Thanks for telling us how happy you are with our product! We know how busy life can get, so it means a lot that you took time to let us know how you feel. Your reaction is just what we hoped for, and we can’t wait to share your review with the rest of our team!

We do apologize that you were not happy with your Olay purchase. When we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we'll be sure to share your comments on this with our Olay team.