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Cottonelle Ultra Comfort Toilet Paper (36 Mega Rolls, 268 sheets/roll)
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4.7 out of 5 stars
stars3,932 ratings2,976 reviews
  1. 5 stars80% (3,159)
  2. 4 stars14% (539)
  3. 3 stars3% (121)
  4. 2 stars1% (41)
  5. 1 star2% (72)

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Showing 91-100 of 2,976 reviews
Oct 20, 2025
janicel36_4704
5 out of 5 stars review

Fave!

[This review was collected as part of a promotion.] This is my husbands favorite toilet paper. We buy this before this was sent to me for a review. It is plush, thick, durable. No fragrance, which is a plus! A roll will last a long time.

Review from influenster.com
Helpful?65ZTGSNMEL0O15317218611
Jan 23, 2026
rabeeab_4705
5 out of 5 stars review

Huge Fan of this brand

[This review was collected as part of a promotion.] This is an excellent trusted toilet paper brand. The thickness is just right, soft and yet good quality. Performs well and feels great on my bum. Highly recommend it.

Review from influenster.com
Helpful?65ZTGSNMEL0O15317218611
Apr 6, 2020
LealAlly
5 out of 5 stars review

Because I don't have much

Since people have been buying up all the toilet paper. All we can find is Angel soft. Cottonelle is my favorite. Please produce more so that I may purchase some please

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
Sep 25, 2016
Betty321
1 out of 5 stars review

ULTRA CARE COMFORT

I noticed a brown stain on one of the toilet rolls. I didn't see 360 all around to see if there are others with stains but this is very disturbing. What are these brown stains?

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
Dec 3, 2014
22222
1 out of 5 stars review

Size Change is Horrible

The product was quite good. After much trial and error I had settled on this brand, but the size change is a fatal flaw. Back to the drawing board to find a suitable product.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from FC

Hi there. As you've noticed we have narrowed our rolls slightly in an effort to further improve Cottonelle. Your comments are important to us and we hope you'll continue to keep us on your TP holder. Thank you.

Feb 14, 2015
Chrissy2
1 out of 5 stars review

Used to be much softer

I have Crohn's disease, so I definitely need soft toilet paper because I go often. But this isn't as soft as it used to be. I have officially switched to Charmin Ultra Plush. Sorry Cottonelle, but you lost me.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Family Care

Hi, Chrissy2. Since we have not made any recent changes to our Cottonelle Ultra Comfort Care toilet paper, we'd like to learn more about your experience. When you have a moment, please contact us directly here: http://bit.ly/Kd9nCn. Thank you.

Sep 28, 2014
unhappy
2 out of 5 stars review

It's Shrinking!

I am so upset! I love Cottonelle Ultra! But the last 24 pack I bought the rolls were over 1/4 an inch narrower than the previous pack! What is going on!

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Family Care

We're sorry to hear your disappointment. We did recently make changes to our rolls which narrowed them slightly, but the roll has the same number of sheets. We are continuing to invest in the product to provide you with the Cottonelle you know and expect. We will pass your comments on to our bathroom tissue team and hope you'll continue to keep Cottonelle on your TP holder.

Jan 13, 2019
Momof2kids
1 out of 5 stars review

I Love this toilet paper BUT

You no longer make the wide sheets and I don't like the narrow sheets. Please let me know when you start making wide sheets again and I will start buying it again.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand

Hi! It sounds like you typically pick up our Cottonelle Ultra ComfortCare toilet paper from a particular retailer where we offer this extra-wide style from time-to-time. It has not been discontinued, so we hope you'll keep your eyes peeled for this style when it's in stock near you. Should you have other questions, you can always check in with us at 1-877-642-6886 (weekdays, 7:30 am - 7:00 pm CT). Thank you!

Feb 20, 2019
World Traveller
1 out of 5 stars review

Was good... once

The material is good, but the company's decision to stop distributing the Wide Sheet type rolls is a very poor management decision. The rolls now look bad in the holder, and work even worse.

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand Team

It's great to hear our ComfortCare TP is providing you with the comfort and clean you deserve. We offer that extra large width from time-to-time at Costco, so it's not always available. While we didn't discontinue offering it, the availability does depend on your store's distribution. We'll share your feedback with our team that you'd like to see it available more frequently and, in the meantime, stock up when you see it near you!

Aug 3, 2018
sadaboutnewdesign
1 out of 5 stars review

"New Wave" is terrible

I used to love this product, but the redesigned "new wave" is linty and leaves behind a ton of toilet paper. It's unusable. Please consider changing back—the old toilet paper was great!

Review from cottonelle.com
Helpful?65ZTGSNMEL0O15317218611
reply from Cottonelle Brand Team

Thank you for being a Cottonelle TP fan. It’s a bummer to hear that you aren’t loving our new Wavy Ripple design. It should be providing you with a superior clean that you can trust. We will be sure to share your feedback with the rest of the team, but would appreciate the opportunity to learn more. When you have a little free time, please connect with us online at https://www.cottonelle.com/contact-us or by phone at 1-877-642-6886 (Monday through Friday 7:30 a.m. – 7:00 p.m.) so we can chat.