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Member ratings & reviews for
Select Surfaces Boardwalk SpillDefense Laminate Flooring
4.4 out of 5 stars
stars165 ratings78 reviews
  1. 5 stars78% (129)
  2. 4 stars7% (11)
  3. 3 stars3% (5)
  4. 2 stars3% (5)
  5. 1 star9% (15)

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Showing 31-40 of 78 reviews
May 27, 2021
mdkerns
2 out of 5 stars review

Select Surfaces Boardwalk Spill Defense

I purchase 1700 square feet of this flooring from Sam's Club and installed it myself. I am a DIY type person and have installed a lot laminate flooring over the years. The good, We like the style of the flooring. It has a nice pad already installed. Once down it was noticeably quiet when walking on it, our previous laminate floor was noisy. The Bad, The locking system on this flooring is not as easy to use as advertised. In fact it is very difficult and takes more time to install. The pieces do not lock together quite easy and takes a lot of flexing movement up and down to get it to go together. You need to check every piece for damage to the parts that click together, look for chips, and make sure the blue locking piece on the end of the planks has not fallen out. You cannot use a tapping block at all. It chips extremely easy, so installing pieces under trim on door frames is very difficult. Planks are of a matte finish, but some are shinier than others. The ugly, We recently had a small water spill that was cleaned up in less than two minutes, now I have three pieces that are swelling on the edges. so much for water resistance of 24 hours, more like 24 seconds. Warranty only covers replacement of the pieces, it's up to you to replace them!

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reply from Supplier Response

Hi. Thank you for writing a review. We're glad you like the style of your new flooring! Regarding the installation difficulties you faced, we encourage you to visit our website at selectsurfaces/installation-guides for tips and tricks on how to easily install your laminate. As for the water spill, please do send us an email at techsupport@selectsurfaces.ca so that we can assist you. Thank you, Select Surfaces.

Mar 18, 2021
RegalStoic
1 out of 5 stars review

Junk

Do not purchase this flooring! 1500 square feet. Entryway, living room, dining and kitchen. It bubbles and ripples within 3 hours of water exposure. Once that happens it's like an instant sponge to every subsequent spill. It chip, scratches and the surface wears off of there is any sort of traffic. Even in places where there was no furniture, the edges of the planks began showing white simply from being walked across. This stuff was a massive disappointment and not worth an ounce of the energy I put into research and installation. Pursuing warranty from the manufacturer was a joke. Sam's customer service was almost as bad. Over a month of emails full of misinformation and and repeated attempts to get answers and I finally got through on the phone (overseas) and was issued a refund. DO NOT WASTE YOUR TIME ON THIS!

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reply from Select Surfaces

Hello, What you’re describing is very unusual as our SpillDefense Collection laminates have an AC4 rating, scratching or chipping should not occur with normal residential use. If we can assist you further please contact 1-855-250-8167 or techsupport@selectsurfaces.ca. Thank you, Select Surfaces

Jun 20, 2021
Linda
5 out of 5 stars review

excellent flooring

I bought and installed this flooring in a bedroom and family room - about 800 sq foot. Once I got the first row down, it was the easiest laminate I have ever installed. I have used 4 other products in the last 20 years. One year later and it still looks great. No gaps or separation anywhere. I liked the attached pad as well. Great product.

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Jun 21, 2021
Rttm
4 out of 5 stars review

Verified Purchase

Great looking floor

Very easy to install

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Apr 26, 2021
Reno mom
5 out of 5 stars review

Great floor

I installed this floor (different shade) 2years ago I have a 135 pound dog and can't see a single nail mark and she loves to chase her tail! So, installed this boardwalk color all over the rest of house ! As long as it is installed correctly, it is waterproof for the time alotted. Found that out when powerwashing and water came into house from a door. This beats out any other laminate ever installed and I have installed all kinds !

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Aug 22, 2020
Ozzy
5 out of 5 stars review

Excellent flooring

Extremely easy to install. Stuck half of a cut piece in water, overnight, no issue with expansion. Again by far the easiest laminate I've installed. Also holding up to dressers being moved and gaming chairs rolling around for hours on end. No chipping when cutting during install. Very happy with the quality.

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reply from Supplier Response

Hi Ozzy. We're happy to learn about your positive experience with the Boardwalk floor! We would love to see photos of your completed project - you can share them on samsclub.com or selectsurfaces.ca. Thank you, Select Surfaces

Sep 1, 2022
Pedro
5 out of 5 stars review

Verified Purchase

Great option

Looks amazing, and easy to install. Half the cost of DYI stores.

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Feb 6, 2023
prinefan2000
5 out of 5 stars review

Verified Purchase

Laminate floor waterproof

This is outstanding flooring. It's thick and assembles very tightly looks very nice.

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Dec 21, 2020
DF
5 out of 5 stars review

Verified Purchase

Great flooring

Great product for the price. Easy to install.

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May 5, 2021
Steve
5 out of 5 stars review

Verified Purchase

LVP

Excellent product so far.

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