Cottonelle Mega Ultra Comfort Care, 24 Mega Rolls (268 Sheets/24 Rolls)

Member ratings & reviews for

Back to item details

4.6 out of 5 stars

stars3,678 ratings3,628 reviews

Write a review

Member photos

+604 images

Sort by |

Showing 281-290 of 3,628 reviews

Oct 19, 2023

Rachel

5 out of 5 stars review

Verified Purchase

Great products and low price thank you so very muc

I compared prices with other grocery stores and found that with name brand products you're prices were 3 to 5 dollars less and yes this includes H‑E‑B I was surprised and happy thanks

Review from walmart.com

Helpful?

Feb 9, 2024

Erica

5 out of 5 stars review

Verified Purchase

It's what my cat likes

I tried another brand and she started pooping outside the box. Switched back to this brand and back to pooping in the box. I like that it clumps, much easier to scoop

Review from walmart.com

Helpful?

Jan 13, 2019

Momof2kids

1 out of 5 stars review

I Love this toilet paper BUT

You no longer make the wide sheets and I don't like the narrow sheets. Please let me know when you start making wide sheets again and I will start buying it again.

Review from cottonelle.com

Helpful?

reply from Cottonelle Brand

Hi! It sounds like you typically pick up our Cottonelle Ultra ComfortCare toilet paper from a particular retailer where we offer this extra-wide style from time-to-time. It has not been discontinued, so we hope you'll keep your eyes peeled for this style when it's in stock near you. Should you have other questions, you can always check in with us at 1-877-642-6886 (weekdays, 7:30 am - 7:00 pm CT). Thank you!

Dec 3, 2014

22222

1 out of 5 stars review

Size Change is Horrible

The product was quite good. After much trial and error I had settled on this brand, but the size change is a fatal flaw. Back to the drawing board to find a suitable product.

Review from cottonelle.com

Helpful?

reply from FC

Hi there. As you've noticed we have narrowed our rolls slightly in an effort to further improve Cottonelle. Your comments are important to us and we hope you'll continue to keep us on your TP holder. Thank you.

Nov 22, 2018

LostCustomer

1 out of 5 stars review

Bring Back the Old Product

Current product offering is now less rolls per package, less sheets per roll, 1/2" less width per sheet, thinner plys per sheet, all in exchange for a wavy ripple pattern. I'm switching to Charmin. Accountants don't make good toilet paper.

Review from cottonelle.com

Helpful?

reply from Cottonelle Brand Team

We're disappointed to hear this and we'd like to try to help. We did recently change our TP to a Wavy Clean Ripple Texture. This new texture balances the strength and softness of the product. Although we did reduce sheets, we can assure you the width has not changed. The decision to change our product is made only after careful consideration. We want to continue to offer the best product to you at the right price with an ultimate cleaning experience. Your feedback is important to us and will be passed along to the rest of our team. We hope this helps, but if you have any other questions we hope you'll give us a call at at 1-877-642-6886 (Monday through Friday 7:30 am - 7:00 pm CT). Thank you.

Sep 25, 2016

Betty321

1 out of 5 stars review

ULTRA CARE COMFORT

I noticed a brown stain on one of the toilet rolls. I didn't see 360 all around to see if there are others with stains but this is very disturbing. What are these brown stains?

Review from cottonelle.com

Helpful?

Apr 9, 2020

Too bad

5 out of 5 stars review

Too bad!!!

I've been using Cottonelle Ultra Comfort Care for a long white. But what good is it if I can't buy it, what a disappointment. I can't recommend it if it can't be found. What kind of friend would I be?

Review from cottonelle.com

Helpful?

Feb 20, 2019

World Traveller

1 out of 5 stars review

Was good... once

The material is good, but the company's decision to stop distributing the Wide Sheet type rolls is a very poor management decision. The rolls now look bad in the holder, and work even worse.

Review from cottonelle.com

Helpful?

reply from Cottonelle Brand Team

It's great to hear our ComfortCare TP is providing you with the comfort and clean you deserve. We offer that extra large width from time-to-time at Costco, so it's not always available. While we didn't discontinue offering it, the availability does depend on your store's distribution. We'll share your feedback with our team that you'd like to see it available more frequently and, in the meantime, stock up when you see it near you!

Sep 28, 2014

unhappy

2 out of 5 stars review

It's Shrinking!

I am so upset! I love Cottonelle Ultra! But the last 24 pack I bought the rolls were over 1/4 an inch narrower than the previous pack! What is going on!

Review from cottonelle.com

Helpful?

reply from Family Care

We're sorry to hear your disappointment. We did recently make changes to our rolls which narrowed them slightly, but the roll has the same number of sheets. We are continuing to invest in the product to provide you with the Cottonelle you know and expect. We will pass your comments on to our bathroom tissue team and hope you'll continue to keep Cottonelle on your TP holder.

Feb 14, 2015

Chrissy2

1 out of 5 stars review

Used to be much softer

I have Crohn's disease, so I definitely need soft toilet paper because I go often. But this isn't as soft as it used to be. I have officially switched to Charmin Ultra Plush. Sorry Cottonelle, but you lost me.

Review from cottonelle.com

Helpful?

reply from Family Care

Hi, Chrissy2. Since we have not made any recent changes to our Cottonelle Ultra Comfort Care toilet paper, we'd like to learn more about your experience. When you have a moment, please contact us directly here: http://bit.ly/Kd9nCn. Thank you.