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Member ratings & reviews for
WGEN12000DF PORTABLE GENERATOR
4.8 out of 5 stars
stars13.1K ratings13.1K reviews
  1. 5 stars86% (11.3K)
  2. 4 stars12% (1,553)
  3. 3 stars1% (164)
  4. 2 stars0% (38)
  5. 1 star1% (83)

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Showing 211-220 of 13,152 reviews
Oct 10, 2024
Phil1059
4 out of 5 stars review

Powerful and convenient with two caveats

As a generator, this is a fantastic specimen. It is powerful, has all the features I want, and likely more capabilities than I will use. It is heavy-duty, yet portable. Two issues I have noticed: 1) the fuel gauge is not accurate. It has a capacity of 6.6 gallons, and I put in over 3 gallons, but the needle did not move. Perhaps this is purposely designed so that people do not have a false sense of security? I do not know, but I would prefer an accurate gauge. 2) I am unable to manually start this monster! The push-button and remote start both work beautifully, but I cannot get enough oomph to pull-start it. I am small (5'9”, 150#) but not weak (20+ years in construction and as a firefighter), and have always been able to pull-start anything. So I am undecided on whether I would actually buy this again, but I am pleased to have it just the same. Perhaps these issues are quirks with my unit, but perhaps not. I certainly do not regret the purchase.

Review from westinghouse.com
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Jan 5, 2025
HMeyer
3 out of 5 stars review

Potentially a Good Generator, only time will tell.

At this time I am only giving a 3 star. Due to the fact that I can not manually start it with the pull cable when using propane. It will start manualy with the pull cable on gasoline with more than usual effort, then I would expect. But it will start at least manually on gas. I would like to give it a 5 star rating, but I am concerned about it not starting on propane using the manual pull cable. I would expect something better new right out of a box. Even the excessive effort to start it manually on gasoline. It starts with the starter and with remote key, both on propane and on gasoline. It seems to run really good and holds a good heavy load, which I'm impressed, at least about holding a load.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for sharing your feedback with us. We're glad to hear you're impressed with the unit's performance and load capacity! We understand your concerns about the manual start on propane and the effort required for gasoline. Your input is valuable, and we’d like to assist further to ensure you have the best experience. Please get in touch with our customer support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the manual start issue and explore solutions. We’re here to help! Thanks, Sydney, Westinghouse

Jan 6, 2025
Logger59
5 out of 5 stars review

Above Expectations

I purchased this item after Helene because we were without power for over a week. Looked for a reputable named generator. After searching online saw this Westiinghouse generator and with the features and sturdiness of this product, was above my expectations. Dual fuel and remote start- did not disappoint. Have already used it for ice storm. Works like a charm the WGen9500DFc will give you added peace of mind.

Review from westinghouse.com
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Jan 9, 2025
Brian_Wood
5 out of 5 stars review

Well built machine

I spent five months researching generators and settled on this model. The versatility of using two different fuels is really nice. The machine itself is well constructed and has a ton of features on it. It has ample amount of outlets in addition to the 30amp and 50amp connections. It starts up nice and easy with the remote control. During its first run the very day I picked it up, it was a pleasant experience. Very efficient and quiet for a machine of its size. I would recommend this machine to anyone who wants the ability to have backup power.

Review from westinghouse.com
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Jan 13, 2025
Bruce 2024
5 out of 5 stars review

Fantastic Generator

Bought a WGen9500TFc after going a week without electricity after Hurricane Helene. Install all the necessary equipment to be able to direct hookup to house we had a power outage this weekend and everything work exactly as expected. Very nice unit enjoyed the auto start feature.

Review from westinghouse.com
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Jan 30, 2025
Tom2025
5 out of 5 stars review

Generator with great features

I upgraded to this 9500 watt generator because I wanted to power everything when the power went out. The booklet and instructions were very good, I appreciate the quick start guide, it is very good at guiding you through everything you need to know to get started without reading the entire manual. I like that it's tri-fuel, I didn't want to put gasoline in it just to set it up and try it out, so I used the propane tank from my grill to make sure that everything worked properly. After reading the manual I discovered there is a screw that will allow you to drain the carburetor, the thing I was concerned about why I didn't want to use gasoline to try it out. Storing power equipment for long periods of time with gasoline in the carburetor causes problems, so this is an amazing feature. This also has an electric and recoil (pull) start. all you have to do is push the start button and the generator starts right up. I was surprised that it started right away since it takes a little bit for the propane (in this case) to get through the hose. Press the button again to make it shut off, (so easy.) Another feature I have come to appreciate is the remote start fob. I can start the generator while inside my house. I tried it multiple times and it works perfect. Overall, it's everything I was hoping it would be, it exceeded my expectations and I'm very happy with it! I just wish I had natural gas where I live, I would never have to stock up on fuel, a great feature if I ever get natural gas where I live. Westinghouse makes a great product!

Review from westinghouse.com
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Feb 1, 2025
Sbottt
5 out of 5 stars review

Well Built

Purchase this generator about 15 days ago and I'm very very happy with the way it was packaged. All of the information regarding operation and set up were spot on. The generator started on the first try for the electric start and runs very well. I would highly recommend the purchase of this generator for the quality and cost.

Review from westinghouse.com
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Jan 11, 2025
4L4L
5 out of 5 stars review

BEST GENERATOR EVER

This westinghouse generator is by far the best generator I have owned. It was very easy to unbox and put together and when everything was hooked up, I used the key fob to start the generator and it started right up. This key fob is the best invention for a generator. I bought this generator for the push start feature because I was tired of using the pull crank. The key fob is a huge bonus. i would highly recommend the Westinghouse WGEN 9500DF to everyone looking for a whole house portable generator with ease of use. Mark

Review from westinghouse.com
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Jan 7, 2025
Electric Bobcat
5 out of 5 stars review

Well designed and sturdy generator

This generator is very well-packaged and everything for assembly is thought of. It includes oil, wrenches to pop the wheels on, etc. The outlet panel is very sturdy and well laid-out. It even has a plug-in battery maintainer to ensure the on-board starter battery is always ready to go. No gasoline residue in tank or carburetor when brand new, so very easy to maintain if you plan on using propane only from the get-go.

Review from westinghouse.com
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Jan 1, 2025
Mammy Bear
5 out of 5 stars review

Electric start is game changer

We are now in our 70s and this electric start is a game changer. No more pulling that darned rope! Also, the fact that it's duel fuel -gasoline or propane- gives us peace of mind that we're always ready. Overall, a very nice generator at a great price. Thank you.

Review from westinghouse.com
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