Customer reviews for LG Single Unit Front Load LG WashTower

Customer reviews for LG Single Unit Front Load LG WashTower for

LG Single Unit Front Load LG WashTower

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4.5 out of 5 stars

stars1,532 ratings1,532 reviews

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Mar 19, 2023

Anonymous

4 out of 5 stars review

Washer/Dryer combo stack

Appliance works fabulous! But setting up and using the app is for an iOS device is nearly impossible. The product instructions are not capable of communicating with Americans apparently. I give the appliance 5 stars and the app a ZERO !

Review from lg.com

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reply from social/lg

We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Dec 14, 2024

InWashington

5 out of 5 stars review

Great product!

[This review was collected as part of a promotion.] I love my new LG washer and dryer unit! Very beautiful, quiet, stable and functional. No complaints at all. Actually I immediately bought another one for my parents.

Review from lg.com

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reply from LG

Hello. Thank you for sharing your thoughts about your LG washer and dryer. We’re delighted to hear how much you’re enjoying its beautiful design, quiet performance, and reliable functionality. It’s especially wonderful to know you were so pleased that you purchased another set for your parents — that means a lot to us. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Dec 9, 2024

Coreen Pike

5 out of 5 stars review

Love the great features

[This review was collected as part of a promotion.] After changing from top loaders back front loaders. I’m in love with the technology, and the ease of using my LG.

Review from lg.com

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reply from LG Digital Care Team

Hi Coreen, we appreciate you sharing your experience with the LG WashTower™ in Black Steel, model WKEX200HBA. It’s great to hear how much you’re enjoying the technology and ease of use after switching back to front‑load. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Jan 30, 2021

Sue79

5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] Time to upgrade home. Started with the Washtower. Couldn't be more pleased! It looks great, easy to use, does a good job.

Review from lg.com

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Feb 7, 2021

Barbgibbons

5 out of 5 stars review

Love it! Fast and efficient!

[This review was collected as part of a promotion.] LG Wash tower is excellent! Love how fast and efficient it is! Great features and sensors that detect exactly what cycle to run.

Review from lg.com

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Feb 14, 2021

Cold in CO

5 out of 5 stars review

Designed well

[This review was collected as part of a promotion.] Compact design yet large capacity. Love the centrally located controls for both washer and dryer. Quiet operation and excellent performance. Very pleased so far.

Review from lg.com

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Jul 19, 2024

Crazyfish

5 out of 5 stars review

Easy to use

[This review was collected as part of a promotion.] Love the look...easy to use...wife and daughter love how it hooked up to the app so now they get notified when laundry is done.

Review from lg.com

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Feb 27, 2024

Tony C895

1 out of 5 stars review

No heat

[This review was collected as part of a promotion.] Has been repaired twice in 2 years and 5 months. Same problem. Dryer stops heating and won't dry. Will never buy another LG product.

Review from lg.com

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reply from LG Digital Care Team

Hi there, thank you for taking the time in leaving us a review on your dryer. We totally understand the importance of having a good working unit such as this one and we'd be more than happy to look into this. While there can be multiple factors as to why this might occur, we strongly recommend that we take another look into this. When you get the chance, send us a private message on social media @LGUSSupport with your contact details, model and serial number. ^Anthony

Mar 8, 2021

SusanJW

3 out of 5 stars review

Service needed after 7 uses

[This review was collected as part of a promotion.] W/d arrived mid feb. 7 loads later it stops mid wash with error code FE. “ turn off water, unplug, call service. Valve is damaged “.

Review from lg.com

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reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane

Feb 2, 2021

Colin90

4 out of 5 stars review

Great unit

[This review was collected as part of a promotion.] We have had this for about a month and love it. The controls all being in the middle really helps my wife who isn’t the tallest. We also enjoy being able to track the cycle status from our devices.

Review from lg.com

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