Hey there Ricardo_, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Flip5. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your phone or tablet displays only a blank screen, there are a few things you can check to determine the cause of the problem. For example, your device's battery might be dead, or maybe it just needs to be reset. Please take a moment to review, "Blank or black display on a Samsung phone or tablet" when you have the time available in your schedule to conduct a few simple troubleshooting steps to help resolve what you may be experiencing with your device. If you would like any further assistance afterwards or if you have any questions for us, let us know by contacting Samsung Support. Thank you for being a valued Samsung customer. - Debra

Hi scotb, Thank you for your review of the new Galaxy Z Flip6! We’re delighted to hear that you find the Z Flip6 easy to use and carry. Your loyalty means a lot to us, and we’re thrilled that this is the phone you’ll continue to choose. Thank you for being a part of the Samsung family! -Ty Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Thanks for sharing your candid thoughts on the Galaxy Z Flip6, Eema! We're thrilled to know that you’re enjoying the phone so far. We understand that the folding screen may take some time to adjust to. The innovative Flex Mode allows you to use the phone hands-free, which is fantastic for video calls or capturing perfect selfies from unique angles. Additionally, the Galaxy Z Flip6 is designed with durability in mind and has undergone extensive testing to ensure longevity and usability. The Fold6 and Flip6 are built to withstand over 200,000 folding and unfolding cycles on average. This means the device should last more than five years if it’s opened and closed 100 times a day. It’s great to know that the phone is performing well for you overall! If you have any questions or would like tips to enhance your experience further, do not hesitate to reach out to us at Samsung Support. We're here to help! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus