Hi,<br /><br />Thank you for your review. Your Archer AX5400 Pro Wi-Fi 6 Router comes with a manufacturer&#39;s warranty, and we would greatly appreciate the opportunity to help address your concerns. At your convenience, please reach out to our support team using any of the support resources included with the product, or from the support portal on our official TP-Link website, and we&#39;ll gladly have a Support Agent follow up with you directly.<br /><br />Thank you,<br />TP-Link Systems Support

That is Awesome! Thanks for providing your heartfelt feedback. We are ecstatic that you love your new Archer AX5400 Pro and hope it keeps delivering you with an enjoyable experience. If you ever have any questions or concerns please know that TP-Link support is available 24/7 through phone, or chat and questions can always be sent via email too. --- On a side note, don’t throw away that Range Extender just yet. Especially if it supports EasyMesh. Your new router supports EasyMesh, so if you do end up needing to expand your network you have an option that easily expands your network with a seamless connection across all nodes. Best Regards,TP-Link Systems Inc. - Technical Support Team

Hi Alpez,<br /><br />Thank you for your review. If you are having trouble connecting to the Internet after installing the router, your cable modem&#39;s MAC (Media Access Control) binding needs to be released and renewed so it can provide an IP address (and Internet) to the Router. This can typically be done using the following steps:<br /><br />1. Unplug the power from both your router and cable modem<br />2. Unplug the coax cable from the modem<br />3. Re-connect power ONLY to your cable modem<br />4. Wait until the cable modem is fully booted, then re-connect coax<br />5. Re-connect power to the router and connect it to the modem via Ethernet<br /><br />This process should release and renew the MAC binding, so your modem can provide connectivity to the router. If you&#39;d like assistance with any of these steps, please reach out to our support team using any of the resources included with the product, or from our official website, and we&#39;ll gladly have a Support Agent follow up with you directly.<br /><br />Thank you,<br />TP-Link Systems Support

Hello LaBarca,We would like to know more. Are you saying you purchased two of these routers and both would not power up? That would be highly irregular and we would like to help and investigate this. Please go to TP-Link's official website click on Support at the top and then Contact Technical Support. Support is 24/7 for your convenience.Best RegardsTP-Link Systems Support

Hello Cherry,Sorry to hear you are having such a concern with your product. Please make sure to try a different outlet and make sure the power cord is fully seated. If you have we would suggest contacting TP-Link Support to inquire about a potential replacement. Support can be reached by going to our official website, click on Support at the top of the screen, then Contact Technical Support. Best RegardsTP-Link Systems Technical Support.