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Customer ratings & reviews for
Apple iPhone 16 Pro Max (AT&T)
4.3 out of 5 stars
stars3,897 ratings3,896 reviews
  1. 5 stars73% (2,860)
  2. 4 stars9% (350)
  3. 3 stars5% (205)
  4. 2 stars3% (122)
  5. 1 star9% (360)
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Showing 121-130 of 3,896 reviews
Jun 10, 2024
Salvador B
4 out of 5 stars review

Verified Purchase

Like the upgrades, hate the battery!

Phone is as advertised with better screen, faster processor, and overall better performance. Biggest issue is battery life is pathetic; almost no difference between 15 Pro Max and my 13 Pro. Enjoy the phone, but had I not gotten a deal, I never would have upgraded for this.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Sep 29, 2023
ChristopherZ
5 out of 5 stars review

Verified Purchase

I'm glad I pulled the trigger on the 15 Pro Max

Took advantage of trade in promotion on a new 15 Pro Max and shipping was fast, setup was easy and the phone is perfect and much quicker than my 11 Pro Max. Great battery life. 80% charging option. Super camera. Wow!! I'm happy I decided to upgrade.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Oct 4, 2023
Gsborys
2 out of 5 stars review

Verified Purchase

Disappointed! No point to upgrade from a 12pro max

15 pro max … See no difference from the 13pro max expect for a big black island instead of it nicely tucked away against to edge. X5 zoom is about the only noticeable feature and that's a minimal upgrade from x3 . Titanium is way over rated and not sure why that's the focus of advertising.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Oct 4, 2023
KH 256
3 out of 5 stars review

Verified Purchase

I have cancelled my preorder.

I decided to cancel my pre-order of the product due to several issues, such as USB-C not charging, low case durability caused by the use of a Titanium case which does not absorb impact, resulting in breakage of other parts including the camera, and battery overheating, which makes it impossible to touch it with bare hands after playing games. Considering these problems, I have decided to skip this version altogether.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Feb 17, 2024
JSEMSO
3 out of 5 stars review

Verified Purchase

Not Sure It's Worth Upgrade Cost vs. Old iPhone 12

The only value for the large cost differential for this recent upgrade vs. my old iPhone 12 are the slightly the phone's faster speed and the significantly improved camera system. Otherwise, it's the same as my old iPhone 12 as to form factor and appearance. Doesn't really 'wow" me, especially given the high cost.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
May 8, 2024
Airborne Albert
3 out of 5 stars review

Verified Purchase

It's an iPhone alright

Of all the iPhones I've ever owned this is certainly one of them. The product is fine. If you like you're iPhone then you won't be disappointed by this one. It's still more expensive than it should be and really doesn't bring anything new to the table, but its serviceable as a product.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Sep 24, 2023
R Ward
5 out of 5 stars review

Verified Purchase

Customer Service Excellence

A Customer Service Representative (CSR) Greeted Me The Second I Entered The Store. I Was Impressed How Quickly I Was Seen After Being Put On A Waiting List In A Store Filled With Customers. I Was Particularly Impressed With The CSR That Assisted With My Request. He Was Extremely Knowledgeable, Professional and Courteous. Technical Questions About My Phone's Initial Setup Were Answered And Demonstrated With Clarity. His Assistance Throughout My Visit Made My Experience A Pleasant One. Excellent Customer Service!

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Mar 22, 2024
XxPoppaXx
2 out of 5 stars review

Verified Purchase

Hard lesson learned

Really liked my 15 Pro Max. Unfortunately, literally had the phone 3 days and it fell out of my pocket hitting concrete and busting the back. Immediately filed a claim with their Asurion insurance. They did not fix it, they sent another phone. Here's the issue, I literally just bought this brand new phone and they sent me a refurbished piece of junk I'm now paying full price for.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Jan 20, 2024
Wes E
4 out of 5 stars review

Verified Purchase

Over Priced

Seems to be a descent phone so far but not much different or better than the 11 that I had before. I feel it is way over priced, especially for a customer of over 20 years. But, you have to get a new phone every few years because the older the phone gets, the worse it works, especially the battery and storage. I miss the days when being “due for an upgrade” meant you could get a good deal on a new one. You don't get anything by being loyal to the company anymore.

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096
Dec 31, 2023
RGarc
1 out of 5 stars review

Verified Purchase

Do not upgrade if your iPhone works

There is no notable difference between this and my previous iPhone. Wase of money, There were also hidden costs that ATT will not tell you until it suprises you with the bill. I greatly regret upgrading and at this time I'm only waiting to get the money to pay it in full and leave ATT

Review from ATT.com
Helpful?6W2YQ5EVRYO315454915096