Thank you for sharing your candid feedback on the Galaxy Z Flip6! We're excited to hear that you've been a loyal user since the original Z Flip. The Galaxy Z Flip6 is more compact and features a new floating design, which gives the appearance that the display is floating on the frame. Additionally, it showcases a striking camera rail detail. The Galaxy Z Flip6 also offers a 300mAh increase in battery capacity compared to the Galaxy Z Flip5, a 50MP wide rear camera, and introduces the first-ever Vapor Chamber cooling system on a Galaxy Z Flip. With the Snapdragon 8 Gen 3 processor, you can expect seamless multitasking and an overall smoother experience, whether you're browsing or gaming. We’re excited to see that you’re happy with your purchase. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Howdy Reba2518, Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Flip6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. Your device has been built with durability in mind! It features the durable Corning Gorilla Glass Victus 2 exterior and carries a IP48 rating for water resistance. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. When you have the opportunity available, please take a moment to review "Care for your Samsung foldable phone" to learn some great information about caring for your device. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further. I recommend reaching out to Samsung Support if you would like assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Warranty-Info smsng.us/Facebook-Messenger https://smsng.us/X-Messages smsng.us/Samsung-Community https://www.samsung.com/us/smartphones/galaxy-z-flip6/ https://www.samsung.com/us/support/answer/ANS10001589/