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Member ratings & reviews for
Cottonelle Ultra Comfort Toilet Paper (36 Mega Rolls, 268 sheets/roll)
4.7 out of 5 stars
stars3,932 ratings2,976 reviews
  1. 5 stars80% (3,159)
  2. 4 stars14% (539)
  3. 3 stars3% (121)
  4. 2 stars1% (41)
  5. 1 star2% (72)

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Showing 211-220 of 2,976 reviews
Jan 15, 2023
Robin Cirillo
5 out of 5 stars review

Verified Purchase

Toilet tissue

Very good product

Helpful?65ZTGSNMEL0O15317218611
Jan 16, 2023
Gege
5 out of 5 stars review

Verified Purchase

Great quality

The best tissue

Helpful?65ZTGSNMEL0O15317218611
Jun 10, 2022
Momma10
2 out of 5 stars review

Verified Purchase

Disappointed

Leaves lint like crazy

Helpful?65ZTGSNMEL0O15317218611
May 4, 2022
Beedee
5 out of 5 stars review

Verified Purchase

Good stuff!

Best tissue ever!

Helpful?65ZTGSNMEL0O15317218611
Jan 8, 2023
Dave
5 out of 5 stars review

Verified Purchase

Softie

Website easily navigated

Helpful?65ZTGSNMEL0O15317218611
Jan 6, 2023
Marlene
5 out of 5 stars review

Verified Purchase

Greatest ever

Love this item

Helpful?65ZTGSNMEL0O15317218611
Jan 8, 2023
Beverly
5 out of 5 stars review

Verified Purchase

Kleenex Toilet Paper

Best toilet paper

Helpful?65ZTGSNMEL0O15317218611
Apr 3, 2018
Kimber
2 out of 5 stars review

Size and quality

Cottonelle has been our family's TP of choice for 20 years! Even when I had a daycare in my home and went through rolls & rolls I still spent the little extra because I wanted TP that could handle our messes. This size change, looser wrapping on the roll and quality change is a fatal flaw! Softer sometimes means crumblier. (The reason we're not a Charmin family).. No longer is your paper durable and a great value. I hate to find a new brand but you're forcing my hand. Please go back to your old product!. In the past you would have received 5 stars in every catagory... now I cant. So sad... from Great to mediocre....

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand Team

We truly appreciate your family's loyalty all these years and would hate to lose you as a fan now. There have not been any recent changes to our Cottonelle Ultra ComfortCare TP so it should still be the same soft and durable TP your family can trust. Since something isn't right here we would like to assist you personally and make sure that you are happy. Whenever you have a few moments, please connect with us online at https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday 7:30 a.m. – 7:00 p.m.). Thank you.

Oct 31, 2020
debleo143
5 out of 5 stars review

strong and soft

[This review was collected as part of a promotion.] I was given the Cottonelle Comfort Care to try and give my opinion of it. I have been trying the Cottonelle Comfort care and it is great. It is a perfect sized roll to last a long time which is very cost effective these days, much bigger than regular rolls. The 2 ply is thick, strong, and absorbent, not overly soft and has no lint left behind after use. It is comfortable during use. The texture is a firmer more durable feel, soft to the skin and strong. I like that it gives a clean feeling without needing to use too much, its very cost effective because it lasts a long time per roll. I am sharing with friends and family so they can learn about how well it works also. I received this product at a discounted price in exchange for my honest opinion. #CottonelleCareInsiders! #InsiderStories #FreeProducts

Review from cottonelle.com
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May 17, 2020
KWSandMKSMom
1 out of 5 stars review

Frustration

I have used Cottonelle Gentle Care since it first came out years ago. Since it is pricey, I stock up when it is on special, generally, at Target. I did this BEFORE the crisis. My supply is dwindling and cannot seem to find it anywhere . . . Not even on line. When I try to put in a request to find out where I can find it, or when it will be available for purchase again on your website, even after keying in ALL requested information, your system is not accepting the request. THIS is NOT customer friendly! I realize that this is a busy time for all of us, however, part of excellent customer service is answering customer questions in a relatively simple, professional, friendly manner, which I understand completely, since I work in customer service!

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand

Thanks so much for being a loyal customer all these years! We definitely hear you, and please know that we understand the tremendous need for our essential products right now in many communities. We're working hard to get our products back on shelves; we've accelerated production and are shipping trucks to retailers daily. Thanks for understanding. You should find us soon!