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When Opening Main Screen Doesn't Always Come On
[This review was collected as part of a promotion.] I've only had the phone a few months now. The front screen, when folded, 8s always functional. The main screen doesn't always come on and I have to constantly open and close the phone to try and get the screen to come on. I made the mistake of using Samsung Care+ instead of my carrier which makes it almost impossible to get anything fixed.
Hello BigShelby, Thank you for the opportunity to connect with you regarding your experience with the Galaxy Z Flip6. We understand that having your screen respond promptly is expected, and it can be frustrating when your device does not perform as you would like. In this case, it may be best to reboot your device. To reboot your device, the method may vary depending on your model: - **Devices with a Power button:** Press and hold the Volume Down and Power buttons simultaneously for approximately 10 seconds. - **Devices with a Side button:** Press and hold the Volume Down and Side buttons simultaneously for about 10 seconds. The Power menu may appear; however, continue pressing the buttons until the Samsung logo appears. Then, select "Normal Boot." Your device should start up normally. If the Maintenance mode screen appears, use the Volume buttons to navigate through the options, and press the Power button or Side button to select "Normal Boot." As a Z Series device owner, you benefit from Galaxy Z Assurance, which includes free screen protector replacement and discounts on screen repairs if needed. Additionally, if you would like to have your phone examined, we have partnered with uBreakiFix as an authorized repair location for our Samsung customers. With over 600 locations across the US, you can easily find one near you. If you need more information, please feel free to reach out to one of our skilled members of the Samsung Support Team for further assistance. We are dedicated to enhancing the functionality of our devices and appreciate your feedback. Thank you for choosing Samsung! -Ty smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
Verified Purchase
Convenient
I benefit from having a phone that does not easily slide out of my shorts and fits well into the front pocket of dress clothes. I seldom need to open my phone and can complete most task from the Lock Screen. What you give up in camera pixels is made up with conveniences. One of the easiest cameras to operate. Based upon my daily use, I'll likely stick with smart flip phones from here on out.
Verified Purchase
Disappointed
I was actually disappointed in overall construction of it. I also think that due to my poor memory I forget.to.do certain things so I am constamtly opening and closing the phone so my concern is the effect this will ha e on my screen over time. I have had it for 4 days and the hinge is already starting to squeak.
Hello there Audra, Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip5. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Did you know that the Galaxy Z Flip5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? The Galaxy Z Flip5 features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of the powerful Snapdragon 8 Gen 2 processor. There's so much to fall in love with that the Z Flip5 has to offer! Fun fact, with its long-lasting battery, you can give your phone all the attention it deserves. Paired with an advanced processor, the Galaxy Z Flip5 efficiently adjusts power usage to your habits and your needs. Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. Thank you for being a steadfast Samsung customer. - Debra
Verified Purchase
Nice phone
So far, so good on the Samsung Galaxy Z Flip 5. The fingerprint sensor works very well and basically unlocks my phone when i pick it up. The speed is fast, pictures are great and the features are nice. I don't fold the phone much but always fold it up to put it in my pocket while moving. It is perfect for taking photos. I fold the phone, adjust the lense, hold up my hand and it takes the shot. Everyone loves that feature and it is worth a lot to me as well.
Verified Purchase
Beautiful but not for small hands
This phone is GORGEOUS. I loved it. Feels great, looks great, super versatile... But i sent it back. I'm a woman with very small hands and the weight distribution when opening, closing, or just holding it open made me afraid I would drop it constantly. Broke my heart. Dear phone makers: pleeease bring back some smaller profile phones like the S8 or iphone mini.
Verified Purchase
Good
Good bbhfrdgjf3rhjfwyhygrf
Verified Purchase
FLIP is great!
Replacement flip and optimization are great!
Verified Purchase
Signs of wear
The pixels in the screen show signs of wear at the fold section
Aloha Nonethere, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Flip5. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Z Flip5 is the 5th generation foldable technology utilizing advanced, time-tested folding innovation that has been tested and verified to withstand 200,000 folds over 5 years of daily use. It features the zero-gap Flex Hinge, Gorilla Glass Victus 2, and has an IPX8 water and dust resistance rating. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. An internal screen protection is pre-installed on your device plus you can get a free one-time screen protector replacement, if needed. Or you can get special coverage for a discounted, one-time screen replacement due to defect or accident. Now with just a little care and maintenance, you can make sure your Galaxy foldable phone always performs at its best. Please take a moment to review, "Care for your Samsung foldable phone" to learn how you can keep your device in pristine condition. If you have any questions for us afterwards or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a staunch Samsung customer. - Debra
A cool phone I can fit in my pocket
[This review was collected as part of a promotion.] The Samsung Galaxy Z Flip 6 is a compact and portable foldable phone that stands out for its bright 6.7-inch display, powerful Snapdragon 8 Gen 3 processor, and excellent camera setup, including a 50MP main camera and 12MP ultra-wide camera. It also comes with several useful features like "Seamless Action Across Apps" for smooth multitasking, "Now Brief" to provide personalized daily insights, and "Audio Eraser" to remove unwanted sounds from videos. The phone feels sturdy and premium with a matte finish, and Samsung promises long-term software support. Overall, the Samsung Galaxy Z Flip 6 is a solid choice for those who value portability, performance, and camera quality in a foldable device, despite some limitations. It offers unique features and a premium build, making it one of the top options for foldable phones currently available.
Always Finding New Tricks
[This review was collected as part of a promotion.] I use this phone for work as well as my own personal use. It's compact so I can always have it on hand and tough enough to withstand dropping it on the off chance it slips out of my hand or pocket. What I really appreciate is every time I notice I need to automate something or find a new way to improve my day to day life, there is a way for the phone to adapt with me. I love using the routines and modes to improve my day to day life.
Thanks for reaching out with your feedback on the Galaxy Z Flip6. It's great to see how the Galaxy Z Flip6 fits so well into your daily life. Its compact design means it's always easy to carry, and the durable build gives you confidence even if accidents happen. The routines and modes powered by Galaxy AI seem to have made a real impact, helping you simplify tasks and improve productivity. Your experience shows how thoughtfully designed the Galaxy Z Flip6 is for work and personal use. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus