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Member ratings & reviews for
Cottonelle Ultra Comfort Toilet Paper (36 Mega Rolls, 268 sheets/roll)
4.7 out of 5 stars
stars3,932 ratings2,976 reviews
  1. 5 stars80% (3,159)
  2. 4 stars14% (539)
  3. 3 stars3% (121)
  4. 2 stars1% (41)
  5. 1 star2% (72)

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Showing 331-340 of 2,976 reviews
Mar 7, 2018
abbie2
4 out of 5 stars review

Soft & Strong

[This review was collected as part of a promotion.] Any brand of toilet paper I use has to be at least somewhat strong, and definitely on the soft side. This toilet paper is satisfactory in both areas and also appears to be cheaper than the brand we were using before, so we will most likely be switching over. Hopefully this isn't TMI, but I wish we had had it when I was early post-partum. I think the softness and absorbency would both have been helpful.

Review from Home Tester Club
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand Team

We appreciate you giving our Cottonelle TP a try and would like to welcome you to the Cottonelle family.

Aug 8, 2019
sad over here
1 out of 5 stars review

No more wide sheets

We have always used your toilet paper, but you are no longer offering the wide sheets. We now have to find a new product. You are making them too thick to fit on the toilet paper holder and you shrunk the width from 4.5" to 3.8" you have lost a loyal customer.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand

Hi! We do offer varying roll sizes of our Ultra ComfortCare toilet paper, but we want you to love the experience no matter how many sheets are on the roll. We have something we think can help! If you'd like to chat with us regarding your experience or if we can help, please consider reaching us at 1-877-642-6886 (weekdays, 8 am - 5 pm CT). Thank you.

Mar 7, 2020
TP02
5 out of 5 stars review

Great Toilet Paper

[This review was collected as part of a promotion.] Very soft, sturdy toilet paper. I love the ripples and the size of the mega-rolls. Ive tried a lot of different brands and this one works the best for cleaning, durability, value and duration of a roll!

Review from Home Tester Club
Helpful?65ZTGSNMEL0O15317218611
Mar 6, 2018
mmh79828
4 out of 5 stars review

Everyone Wipes...

[This review was collected as part of a promotion.] The packaging was great. Loved the size of the rolls. Used less toilet paper than normal so the absorbency must really be good with Cottonelle Ultra Comfort Care. That being said... I was a little disappointed in the softness. For me when I buy name brand toilet paper I expect it to be plush and soft, it just wasn't there with this brand.

Review from Home Tester Club
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand Team

With Cottonelle TP you can get cleaner while using fewer sheets! Who wouldn't love that? We're bummed to hear that it wasn't as soft as you expected. Give us a call at 1-877-642-6886 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can assist you personally. Thanks!

May 30, 2024
JOJO62
1 out of 5 stars review

Poor quality

I have been using your product for years and recently noticed its not the same quality. . Not as absorbent, rolls not lasting as long, a lot of fuzzies left after wiping, tearing as soon as it gets wet, more expensive. Unfortunately, I am definitely going try another brand. I do not know what you changed, but I was very happy with this product before, and price a roll lasting a week of one person is not okay.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Social Media Team

Thanks for reaching out! It’s important that you always have a great experience with our Ultra Clean tp, so we’re disappointed to hear this. We’d be more than happy to see how we can help further, so please don’t hesitate to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6425e9emP. Thanks!

Jul 19, 2022
Catdad
3 out of 5 stars review

Horrible Compared to the Aloe

Tried this when the aloe was no longer available. It was terrible. Felt like I was using those brown paper towels from the gas station. Unless they bring back the Aloe toilet paper, I'm done with Cottonelle products. Not thrilled with other brands, but this was still worse.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
Jul 14, 2018
Cottonelle4
5 out of 5 stars review

Cushy on the tushy

[This review was collected as part of a promotion.] This is the preferred toilet paper in my house. It is soft, thick, absorbent and provides us a soft, gentle clean. With a potty training toddler, a good toilet paper is a must!! We have even taken it on trips away from home! Lol

Review from Home Tester Club
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand Team

Thank you so much for the positive feedback! We are so happy to hear these work well for you and your family.

Aug 26, 2020
KrisN
5 out of 5 stars review

Cottonelle is worth it!

[This review was collected as part of a promotion.] Ultra ComfortCare Soft Bath Tissue is worth going out of your way to get. The rolls are large, and last since you don't have to use a ton. The toilet paper it nice and soft, so it won't leave you feeling sore or raw if you use it multiple times in a day (or if you are having issues making you use the bathroom more than normal). Being so soft, you find that you don't mind using it, but also you'll find yourself using less because it cleans well. It's a good product that feels and looks good, and doesn't have any bad smells like some do. I would recommend this to anyone looking for quality toilet paper.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
Mar 6, 2018
TheSAHM1
4 out of 5 stars review

Top T.P.

[This review was collected as part of a promotion.] After using the product for two weeks I finally was able to really appreciate the product. The rolls are more narrow which at first seemed to be "cutting corners". Alfter using the product it didn't seem to make a difference. I found that the thickness of the t.p. made up for the loss of width. When using t.p. for myself and my young children it is always important that our hands stay clean and nothing soaks through. There was not a single instance with the t.p. breaking or having been soaked through. Happily, I found no t.p. "dust" which seems to be consistent with the softer brands. I liked the texture, it seemed to help with the cleaning of all the bottoms in the house. I would suggest trying this product out in your home. I would list it among my favorites!

Review from Home Tester Club
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand Team

Thanks for giving Cottonelle TP a try.

May 24, 2024
Vixen
3 out of 5 stars review

What Happened??

I have been using your product for years and recently noticed I am going thru rolls way faster (no change in my habits). Not as absorbent, rolls not lasting as long, more expensive. Unfortunately, I am going try another brand. I do not know what you changed, but I was very happy with this product before, and for the price a roll lasting a week of one person is not okay.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Social Media Team

We're disappointed to hear this, and can assure you it's not what we'd expect. Quality is important to us, so feel free to give us a call at 1-877-642-6886 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6425eOPeF so that we can learn more and try to help. Thank you.