Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range w/ Air Fry & Griddle forMember photos









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Great Value and features.
[This review was collected as part of a promotion.] I've had this stove for about 1 month. Works very well, burners and oven heat quickly and evenly. Air fry feature is a plus.Wi-Fi is also a plus, but I have not used it yet. I bought this stove on sale and is very good stove at this price point. Would definitely recommend.
Stove is excellent
[This review was collected as part of a promotion.] This stove has truly elevated my cooking experience. The sleek design adds a touch of elegance to my kitchen. Its features are intuitive and easy to use, making meal preparation a breeze. I am incredibly happy with the performance and quality. It's a pleasure to use this appliance every day.
New Sleek Design
[This review was collected as part of a promotion.] The smart Samsung electric range is here and I am very impressed. The most impressive to me is the food warmer and the built on air fryer. I could not even imagine the concept of having an air fryer built into the oven. This has helped me reduce one appliance from the countertop. The mess of added wires and the fear of tripping the circuit breaker. The built in app helps the family know when the appliance is power on or off. The dimensions are super accurate. The sleek design leaves very few sharp edges. The color scheme is the crucial look. The knobs are designed with safety in mind. They have a two step to squeeze the button and then twist to turn on the burner. This helps me to prevent accidentally push and twist. The built in select cleaning feature is more refined to clean the oven more thoroughly and quickly. Much better than the previous stove oven I owned.
Great products
[This review was collected as part of a promotion.] I got my new range a few weeks ago. I love having the air fryer feature. I can not clear my counter of the free standing one. I like the smart features also. I also got a refrigerator and dishwasher and love them all.
Samsung Electric Stove
[This review was collected as part of a promotion.] I bought the electric range about 5 months ago and i am happy with it. My only complain is cleaning spills on the glass cook top, cannot get anything off, warm soap and water on a scour does not work. It always leaves a mark. The oven is excellent. I have not tried the air fryer so i have no review. Overall i gave it a 4 star because of the things mentioned above.
Horrible
absolute horrible stove. i just got it yesterday and the stove top is scratched and has marks that arent coming off! i only cooked on it once! i used the proper cleaning products. one day and one use and it’s ruined! i haven’t even paid for it yet. home depot wont take it back because they say its not a defect! it should be. shame on you samsung. i thought that your products we’re supposed to be top notch! it also takes forever to preheat.
Hello Las530, Thank you for bringing this to our attention. We appreciate you letting us know that the stovetop in the Samsung range you got yesterday is scratched and has marks that are not coming off. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. Attached is a link to the product's user manual containing information about maintaining and cleaning your appliance. See pages 43-52. https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf You may also check the video link below for additional information about maintaining the glass cooktop on your Samsung stove. https://www.youtube.com/watch?v=b_dExUhgeus I've included a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA Do not hesitate to reach out via our Support Channels below to speak with a live representative for further assistance. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144470483 -Angelica
I do not recommend
I do not recommend this product. I agree with many of the other 1-star reviews about 1) streaks within the glass door after one use and Samsung service says its not a design flaw; 2) easy scratching on the cook top even though the customer uses proper cleaning tools and lifts pans instead of pushing on the glass top. These happened to us. In addition, the clock light went out just two days after the warranty expired. And the stainless steel is clearly not fingerprint-less. It's the most difficult stainless steel to clean. Constantly full of streaks and fingerprints.
We're glad that you brought this up, Lama! We'll be happy to assist you with this. Below is a guide on how to properly clean the Samsung oven: https://www.samsung.com/us/support/answer/ANS00049011/ Cleaning and maintaining the glass cooktop: https://www.samsung.com/us/support/answer/ANS00060833/ https://www.youtube.com/watch?v=b_dExUhgeus You may also watch our youtube video on how to use the Steam clean feature: https://www.youtube.com/watch?v=DW1IWgIWhF8 To fix the display of the clock, please refer to the link below: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145183595, to help our team pull up your information. Have a great day. ^Chrystel
Disappointed Duribility
I bought 4 appliances at 05/2022 with extended warranty. 3 of 4 appliances occured problem when end extended warranty. This range's left side knob did not work a month ago and start smoke with burning smell. Microwave turned off continuously and made big noises, Error code for drain continuously came out for Dishwasher. I used Samsung product several years but I'm very disappointed this time. Consider Duribility when buy Samsung appliances.
Hello, We understand the frustration about your experience with your appliances. We're here to help. Below is a link to troubleshooting a microwave that turns off continuously. Samsung microwave does not turn on or turns off by itself: https://www.samsung.com/us/support/troubleshooting/TSG01001964/ Here is a link with information about microwave sounds and why they happen. Browse the guide and select a sound similar to what your microwave creates for the troubleshooting steps. Samsung microwave is making unusual noises: https://www.samsung.com/us/support/troubleshooting/TSG01001968/ We have also provided a link to troubleshoot the dishwasher that does not drain. It also contains other resources to check when there are blinking lights or error codes and clean the dishwasher. Samsung dishwasher is not draining: https://www.samsung.com/us/support/troubleshooting/TSG01001363/ For further assistance with the range, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1149358169) to help our team pull up your information when you message us. Thank you. -Angelica
This is not your grandma’s stove
[This review was collected as part of a promotion.] I have had my new stove about 3 to 4 months it is awesome love the air fryer. Love not having to clean the element/burners drip pans. The oven cleaning feature is a bit long Three hours for cleaning seems to be a bit long. I need to figure out how to shorten the cleaning time. If I can shorten it from three hours down two maybe or 1 1/2 hours I think would be more than enough time to clean the oven. I recommend this stove to anyone that’s looking for a new stove.
Even cooking, Nice features, Loud fan
[This review was collected as part of a promotion.] I've had and used this range for just over 3 months now and overall I've been pleased with it. The oven cooks very evenly which means I am finally able to trust packages regarding how long to cook things! The convection setting is great. The fan is somewhat loud (with/without convection on); not obnoxious by any means but definitely louder than any other oven I've had. The cooktop has nice features, however the rapid boil is not anything special. Overall, I'm happy with my purchase and would not hesitate to recommend this oven to friends or family.