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Customer reviews for Philips Sonicare DiamondClean Power Toothbrush, Pink and White, 2 pk. for
Philips Sonicare DiamondClean Power Toothbrush, Pink and White, 2 pk.
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Showing 1-7 of 7 reviews
Jun 15, 2025
Suzanne
5 out of 5 stars review

Happy with my purchase

I needed to replace an old sonicare used by myself and my husband that was no longer working well. I think it had been dropped and the pin where the brush head snaps into was loose and was no longer effective. I debated on buying the more expensive model or basic model. I was not sure which one to buy but when I saw the diamond clean 9000 pack with two handles I pulled the trigger. Very happy with my purchase. I wasn't sure if I would use the app but for now I am. It pretty basix but helps me be accountable to more than brushing. I wanted to improve my dental care. I have been using the gum care setting with the A3 brush. I like the longer time to brush. I do use the app for the timing to switch to different sectiions. The app also has a tracker for flossing, tongue brushing and mouth rinsing. Its only been 5 days but I can feel the difference. I dont know how long I will stick to the app but I like using it so far. I would recommend this product.

Helpful?6BZNDJ3T2PQE15579053553
Jun 25, 2024
Mik271
5 out of 5 stars review

Verified Purchase

Diamond Clean! 😁

[This review was collected as part of a promotion.] Such a great upgrade for us! Our older model Sonicare - which has served us for over 10 years - sadly died! So we decided to try these! So thankful we did! Like the option of modifying the speed & mode of brushing!

Review from philips.com
Helpful?6BZNDJ3T2PQE15579053553
Jan 30, 2024
Woo hoo
5 out of 5 stars review

Verified Purchase

The product is amazing

[This review was collected as part of a promotion.] The toothbrush is exceptional and by far the best electric one I’ve ever had. It is very gentle, but yet powerful. It has a lot of cool features and different settings to accommodate your brushing needs.

Review from philips.com
Helpful?6BZNDJ3T2PQE15579053553
Jun 3, 2025
Sparkle33
4 out of 5 stars review

Verified Purchase

Love all the settings.

[This review was collected as part of a promotion.] This toothbrush really gets my teeth clean. Far better than the good Oral B I was using. I have gum recession and wanted to improve my hygiene to control gum disease. Diamond Clean has made the difference. It takes a little practice to hold the brush and get the angle right. And not use any pressure to allow the brush to its job. Very pleased with the results!

Review from philips.com
Helpful?6BZNDJ3T2PQE15579053553
Feb 10, 2025
Cjm1963
3 out of 5 stars review

Verified Purchase

Change the glass charger please!

[This review was collected as part of a promotion.] Definitely love the new Diamond tooth brush and how clean it makes my teeth but absolutely hate the glass charger. It's constantly catching water from the toothbrush into the glass and just looks nasty. Furthermore, it frightens me tha power is near the water base and the possibilities of getting a shock. At least with the previous model, the water dried and while it to could be nasty as well, there is no fear of a shock when dry. The glass also takes up alot of unnecessary room too. So please have your engineers come up with a better changing system. Thanks.

Review from philips.com
Helpful?6BZNDJ3T2PQE15579053553
Mar 27, 2026
ADS
3 out of 5 stars review

Not what we expected…

If you have owned a brush in the past, read the inclusions carefully. No tongue care setting. The app does not show where you have brushed and does not warn about overbrushing. Make sure you fully understand what you are/are NOT getting with this model. There is a reason it's less expensive!

Helpful?6BZNDJ3T2PQE15579053553
Jun 17, 2025
PookiePal
1 out of 5 stars review

Verified Purchase

Not worth the money

[This review was collected as part of a promotion.] I’m not happy with the replacement toothbrush. It’s doing the same thing my original toothbrush was doing. At least, with the original, it took several months to malfunction. This new one gave issues after a few uses. I will be looking for a new toothbrush to replace this 2nd new one. I did love it, prior to its issues! But to spend that much money for it to not work to perfection, isn’t worth it.

Review from philips.com
Helpful?6BZNDJ3T2PQE15579053553
reply from Philips Consumer Care

Hello! Thank you for sharing your feedback about the DiamondClean 9000 sonic toothbrush, and we're sorry to hear about the troubles you've experienced. At Philips, we are committed to delivering high-quality products and customer satisfaction is our top priority. It sounds like you've had consistent issues, and we take such matters seriously. Please reach out to us so we can learn more about the problem and offer a suitable solution. Your experience is important to us, and we strive to ensure you have a product that meets your expectations and performs as intended. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page. Best regards, Philips Consumer Care