Thank you so much for sharing this with us. We're sorry to hear your experience with Purina Dog Chow Complete Adult Dry Dog Food Kibble With Chicken Flavor. The situation you encountered is an unusual occurrence, and certainly not typical of our product. We’re able to maintain the highest standards because we make our products in our own facilities, we follow strict procedures, sanitation rules, and manufacturing processes. During production, we use high temperatures and pressures to prevent insect infestation. Please know that satisfying our consumers, and ensuring the healthy lives of pets are always our highest priorities. We'd like to learn more about this and offer our help. Please give us a call at 800-778-7462 (800-7PURINA). We're available Monday through Saturday at 8 a.m. to 5 p.m. CST, and we look forward to speaking with you. - The Dog Chow Team