Dear Nora,<br /><br />Thank you for your feedback regarding the Snow Joe Windshield Ice Scraper Car Window Winter Snow Removal Broom. We’re sorry to hear that you found it awkward to use and that it did not meet your expectations. We value your input, as it helps us continue to improve our products and ensure they are user-friendly.<br /><br />For any inquiries, additional assistance, please feel free to contact us at our toll-free number: 1-866-225-9723. Our team is always happy to help.<br /><br />Best Regards, <br />Customer Service Team at Shop Joe

Dear Sean,<br /><br />Thank you for bringing this issue to our attention, and we sincerely apologize for the inconvenience you experienced with the Snow Joe Windshield Ice Scraper (SJBLZD). We understand how frustrating it can be when a product does not function as intended, and this is certainly not the level of quality and service we strive to provide.<br /><br />To resolve this matter promptly, we kindly ask you to contact our customer support team at our toll-free number, 1-866-225-9723, available every day from 10 AM to 6 PM EST. We are committed to addressing your concerns, providing a suitable solution, and ensuring your complete satisfaction with our products and service.<br /><br />Best Regards, <br />Customer Service Team at Shop Joe