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Sam's Club
Member ratings & reviews for
PR SCOTT COMFORT+ 12MR 462 SHEETS
4.5 out of 5 stars
stars3,021 ratings3,015 reviews
  1. 5 stars71% (2,145)
  2. 4 stars17% (508)
  3. 3 stars5% (159)
  4. 2 stars3% (80)
  5. 1 star4% (129)

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Showing 861-870 of 3,015 reviews
Sep 17, 2018
Mickey28
1 out of 5 stars review

Bring Back Extra Soft

This new type is a disappointment. Why did you get rid of the extra soft? It was literally the best tissue. I hate to have to switch to another brand.

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand Team

We're disappointed and surprised to hear this, Mickey. Our Scott ComfortPlus has the perfect balance of strength and comfort. We'll be sure to pass your comment along to our team. If you'd like to discuss your experience more, please reach out to us via phone call at 877-856-7268 (M-F, 7:30 am - 7:00 pm CT). Thank you.

Jun 25, 2018
Jillnryan
2 out of 5 stars review

Bring back Extra Soft!

Thought we would try this out because we can't find the Extra Soft anymore. What a bummer! We much prefer the Extra Soft to this new Comfort Plus. We'll be on the hunt for a new toilet paper. :-(

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

We appreciate you trying out our new ComfortPlus tp, Jillnryan, but wish you liked it even more. Your loyalty is much appreciated, and we would be sad to see a fan like you go. We have made this toilet paper three times stronger, while still providing you with that soft and comfortable feeling during use. When you have a few minutes free, please connect with us online at https://www.scottbrand.com/en-us/contact-us or by phone at 1-877-856-7268 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can learn more about what’s happening and see how we can help. Thanks!

Jun 19, 2018
gem1021
1 out of 5 stars review

Terrible Change

I have used Extra Soft for many, many years. I am so disappointed in the new product. There was no reason to change it! I would have paid whatever I needed to pay to keep my favorite toilet paper. You lost a few loyal customers with this one.

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

Hi, Gem1021- We would've hoped you loved our updated Scott toilet paper, but please know that we are here for you if we can help. Please never hesitate to share more about what you're looking for with us by reaching our team by phone at 877-856-7268 (M-F, 7:30 am - 7:00 pm CT). Thank you!

Aug 1, 2018
Barbaraleas
1 out of 5 stars review

Goodbye Scott

I am looking and buying other brands looking for something comparible to Extra Soft that you took away. Mistake. No thanks. Why try to fix what isnt broke?

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand Team

We designed our new Scott ComfortPlus TP to, not only be 3 times stronger, but also comfortable to provide you with a trustworthy clean at a great value. Since your experience wasn't stellar, we would like to see what we can do to help. When you have a moment, please contact us online at https://www.scottbrand.com/en-us/contact-us or by phone at 1-877-856-7268 (Monday through Friday 7:30 a.m. – 7:00 p.m.). We hope to hear from you soon.

Aug 2, 2018
Missing extrasoft
1 out of 5 stars review

Big back the extra soft

This is a sad replacement for the great product you had. Your extra soft was a winner the product leave much to be desired after years of buying scott product i can say you have lost a faithful consumer.

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand Team

We appreciate your loyalty and would hate to lose you as a fan. Our new Scott ComfortPlus TP should be providing you with a trustworthy clean as it is 3 times stronger. We would like to learn more about your experience and ask that you reach out to us online at https://www.scottbrand.com/en-us/contact-us or by phone at 1-877-856-7268 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thank you.

Jul 29, 2018
Two mutts
1 out of 5 stars review

Awful toilet tissue

I'm so disappointed in Scott replacing Extra Soft with Comfort Plus. What cheap tissue! And, the rolls are so small. I have used Scott for years but I will be shopping for another brand

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

It makes us sad that the updates to our Scott ComfortPlus toilet paper are pushing you away. The improvements were designed to keep you comfortable while still providing an excellent value, so we’d like to learn more about your experience. Please take a moment to connect with our team so we can help; you can reach us at 1-877-856-7268 (weekdays, 7:30 am - 7:00 pm CT). Thank you.

Jul 31, 2019
Jackie73
5 out of 5 stars review

Amazing toilet tissue

This is the only brand my family uses but lately, none of the stores where I live seem to carry it anymore. There's not even a space for it anymore! Please bring it back to Amarillo stores!!

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
May 6, 2020
Georganna
5 out of 5 stars review

Saved my behind

o my goodness. I was stuck using Charmin! That paper rolled up on my back side! Um eww! I need my Scotts! Where are you? I need my Scott's soft. Please go back to work....

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
Jan 22, 2026
itssestherrrrr_7776
5 out of 5 stars review

Nice

[This review was collected as part of a promotion.] I always loved Scott tissue because they just feel so soft to me one roll lasted me 2 weeks and one roll usually lasts me less than a week so that's a plus

Review from influenster.com
Helpful?2661984B2N3M15344115716
Jan 24, 2026
lindaf9_3912
5 out of 5 stars review

I love

[This review was collected as part of a promotion.] Hello, I love it for its usability, excellent quality, easy tor, durability, very good softness, well, I love it because it is very good, I recommend them

Review from influenster.com
Helpful?2661984B2N3M15344115716