We're sorry to hear that you feel this way about our new Smooth Tear perforation. We can assure you that a lot of thought goes into the design of our toilet paper, and our Smooth Tear is designed to provide improved dispensing while leaving behind a clean edge. We'd also like to mention that we haven't made any recent changes to the width of our Mega rolls. We'll be sure to share your comments with our team, and we'd also be happy to learn more about your experience. When you're able, please give us a call at (800) 777-1410.

Thanks for taking the time to get in touch! Our TP is not expected to cause any problems in properly functioning plumbing and septic systems. Some backups can occur in the toilet itself if too much paper is flushed at once, but the most common cause of pipe and sewer clogs is something in a drainpipe that doesn't belong. Other factors, such as the age of a toilet, can also affect its performance. If you have any questions or would like to share more, feel free to give us a call at (800) 777-1410.