Was easy to assemble, and came with everything beside the Natural Gas Hose is missing, which I have reported to WestingHouse and waiting on if they could mail me one. This same model was recommended to me by my neighbor who used it during the recent Hurricane Beryl in Texas and hooked up to his house and provide power to the whole house.

This generator was an upgrade with all its features. I like the remote start, the dual fuel option is a plus. I still need to try the propane fuel. My tank needs filled, everything else works great. Recoil start worked 1st pull which really surprised me. The fob is nice too. I would recommend this generator. Another point I really like is the engine with the cast iron piston sleeves, awesome!

This generator is one of the highest rated ones out there and I did a lot of research before choosing it. I chose it for several reasons: Power to price ratio, for the amount of starting watts and running watts this has you will not find a better price. Low THD, important for when you need to power electronics. Dual fuel, you never know when you may not have access to gasoline. Has a 50amp outlet, most generators only have 30amp max. This is going to be connected to my home as a backup power source, and with 50amps it'll power literally my whole home minus my EV charger. Remote start, lets you start it up without ever stepping foot outside if you want and worked right out of the box, didn't have to charge anything or pair anything. Comes with wheels, I shouldn't even have to rate this part of it but basically every other generator makes you buy a “wheel kit”. It was super simple to setup and start up on propane for the first run. You tip the thing over first and foremost and attach the feet and wheels, after that you can wheel it around pretty easily because the plastic wheels are pretty big. I was able to do this all by myself. I don't know if it's actually a Westinghouse product or if they just licensed the name, but it's a name that I'm familiar with and trust more than the others in the price range. Now why didn't I give this five stars? Well, it may not even be Westinghouse's fault, but mine came with a bunch of cosmetic damage. Lots of scratches and scuffs and part of the frame is actually bent too. Also, the included quart of oil leaked all over. Granted none of this affects functionality, but when you're shelling out a grand for something you want it to arrive looking brand new. Better packaging could have prevented at least some of the issues. Overall I definitely recommend this generator and actually plan on purchasing a smaller inverter generator from Westinghouse soon to use as an actual portable power source.

It is heavy so be sure you have assistance or it stays on the pallet until you are ready to install the wheels. It was delivered in a rain storm and everything inside was soaked including the manual, but the unit was fine. Worked great with propane for the 5 hour burn in. I did a NG setup as well and that also worked great. I haven't had to use it in a real life scenario yet, but seems like it will do the job.

Bought it for a backup to power outages, haven't had to use it yet and I hope I won't need to. Had a manual transfer switch wired in to the breaker panel so I'm all ready to go when the time comes. Ran it for awhile powering up some heaters and it seemed to do great. A little peace of mind if needed.

I bought this just in time, I put off unboxing it, then I unexpectedly needed it during a power outage. I was able to cut the box open set everything up in no time, by myself with only a flashlight from cutting the box open to wheeling it outside, it took me about an hour. Put the wheels/legs on, oil in, gas in, plug the battery in, good to go! Once connected it didn't bog down at all and I'm running a 50amp service. There's a lot of brands out there, but Westinghouse definitely gives you a great bang for your buck.

Our nieghbors do not trim their trees and have mature trees all around us. Every year a branch falls on our house during a rain storm and pulls the wire from the transformer. Therefore the electric company puts us on the secondary list to fix. This generator is perfect as our natural gas line is outside the panel in the basement. We had a gas line put in with a quick release. When we assembled it and demoed. Started right up and directions were spot on. Assembly was good and quick. I did read that there wasn't enough oil provided so have another quart on hand but there was plenty to fill.

I just bought the Westinghouse 9500/12500 Tri fuel generator. After I had reviewed several generators, I decided to buy this model. I didn't expect all these features to be available on a generator. With 3 options for fuel plus remote start and being able to take advantage of a weekend sale, I'm very happy to own it.

I purchased the generator in June 2024 in preparation for hurricane season. We did have a storm that left us without power for 5 days. It ran uninterrupted for those 5 days without any issues. I was running 2 refrigerators, 1 freezer, AC window unit and many other small items. Very happy with how it performed. I used gas only during this time. I was getting approximately 12 hours out of the 6 gallons it holds.

I bought this product after having many years of storms and without power. After the last power outage, I finally decided it was time. It arrived and I did the final assembly, which was very easy. Added the oil that came with it and performed a test run by connecting my refrigerator, Routers, lights, and computers. Everything w0orked perfectly and it started with no issues after the first crank. Came with a remote to turn on and off and I love it! Definitely a must have product in any household.