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Member ratings & reviews for
Charmin Ultra Soft Toilet Paper (18 Mega Rolls, 244 sheets per roll)
4.5 out of 5 stars
stars5,843 ratings5,818 reviews
  1. 5 stars76% (4,422)
  2. 4 stars11% (668)
  3. 3 stars4% (239)
  4. 2 stars3% (161)
  5. 1 star6% (353)

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Showing 3,331-3,340 of 5,818 reviews
Mar 13, 2017
mommasboysto2
5 out of 5 stars review

Very soft!

[This review was collected as part of a promotion.] This toilet paper is very soft. Cleans well and does not leave a pieces behind. Leaves you feeling fresh and clean.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 2, 2024
Suzhart
1 out of 5 stars review

Hate Easy Tear

In the past, we've only bought Charmin products. The new “ Easy tear“ is horrible. It's hard to tear off without tearing another piece. A scalloped edges are ragged. It makes it look like you don't take good care of your house.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from Customer Care

We appreciate you sharing this and are so beary sorry your toilet paper isn't tearing at the perforations, Suz. Our new Ultra Soft Rolls should include the Smooth Tear edges to give you less hassle while you enjoy the go, and we shut down our lines during manufacturing to ensure the mechanics are working smoothly. It's disappointing this wasn't the case for you, and we're sharing your comments with our Product Team to review and help with your purchase. Call us at 1-800-777-1410, M - F, 9 a.m. to 6 p.m. EST, and we'll gladly assist you further.

Jan 10, 2017
turq
5 out of 5 stars review

Caregiver

[This review was collected as part of a promotion.] We love Charmin Ultra Soft, it is so so soft on the behind yet still so strong that it doesn't rip.. Ultra Soft and Ultra Strong.. Love it

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jul 28, 2017
Sharpe12
2 out of 5 stars review

its soft and thick but bits ARE left behind

While using Charmin I found that in opposite of the bear in the commercials, we had toilet paper bits left behind, like having lint in your crevices. We actually prefer Angel Soft.

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from The Charmin Team

Linty bums are definitely a bummer. We're sad to hear that you didn't love Charmin Ultra Soft, but we think you'll love Ultra Strong! Stronger means less chance of lint, and soon you'll have the shiniest hiney on the block.

Feb 7, 2024
Mike71
2 out of 5 stars review

What's happened?

I don't know what happened. I've been using ultra soft for years and years. What happened to the softness?it used to feel so soft and thick. Now it feels rough and thin. PLEASE CHANGE IT BACK!!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from Customer Care

Thank you for letting us know your Charmin Ultra Soft didn't feel like you'd expect, Mike. We have many checks in place to ensure our products deliver the best results, so we appreciate you letting us know that wasn't the case. So we can learn more about this for our Quality Team, and provide assistance, please give us a call at 1-800-777-1410.

Mar 30, 2017
Stacy6
5 out of 5 stars review

Plenty to go around

[This review was collected as part of a promotion.] I have 5 kids no other paper can handle my family. We use way less because it is so much more substantial than other toilet paper. I love charmin

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Dec 12, 2016
Mikey1960
5 out of 5 stars review

The Best

this product is a family staple ! it satisfies everyone and is a great value. I tried charmin essentials. oh boy.. big mistake. stick with Charmin Ultra Soft Mega Rolls.. can't go wrong

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Jan 13, 2015
deenah
5 out of 5 stars review

You owe me half a roll

I love Charmin! have bought it for years and years. Imagine my surprise when I reached for a new roll out of the bag and I got half a roll! A roll cut in half!!! LOL you owe me half a roll! LOL

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
Dec 8, 2014
Beach
2 out of 5 stars review

Non flushable

We have used the product for years and suddenly it won't flush down the toilet. It floats and causes plugged drains. What did you change in the product???? Also have to flush multiple times!!!!!

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450
reply from CR

We're really sorry to hear that! While Charmin is not expected to cause any problems in a properly functioning system, some backups can occur in the toilet itself if too much paper is flushed at once. The most common cause of pipe and sewer clogs is something in pipe that doesn't belong. We'd like to discuss this further, would you please give our customer service a call at 1-855-236-3353, Mon-Fri 9AM-6PM EST? Thanks for reaching out!

Feb 10, 2017
bunty
4 out of 5 stars review

Softness you like

[This review was collected as part of a promotion.] when it comes to a toilet paper . Charmin Ultra soft is family best. the sofness you love. it is soft and i use for my kids gentle skin. it does clean completely and i like it .

Review from charmin.com
Helpful?7AZAHIHAFR8J15315703450