion.] There are times when I have to reboot the tv (unplug from power for 15 seconds) because youtube tv won't load at all. This does not happen on other tv's in the home, only this Samsung. Otherwise, the picture and sound is great.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jul 20, 2026
Reviewer name: Christie123
1 out of 5 stars
1 out of 5 stars review

The Home Screen is a nightmare

[This review was collected as part of a promotion.] I upgraded from a very old Samsung TV because our old one was glitchy/slow to respond to commands from the remote. Unfortunately, our new Samsung TV is even more glitchy, and now confusing as well. It's difficult to navigate, and the screen is way too busy. I'm a 30 year old engineer, and I still find myself confused with this TV months after purchasing it. Additionally, guests don't like using it either.

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247
Jun 1, 2026
Reviewer name: Skynard
4 out of 5 stars
4 out of 5 stars review

Pauses by itself

[This review was collected as part of a promotion.] Had trouble with tv pausing by itself. Sometimes it would run 30 seconds and sometimes for a few hrs. Tried removing batteries out of remote for two minutes and that seemed to fix problem so far. Other than that the pictures great sounds are good. I would give it a five except for the pausing

Review from Samsung US
Helpful?0U87HKRK7K5R15580452247