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Customer reviews for LG Single Unit Front Load LG WashTower for
LG Single Unit Front Load LG WashTower
4.5 out of 5 stars
stars1,532 ratings1,532 reviews
  1. 5 stars76% (1,166)
  2. 4 stars13% (205)
  3. 3 stars4% (54)
  4. 2 stars2% (25)
  5. 1 star5% (82)
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Showing 951-960 of 1,532 reviews
Oct 26, 2023
99snacks
1 out of 5 stars review

Verified Purchase

Unhappy customer

[This review was collected as part of a promotion.] LG washer and dryer stackable is the worst appliance i ever had. I'm sorry thier warranty is bad also.. .

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
reply from Customer Care

Hi, we realize your experience falls short of our standards and would like to take this opportunity to take a closer look into your issue. Please reach out to us on Facebook or Twitter at the handle @LGUSSupport. If you don't mind, please include your phone number and wash tower information (model and serial numbers) in your private/direct message to us. It would be our pleasure to discuss your warranty and possible repair options. We look forward to working alongside you to make things right! ^Chris

May 6, 2024
Bri4
5 out of 5 stars review

Verified Purchase

Can do all!

[This review was collected as part of a promotion.] I bought these a few weeks ago and they are wonderful. They do a great job and they are beautiful!

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Dec 19, 2023
Jomac44
5 out of 5 stars review

Verified Purchase

Space saving

[This review was collected as part of a promotion.] Bought this approximately one month ago and have been exceptionally happy with it. Easy use, easy to move. with our small size, laundry room, stackable works great giving us more room.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jun 3, 2023
SDMark B
5 out of 5 stars review

Verified Purchase

Very Satisfied!

[This review was collected as part of a promotion.] Have this tower for 1 year now and it's been great. Fits in the wall space, very quiet and does a great job especially on the super speed wash cycle. All the rest of my appliances are now LG.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jul 9, 2021
BigLoads93
4 out of 5 stars review

Verified Purchase

Cool design

[This review was collected as part of a promotion.] In the process of having the dryer hinge replaced. We will see how well it works afterwards. Built my laundry room around this unit.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Sep 23, 2021
Softtune
5 out of 5 stars review

Verified Purchase

Quiet

[This review was collected as part of a promotion.] Very quiet, spins clothes almost dry! Nice toes tell you when wash is done. Purchased this because I needed a washer and it was available. Good choice.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Dec 4, 2025
Sean
1 out of 5 stars review

Can't keep delivery tiimes

I was genuinely excited to finally get my new WashTower, but this entire experience with LG has been incredibly disappointing. They confirmed delivery for December 4, 2025 between 12:30pm and 4:30pm, so I went ahead and booked my condo’s elevators and rearranged my entire day around this appointment. Then… nothing. No updates, no courtesy call—nothing until 4:00pm, when LG finally reached out to say they were running late and asked if they could deliver later. Since that was outside my reserved elevator time, I had to scramble to check with my condo management. They promised to call me back, but they never did. By 5:00pm, I was the one calling them, still hoping the delivery might happen. Instead, I was told—very casually—that they wouldn’t be able to deliver at all. After all the preparation, the time off work, and the inconvenience, I was offered with no reasonable solution. To make things worse, the next available delivery date they offered wasn’t even the next day—it was Saturday. What’s most upsetting is that even after all this, they still couldn’t guarantee that the product would arrive within their delivery window next time. I can’t keep putting huge chunks of my time on hold for a delivery that might not even happen. This experience has been frustrating, exhausting, and honestly really disheartening. I expected better from LG.

Review from lg.com/ca
Helpful?2NM7EFNUWAHK15544555029
reply from LG CareQ

We are truly sorry and disheartened to hear about your frustrating and exhausting delivery experience. The lack of updates, the missed delivery window, and the subsequent inability to provide a guaranteed and timely resolution are unacceptable, especially after you went to the effort of reserving elevators and rearranging your day. We deeply apologize for the disappointment. Please contact us immediately at 1-888-542-2623 so we can escalate this issue and ensure a confirmed and guaranteed delivery schedule.

Aug 25, 2023
meht
5 out of 5 stars review

Verified Purchase

Great Features

[This review was collected as part of a promotion.] Incredible product, smooth, fast and efficient, silent.

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Apr 20, 2022
Montanaron69
5 out of 5 stars review

Verified Purchase

Best tower

[This review was collected as part of a promotion.] This is the best tower on the market for our family

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029
Jun 12, 2021
karinw
5 out of 5 stars review

Verified Purchase

Works very well

[This review was collected as part of a promotion.] Easy to use; Efficient; Looks great; Great fit in our condo

Review from lg.com
Helpful?2NM7EFNUWAHK15544555029