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Customer reviews for Michelin Primacy Tour A/S ZP - 245/40R19 94V Tire for
Michelin Primacy Tour A/S ZP - 245/40R19 94V Tire
3.7 out of 5 stars
stars269 ratings269 reviews
  1. 5 stars55% (147)
  2. 4 stars9% (24)
  3. 3 stars7% (19)
  4. 2 stars8% (22)
  5. 1 star21% (57)
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Showing 111-120 of 269 reviews
Aug 24, 2023
Oceanx
1 out of 5 stars review

Horrible ride

I bought these in 2021 and will never purchase again. They ride horrible, especially over any slightly rough-ish roads or bumps it feels like you’re hitting your actual wheel. I have had them checked several times to make sure they are inflated correctly and good condition because the ride is so bad and have been told the tires are fine they are just not smooth riding. I have them on my 2016 Honda Accord and cannot wait to change them out!!

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

Oceanx, we're sorry to read that you are unhappy with the ride of the Primacy Tour A/S tires on your Accord. A member of our team will be in touch to work with you and your retailer on finding a solution.

Jun 29, 2023
teeter
3 out of 5 stars review

Just Okay

This Primacy tire came on our new 19 Ford Edge SEL. We have 25,000 miles on this tire, driven exactly 4 years to date. June 19-June 23. I keep the tire pressure from 36-38psi [Cold] year round, in our lower Wisconsin weather, with even tire wear. I have my own compressor in the garage. There is just my wife and I and both retired since 2010. The tread wear bars are not quite fully exposed. This November, due to our Wisconsin winter season, these Primacy tires will have to be replaced. I might say these tires will reach 30,000 to fully expose the wear bars, at best. I was not expecting a whole lot from these tires in the off set. I once had 55,000 mile warranty tires and were good for 35,000 miles. This specific tire did not meet my grade. You be the judge.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

teeter, we hear your frustration. We'd like to get more details and help. A member of our team will be in touch to help with a solution.

May 1, 2023
SoCalDriver
3 out of 5 stars review

Good performance but falls short on wear.

These tires perform well and have great stopping and stability when needed. Probably saved us from colliding into an accident that occurred right in front of us on the freeway. However, the tread wears out much faster than expected. I have 25,000 miles on mine and need to replace them. And now that the thread is low the ride has become rough.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

SoCalDriver, sorry to read that your tires are worn out. One of our team members will be in touch to get more information and help with a solution.

May 6, 2023
James
1 out of 5 stars review

Bad tread wear

These tires came on my new 2022 chevy Equinox premier. Bought the car last year car has 26,000 miles and the dealership told me yesterday I need 4 new tires. And the dealership won’t stand behind them. Absolutely disappointed in the tread wear. I’ll never purchase Michelin tires.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

James, so sorry to hear your tires are in need of replacement. A member of our team will be in touch to get more information and help with a solution.

Apr 16, 2024
Lisa58
2 out of 5 stars review

Poor wear

After just 10,700 miles (12 months) the tires are at a 7 on the tread gauge. I have had 3 incidents of road debris with the last one requiring and “shaved” replacement. Apparently the tires grip so well they suck up the road debris, I would never purchase this type of tire again.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Michelin US

Lisa58, sorry to read of the incidents you have experienced. Please give us a call at 866-866-6605 to further discuss this.

Feb 27, 2021
Pennsylvania
3 out of 5 stars review

Horrible on dirt/slush/salt

These tires came on my 2020 Hyundai Tucson. Fortunately I work from home so I wasn’t aware how bad they handle on dirt, slush, and leftover salt left on the road. There is absolutely no type of traction and I’ve almost ended up off the road. Other than that, they handle normal conditions well.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care

Thanks for bringing this to our attention, Pennsylvania. A member of our Consumer Care team will be in contact with you. You may also reach our office at 1-866-866-6605.

Jan 24, 2025
nkgeicher
3 out of 5 stars review

Life much lower than stated

I had these tires on new 2021 XT-5 Premium Luxury. With 33000 miles, I have - 9mm of brake disc on all 4 sides - No need for wheel alignment - no pulling on one side or uneven wear - Lifetime average of 23.7 miles / gallon on 2L Turbo engine - All four tires are left with 4/32 tread. This means all other parameters show an excellent driving record, still the tires are worn out much earlier than expected

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

nkgeicher, we are sorry to read that your tires are close to needing replacement prior to delivering your expected mileage. We will be glad to speak to a local authorized Michelin retailer that has inspected the tires. Upon inspection, please have the dealer call us at 866-866-6605 8am-5pm EST Mon-Fri with their findings.

Apr 26, 2022
Liz222
4 out of 5 stars review

Great customer service!

I got the primacy tour tires on my car with my lease, they wore out quickly at 26k miles, I called Michelin and was back and forth a few times because of the dealership and Michelin was so kind and responsive! Was upset with the tires but the customer service saved everything, helped resolve everything and has been such a pleasant experience!

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
Dec 20, 2022
RJM
1 out of 5 stars review

Horrible road noise, incredibly firm tire.

Tires supplied from factory on XT6. Test drove vehicle on freshly replaced road/highway and was very quiet and smooth. After driving over a variety of roads the next few days after purchase these tires are extremely LOUD and very hard. Feel and especially HEAR every pit/pebble/ripple in the road. On one stretch of my daily commute these tires cause the body “drumming” endemic to body-on-frame vehicles. Even though both Cadillac and Michelin recommend 38 psi, lowered to 30 psi to check difference. Absolutely no difference. And did I mention they are LOUD/NOISY?? Have run Michelins almost exclusively on all my cars and this set is NOT up to Michelin standards. Will be replacing immediately.

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886
reply from Consumer Care MIC US

RJM, we're sorry to read that you are dissatisfied with the original equipment tires on your XT6. We suggest getting an inspection from your local Michelin retailer, and have them call us while you are there, so that we can gather more details.

May 15, 2023
jabgq101
5 out of 5 stars review

Held up very well, 50k miles

Came on my Ford Mustang Mach E (EV) and I wouldn't be replacing them at 50k miles except I have a screw in 1 tire, finish nail in another tire, and a plug already in a 3rd tire.....thank Hurricane Ian for that. Great tire and I will be replacing them with the same one!

Review from michelinman.com
Helpful?34XBY6UCB9PK15413017886