I brought this item for my new home. It looked nice. Not Having to reach or stand up on my tippy toes was also great. However, I had to run the dryer 5 to 6 times and the clothes still was not dry. A employee where I purchased the machine from told me that, "at least 5 other customers also complained about the machine and also returned their machine ". I was advised that it would be no guarantee that I would not have the same problem and I should maybe select another brand which is what I did.

[This review was collected as part of a promotion.] I bought this a few weeks ago to replace a 15 year old unit that was not working well. What a difference! I love the smart features and even the app that lets me select different modes (towels, sportswear, etc.). Saves a lot of water and the best feature is how quiet it is. No more cyclical squeaking.

[This review was collected as part of a promotion.] We've had our washtower for a few months now and have loved using it. It fits perfectly in our small laundry room and yet provides the drum size to do a large load. Programming and use are pretty straightforward. The gentle cycle works well on my sweaters.

[This review was collected as part of a promotion.] I have past experience with stacked front load laundry and this one is very good also with a few minor exceptions. 1. Please add a slow roll at the end of the wash cycle that will dislodge the wet items stuck to the drum walls from a very efficient extraction spin. The laundry must otherwise be pulled free while on hand and knees and wrinkles get set if removal is delayed. A firmware upgrade can accomplish this me thinks. 2. Adding laundry additives such as dry bleach substitutes while using liquid HE detergents has no proper way to be handled. Most say to dump into drum where it falls through with the likelihood of mucking up a pump or other while dissolving. I tried to premix and add to bleach dispenser only to find unused residue mucking up the dispenser. 3. Lastly the unlit indicators could use a little illumination to assist choosing alternate programs or features. Bright ambient room lighting make all but fully illuminated items undecipherable. 4. The dryer Static eliminate feature just spurts water splotches on fabric. Other that that this is a great appliance! Cleaning and fabric handling via cycle sharing between wash & dry is a great feature.

[This review was collected as part of a promotion.] I’ve had several sets of front loaders over the years. Moved again and left my last set behind. Another brand but I liked it. When I saw this all in one tower I was sold. No squeaking when it spins or dries. Quiet operation and it cleans my clothes really well without an agitator to beat the clothes up. I have to add, you must use a good detergent for best results but love my new washer/dryer. Highly recommend!

[This review was collected as part of a promotion.] I had a Bosch set for over 10 years. Decided to look for more energy efficient stackable set. Love how they are and that I can download specialty cycles. Also I get alerts on my phone when the loads are done. I am very happy that I chose LG.

[This review was collected as part of a promotion.] I do love technology. And these washer/dryer combo has it. Unfortunately it took two grown men over 10 minutes to figure out that one needed to press AND HOLD the screen-style buttons to make the washer work. Since that demasculating experience, we have had no issues or problems. I definitely does what it's supposed to do (clean and dry clothes) and does so with some pizzaz.

[This review was collected as part of a promotion.] We bought the LG Tower and washer works great but the dryer has sensors in it and due to the long exhaust piper we get an error when we dry a normal load. Wish they could increase dryer output to get rid of errors We would probably have same error with any new dryer unless we would one without the sensors.

[This review was collected as part of a promotion.] We bought our new WashTower a couple months ago and I LOVE IT! I am 5'3" and have no problem reaching into the top dryer. I can fit everything I could into our old large capacity washer/dryer and it takes up half the space. Love the allergen/sanitize and steam options but my favorite option is the wrinkle care button that keeps fluffing the laundry if I can't get to it as soon as it's done drying. I honestly can not think of one negative thing to say about it. Highly recommend.

[This review was collected as part of a promotion.] I love, love. Love my LG THIN Q Laundry Center! But the reason I cannot give it it 5 stars is that the design team eliminated HOT water from Speed Wash setting! Having had 2 previous side by side LG washers we absolutely loved the Speed Wash setting because for singles or retirees by ourselves - 30 min wash cycle including extra rinses for small loads of lingerie/underwear was indispensable. Had I known they had eliminated this feature, I would have never installed them. I still like them BUT 30 mins as opposed to over 1 full hour for small white loads is impossibly extravagant. We used speed wash for everything but he most likely use was rags and personal hot water items! Though the Laundry Center allows for overriding settings to personalize — THAT FEATURE CANNOT BE OVERRIDDEN VIA WIFI. BAD, BAD DECISION- likely made by an all male design team - certainly one lacking adequate demographics to do it right!