Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry & Griddle

Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry & Griddle for

Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry & Griddle

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4.5 out of 5 stars

stars1,203 ratings1,203 reviews

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Jan 17, 2022

PhillyC

5 out of 5 stars review

Air Fryer Game Changer

[This review was collected as part of a promotion.] Love the air fryer built into the stove. It’s not loud at all compared to my counter air fryer. In addition, the stove top gets hot really quick and the griddle option is a nice feature as well.

Review from Samsung US

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Jul 4, 2024

Cinkitten

3 out of 5 stars review

Stove top n oven

[This review was collected as part of a promotion.] Stove top could heat up faster. Hard to set timer for anything. Air fryer takes along time to cool after using. The stove top is hard to keep shiny clean .

Review from Samsung US

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reply from Samsung Care

Greetings, We appreciate you sharing your overall experience with your Samsung range. We are here to help. I've included a link below for the steps if the cooktop has a temperature issue. https://www.samsung.com/us/support/troubleshooting/TSG01001944/ Also, here's a link for some tips on how to clean the electric cooktop. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/answer/ANS00060833/ In addition to the links above, please see the model's user manual link below for the steps to set the timer on page 28. https://downloadcenter.samsung.com/content/UM/202405/20240508153523135/01._IB_FULL_NE5000A_NE63A6515SS_EN.pdf We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung range. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147297792, which will help our team pull up your information. ^Rainly

Jun 27, 2022

Sparkle

5 out of 5 stars review

Samsung Smart Range

[This review was collected as part of a promotion.] I bought this range back in December 2021 and I love it! I used the Air Fryer oven to make chicken wings and they were prefect!

Review from Samsung US

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Dec 27, 2023

None

2 out of 5 stars review

None

[This review was collected as part of a promotion.] I bought this Dec 2023 and am finding it cooks fast or not the right temperature. I am burning everything. :[

Review from Samsung US

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reply from Samsung Care

Hello, We understand how it feels to have a range that burns everything. Let us assist. Below is the link containing information to correct the electric range's performance. Browse the guide until the "Cooking elements are too hot" for the troubleshooting steps. Samsung electric and induction cooktop temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01001944/ We have also provided the user manual link. See page 56 for the recommended actions if the oven temperature is too hot. https://downloadcenter.samsung.com/content/UM/202311/20231128160953395/O_01._NE63A6511_AA-02_IB_FULL_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1146688595) to help our team pull up your information when you message us. Thank you. -Angelica

Apr 3, 2023

Notchbak

5 out of 5 stars review

Great features.

[This review was collected as part of a promotion.] We love the built in air fryer. The glass top is relatively easy to keep clean. And the no fingerprint stainless is nice.

Review from Samsung US

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Jul 12, 2024

grlwonder

5 out of 5 stars review

love it

[This review was collected as part of a promotion.] I have my range4for about a year now - the airfry option and the air bake options are the most used oven setting and my family loves those settings. The stove top is easy to keep clean.

Review from Samsung US

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Jan 17, 2023

Happygolucky

5 out of 5 stars review

Love the features and wifi connectivity.

[This review was collected as part of a promotion.] I got this last month and love that I can control it through the wifi connectivity and app that is on my phone. Can start preheat before I get home and it’s ready by the time I arrive.

Review from Samsung US

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Sep 12, 2024

The cookie maker

5 out of 5 stars review

Love the Samsung App

[This review was collected as part of a promotion.] We love our new Samsung electric range. The convection option makes the best chicken wings. The Samsung app is great.

Review from Samsung US

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Jan 17, 2023

Sweet Tea

5 out of 5 stars review

Excellence and Proven Quality

[This review was collected as part of a promotion.] This is one of the best appliances I’ve bough. Easy to clean, the air fry option is great as well. Highly recommend this range.

Review from Samsung US

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Nov 23, 2024

J n N T

3 out of 5 stars review

It's a Samsung.

Have no complaints so far but haven't used it much. However being "smart", it doesn't track energy usage like my other Samsung products. The fridge does, microwave does, our 85"TV does, my washer does. However my gas dryer does not either.

Review from Samsung US

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reply from Samsung Care

Hi There, Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day! -Ricardo