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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,692 ratings1,515 reviews
  1. 5 stars56% (949)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 841-850 of 1,515 reviews
Nov 27, 2018
lotto60
1 out of 5 stars review

This product was defective

I purchased a four pack of this product and every tissue is miscut and scatters tiny fuzz every time I pull a tissue out of the box. Terrible mess

Review from puffs.com
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reply from Response from Puffs

We want to pick you up when allergy and cold & flu season is leaving you feeling like a mess, not the other way around. So we can gather a few more details and get you on your way to tackling the cold season that's quickly approaching, could you please give us a call at (800) 777-8337?

Mar 3, 2011
littlelucy
5 out of 5 stars review

I really like and use only Puffs. I really dislike the smaller boxes that have been introduced in 2011. Please change it back to the original size.

Review from puffs.com
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Jan 12, 2011
morningglory
5 out of 5 stars review

AHHHHHH!!!

THE only tissue that ever touches my nose or any other part of my body, come to think of it. Worth every penny!!

Review from puffs.com
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Feb 20, 2012
vaazul05
5 out of 5 stars review

What a lifesaver this allergy season!

Thanks for helping me through one long allergy season! These are nice and gentle - just wish the box came in simple, solid colors.

Review from puffs.com
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Jul 27, 2020
Puffhead
2 out of 5 stars review

Not soft!

Ultra soft? More like sand paper! Even my kids complained! Will have to give the whole case away. At least it can go to a shelter.

Review from puffs.com
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reply from Puffs

Cushioning red-nose sores is at the heart of what we do, so we'd like to learn more about what happened to the softness. You're certainly kind to give our tissues to a shelter, but we'd still like to help. Please give us a call at (800) 777-8337, so we can cover you and your kids achoo's.

Aug 5, 2019
Sheri56
1 out of 5 stars review

Terrible texture

I could have used tree bark and had a softer experience! Ultra Soft?? What a joke! Scratchy and rough.

Review from puffs.com
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reply from The Puffs Team

Sheri, we only hope for a comfortable and gentle wipe, so we're sorry to hear about your recent Ultra Soft experience. We do want to share that we recently optimized the tissue structure to increase the surface softness, which makes your ah-choo more soothing, one tissue at a time.So we can help protect your nose and gather a few more details to see where your box may have made a detour along the way, could you please give us a call at (800) 777-8337?

Feb 9, 2020
NMBarbie
1 out of 5 stars review

Quality has gone down

Puffs Ultra Soft tissues feel like sandpaper now. The more tissues choices Puff's offer, the worse the quality seems to be. So disappointed.

Review from puffs.com
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Jun 2, 2024
Pjkitty
1 out of 5 stars review

Huge decline in quality

Been a loyal puff customer for 27 years. Accepted lack of normal thru covid but now enough is. Enough. Why when I pull out a tissue it's super thin

Review from puffs.com
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reply from Customer Care

We're so sorry to hear your Puffs have been thin, and would like to help. As a loyal Puffs user, we want you to always get the same quality you've come to know and trust with each tissue, so we have many quality checks in place to ensure only the best products reach you. So that we can help you further, please give us a call at (800) 777-8337.

Oct 17, 2009
Tango
5 out of 5 stars review

Puffs to go

Where are the travel packs ? I'm lost without them... they are durable and the perfect size. Where are they available in my area?

Review from puffs.com
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Feb 10, 2009
anonymous
3 out of 5 stars review

not a fan anymore

After years of buying only Puffs, I'm ready to swithch. The tissues don't feel as soft, and the new box designs are ugly.

Review from puffs.com
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