Customer reviews for LG Single Unit Front Load LG WashTower

Customer reviews for LG Single Unit Front Load LG WashTower for

LG Single Unit Front Load LG WashTower

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4.5 out of 5 stars

stars1,532 ratings1,532 reviews

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Feb 21, 2021

Grandpa101

5 out of 5 stars review

Works Great!

[This review was collected as part of a promotion.] We bought this in Nov 2020 and really love how it works! It's quiet and works great!. Love the app features on it. Would recommend this wash tower.

Review from lg.com

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Mar 25, 2025

Eils

2 out of 5 stars review

Washer works erratically. Dryer works fine

I bought this LG washtower February 2024. We didn't install until May 2024. It's worked fine since then but suddenly the washer won't reliably turn on. The dryer works consistently. But something is not right with the washer.

Review from lg.com

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reply from LG Digital Care Team

Hey there. Thank you for your feedback on your LG WashTower! It's great to hear that the dryer is working consistently. To ensure the washer operates smoothly, please check that it's properly plugged in and that the outlet is functioning. Please make sure the door is securely closed, which is essential for operation. A quick reset by unplugging it for a few minutes can also be beneficial. If this persists after these troubleshooting steps, private message us on social media @LGUSSupport with your contact details . We'll be happy to continue finding a solution. ^David

Jun 16, 2024

Cordova10ac

4 out of 5 stars review

Space saver

[This review was collected as part of a promotion.] Bought it 4 months ago and love the unit. Saves so Much space. Only problem I have is occasionally when it spins the right side panel Vibrates very loudly.

Review from lg.com

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Aug 9, 2023

DisappointedByLGWashTower

1 out of 5 stars review

Do not recommend

I was so excited to get this product but 2 years in and the paint is peelng at the dryer opening and the washer is rusting under where you add detergent. Extremely disappointed! Not sure I will every purchase LG again after this experience.

Review from lg.com

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reply from LG Social Media

Hello! To provide more info regarding rust in your washer, we've attached a link below. If the troubleshooting there doesn't help, please be sure to reach out to us with the second link; we'd love to see what's going on! https://www.lg.com/us/support/help-library/rust-scratches-dents--1339010371137 https://www.lg.com/us/support/contact ^Ian

Jan 11, 2025

Kathleen Kenton

1 out of 5 stars review

Awful product.

[This review was collected as part of a promotion.] Product is awful. I have had problems with both washer and dryer washer doesn’t go through full cycle. Blinks U 5 every wash. Clothes do not rinse.

Review from lg.com

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reply from LG Digital Care Team

Hey there Kathleen! Let's look at what's happening with your LG washtower so we can get it back up and running again as soon as possible. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about the error code, and we'll be ready to help! *Josh

May 7, 2022

JoePhX

2 out of 5 stars review

Doesn’t dry, save your money

My wife just purchased and had it installed and it doesn’t work! It won’t dry clothes unless you put it on the highest cycle, then it takes a few cycles and will crap out and give you an n90 or n95 message

Review from lg.com

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reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jun 21, 2021

jayfolks

5 out of 5 stars review

All-in-one

[This review was collected as part of a promotion.] we needed a stacking washer/dryer but wanted the controls in the middle--this laundry center fits the bill!

Review from lg.com

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May 21, 2021

Girlygirl303

1 out of 5 stars review

It winds everything up

Ours winds my clothes up twisted in a cork screw no matter how big the load. I hate it… everything comes out wrinkled . We have tried every setting and every load size. I am so frustrated with this washer and dryer!

Review from lg.com

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reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 12, 2023

Stonejack

5 out of 5 stars review

Very pleased with Washtower

[This review was collected as part of a promotion.] Wonderful features and it operates quietly. The washer offers a variety of cycles. And the dryer offers a steam functiom

Review from lg.com

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reply from social/LG

We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation. We hope to see you again soon! ~Tanisha

Jan 9, 2021

Jeff3346

5 out of 5 stars review

Great product by LG

[This review was collected as part of a promotion.] I bought this in November 2020 and we are very pleased with the product. Runs great, quiet and does a great job

Review from lg.com

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